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Dell Server Support Jobs (NOW HIRING)

PGTEK

Data Center Technician - Marble, NC

Marble, NC · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting ...

PGTEK

Data Center Technician - Afton, TX

Afton, TX · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Afton, TX. This role involves hands-on hardware ...

Insight

Server Administrator

Coldwater, MI · On-site

Provide technical support and troubleshooting assistance for server and storage-related issues ... Experience with Dell server hardware and deployment best practices. * Excellent troubleshooting and ...

Dell, Inc.

Senior Consultant, Account Services Management

WA · On-site +1

$190K - $260K/yr

... Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end ... Lead AI server deal execution & governance: Align SOWs/SLAs with delivery capabilities, ensure ...

PGTEK

Data Center Technician - Barstow, TX

Barstow, TX · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Barstow, TX. This role involves hands-on hardware ...

F2Onsite

Be Seen First

L2 Data Center Technician

Memphis, TN · On-site

$30 - $35/hr

Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime * Perform hardware maintenance including server builds, swaps, component ...

PGTEK

Data Center Technician - Barstow, TX

Barstow, TX · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Barstow, TX. This role involves hands-on hardware ...

PGTEK

Data Center Technician - Marble, NC

Marble, NC · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting ...

PGTEK

Data Center Technician - Afton, TX

Afton, TX · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Afton, TX. This role involves hands-on hardware ...

PGTEK

Data Center Technician - Afton, TX

Afton, TX · On-site

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Afton, TX. This role involves hands-on hardware ...

PGTEK

Data Center Technician - Memphis

Memphis, TN · On-site

Hardware Support: Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment. * Ticket Management: Track and ...

PGTEK

Data Center Technician - Memphis

Memphis, TN · On-site

Hardware Support: Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment. * Ticket Management: Track and ...

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Dell Server Support information

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How much do dell server support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for dell server support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Dell Server Support professionals, and how are they addressed on the job?

Dell Server Support professionals often encounter challenges such as troubleshooting complex hardware and software issues, managing server downtime, and staying current with rapidly evolving technologies. To address these, they use diagnostic tools, follow structured escalation procedures, and work closely with both internal teams and customers to resolve problems efficiently. Additionally, ongoing training and access to detailed technical resources help them stay prepared for new issues and ensure high-quality service delivery.

How hard is it to get hired at Dell?

Getting hired for a Dell Server Support role typically requires relevant technical skills, such as knowledge of server hardware and troubleshooting, along with customer service experience. The hiring process often involves multiple interview stages, technical assessments, and sometimes certifications like CompTIA Server+ or Dell-specific training. Competition can be moderate, and strong communication skills and problem-solving ability improve chances of success.

Is Dell on a hiring freeze?

Dell Technologies, which supports roles like Dell Server Support, has periodically adjusted hiring based on business needs. As of now, there is no publicly announced company-wide hiring freeze, but hiring activity can vary by department and location. Job seekers should check Dell's official careers page for the most current updates on openings and hiring status.

What is the difference between Dell Server Support vs Dell Server Technician?

AspectDell Server SupportDell Server Technician
CertificationsCompTIA Server+, Dell Certified Systems Expert (DCSE)CompTIA Server+, Dell Certified Systems Expert (DCSE)
Work EnvironmentCustomer support centers, remote troubleshootingOn-site hardware repair, installation, maintenance
Primary ResponsibilitiesDiagnose issues, provide remote support, escalate hardware problemsInstall, repair, upgrade Dell servers, hardware troubleshooting

Dell Server Support focuses on remote troubleshooting, diagnostics, and customer assistance, while Dell Server Technicians perform hands-on hardware repairs and installations. Both roles require similar certifications and often work within the same industry environments, but their daily tasks differ in scope and location.

What is Dell Server Support?

Dell Server Support refers to the technical assistance and services provided by Dell for their range of server products. This support includes diagnosing hardware and software issues, troubleshooting server performance, assisting with firmware and driver updates, and guiding customers through repairs or replacements. Dell Server Support can be accessed via phone, online chat, or through their support portal, and may include both remote and on-site services depending on the warranty and service level. The goal is to ensure that Dell servers remain reliable, secure, and optimized for business operations.

How much does Dell pay an hour?

Dell Server Support technicians typically earn between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level roles may start at the lower end, while experienced technicians with specialized skills can earn higher wages. Compensation may also include benefits and opportunities for overtime or shift differentials.

What are the key skills and qualifications needed to thrive as a Dell Server Support specialist, and why are they important?

To excel as a Dell Server Support specialist, you need a solid understanding of server hardware, networking, and operating systems, often backed by a degree in IT or related certifications such as CompTIA Server+ or Dell EMC Proven Professional. Familiarity with server monitoring tools, remote management software, and ticketing systems is typically required. Strong problem-solving abilities, clear communication, and customer service orientation are crucial soft skills for this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain client satisfaction in enterprise environments.

What is the starting salary in Dell?

The starting salary for a Dell Server Support role typically ranges from $40,000 to $55,000 annually, depending on experience, location, and certifications. Entry-level positions may also include benefits such as health insurance and paid time off.
More about Dell Server Support jobs
What states have the most Dell Server Support jobs? States with the most job openings for Dell Server Support jobs include:
What job categories do people searching Dell Server Support jobs look for? The top searched job categories for Dell Server Support jobs are:
Dell Server Support jobs near you
Infographic showing various Dell Server Support job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Data Center Technician - Marble, NC

PGTEK

Marble, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Datacenter Hardware Technician
Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance.
This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience)
Overview:
We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.
Key Responsibilities:
  • Hardware Maintenance & Repair:
    Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
  • Ticket Management:
    Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
  • Troubleshooting & Diagnostics:
    Identify and resolve hardware issues using knowledge of server architecture and components.
  • Customer Service & Communication:
    Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
  • Physical Datacenter Work:
    Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
  • Team Collaboration:
    Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
  • Quality & Precision:
    Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information:
  • Must be a US citizen.
  • This position requires 100% onsite presence in Marble, NC
  • Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
  • Role involves physical labor in a dynamic datacenter environment

Requirements
  • Dell Server Expertise:
    Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
  • Break/Fix Proficiency:
    Hands-on experience diagnosing hardware issues and performing part replacements.
  • Troubleshooting Skills:
    Strong problem-solving abilities and technical insight into server operations.
  • Customer Focus:
    Excellent communication skills with a professional, customer-first approach.
  • Physical Capability:
    Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
  • Detail-Oriented:
    Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications:
  • Experience with Nvidia GPUs/NICs
  • Basic understanding of networking concepts and troubleshooting
  • Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills:
  • Familiarity with the Linux command line (CLI)
  • Exposure to RoCE (RDMA over Converged Ethernet) networking

Benefits
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
About PGTEK:
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.

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