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Entry Level Servicenow Jobs (NOW HIRING)

iTech AG

Business Process Analyst - iTech U (344)

Arlington, VA · On-site +1

$70K - $94K/yr

The employee should be prepared to take on the responsibilities of an entry-level ServiceNow Business Process Consultant. If a BPC role is unavailable, the employee may be placed in a supporting role ...

Purple Drive Technologies

SERVICENOW ITSM

San Francisco, CA · On-site

$71K - $96K/yr

ITIL Foundation Certification (optional but desirable). * Entry-level experience or internship in IT support or IT service management. * Understanding of workflow configuration and ticketing systems.

Truist

Senior ServiceNow Developer

Charlotte, NC

$52.75 - $72.50/hr

... entry level manager. This creates a career path for an individual contributor to remain as an ... Knowledge of ServiceNow supporting specific applications, technology platforms, programming ...

Truist

Senior ServiceNow Developer

Richmond, VA · On-site

$53.50 - $73.50/hr

... entry level manager. This creates a career path for an individual contributor to remain as an ... Knowledge of ServiceNow supporting specific applications, technology platforms, programming ...

Truist

Senior ServiceNow Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

... entry level manager. This creates a career path for an individual contributor to remain as an ... of ServiceNow supporting specific applications, technology platforms, programming languages ...

Truist

Senior ServiceNow Developer

Raleigh, NC

$52.50 - $72.25/hr

... entry level manager. This creates a career path for an individual contributor to remain as an ... Knowledge of ServiceNow supporting specific applications, technology platforms, programming ...

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Entry Level Servicenow information

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$69.8K

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How much do entry level servicenow jobs pay per year?

As of Jun 16, 2026, the average yearly pay for entry level servicenow in the United States is $69,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What is an Entry Level ServiceNow job?

An Entry Level ServiceNow job involves working with the ServiceNow platform to support IT service management, automation, and business workflows. Responsibilities typically include configuring applications, troubleshooting issues, and assisting in the development of solutions within the platform. Candidates usually have basic knowledge of ITSM concepts, scripting, and ServiceNow administration. This role is ideal for recent graduates or those transitioning into IT, providing opportunities to gain hands-on experience and grow into more advanced ServiceNow roles.

How to get into ServiceNow without experience?

Entry-level ServiceNow roles often require foundational knowledge of IT service management and familiarity with the ServiceNow platform. Gaining relevant skills through online courses, certifications like ServiceNow Certified System Administrator, and hands-on practice can improve chances of entry without prior experience.

What are typical daily responsibilities for an Entry Level ServiceNow position?

As an Entry Level ServiceNow professional, your daily responsibilities may include assisting with the configuration and customization of ServiceNow applications, responding to user support tickets, and helping maintain the integrity of the ServiceNow platform. You'll often work closely with more experienced developers, IT support teams, and sometimes directly with end users to troubleshoot issues and implement updates or enhancements. Over time, you may also help test new features, document processes, and contribute to ongoing improvement projects. This role offers valuable, hands-on experience with a leading ITSM tool while providing opportunities to develop both technical and collaborative skills.

How to get hired by ServiceNow?

To get hired as an Entry Level ServiceNow professional, candidates should develop a foundational understanding of the ServiceNow platform, including its modules and workflows, and obtain relevant certifications such as the ServiceNow Certified System Administrator. Gaining hands-on experience through internships or labs, demonstrating problem-solving skills, and applying to entry-level positions through company career portals or job boards are key steps in the hiring process.

What is the salary of a beginner in ServiceNow?

Entry-level ServiceNow professionals typically earn between $50,000 and $70,000 annually, depending on location, certifications, and skills. As they gain experience and certifications like Certified System Administrator, salaries can increase significantly.

What are the key skills and qualifications needed to thrive in the Entry Level Servicenow position, and why are they important?

To excel as an Entry Level ServiceNow professional, candidates should have a strong foundation in IT fundamentals, problem-solving skills, and a relevant educational background such as a degree in computer science or information technology. Basic knowledge of ServiceNow or similar IT service management (ITSM) platforms, along with certifications like ServiceNow Certified System Administrator, are often preferred. Effective communication, eagerness to learn, and teamwork stand out as valuable soft skills for this role. These competencies enable entry-level professionals to adapt quickly, deliver solutions efficiently, and collaborate effectively within IT teams and with other stakeholders.

Is IT hard to get hired at ServiceNow?

Entry level ServiceNow roles typically require basic knowledge of IT service management, scripting, and familiarity with the ServiceNow platform. While some technical skills are necessary, the hiring process often considers relevant certifications and willingness to learn, making entry achievable for candidates with foundational IT experience.
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What cities are hiring for Entry Level Servicenow jobs? Cities with the most Entry Level Servicenow job openings:
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Entry Level Servicenow jobs near you
Infographic showing various Entry Level Servicenow job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 87% Full Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,791 per year, or $33.6 per hour.
Business Process Analyst - iTech U (344)

Business Process Analyst - iTech U (344)

iTech AG

Arlington, VA • On-site, Remote

$70K - $94K/yr

Full-time

Posted 10 days ago

Job description

Description
OVERVIEW
Participate in a 10-week ServiceNow Business Process Consultant Training Program (iTech U Cohort) beginning on 6/16/26, designed to develop foundational and practical skills in ServiceNow process consulting. The program features a blend of self-paced learning, instructor-led sessions, and hands-on, project-based activities focused on supporting the internal ServiceNow Project Navigator and related business process initiatives. Emphasis is placed on requirements gathering, process design, stakeholder engagement, and translating business needs into ServiceNow solutions.
The program also includes job readiness courses, guest speaker sessions, and live demonstrations.
Upon successful completion of the 10-week program, the employee will be eligible for placement in a client-facing support role, likely involving a ServiceNow implementation or transformation project. The employee should be prepared to take on the responsibilities of an entry-level ServiceNow Business Process Consultant. If a BPC role is unavailable, the employee may be placed in a supporting role such as business analyst, testing/QA, or a similar position supporting ServiceNow delivery teams.
ROLES AND RESPONSIBILITIES
  • Participate in hands-on exercises focused on business process analysis, requirements gathering, user story development, and workflow design within the ServiceNow platform.
  • Be assigned a ServiceNow certification aligned to consulting and implementation (e.g., CIS or equivalent), and complete a structured self-
  • paced study program to prepare to sit for the associated exam (up to the cost of two exams will be covered by iTech AG). If the program extends beyond 13 weeks, it is our expectation that you will sit for the assigned SN Certification and pass it.
  • Support internal ServiceNow applications and initiatives by documenting processes, identifying improvement opportunities, and assisting in solution design.
  • Collaborate with technical teams to translate business requirements into functional specifications and platform configurations.
  • Engage in stakeholder simulations, workshops, and presentations to build client-facing communication and consulting skills.
  • Complete assignments demonstrating proficiency in ServiceNow platform capabilities, process optimization, and business value delivery.
  • Other duties as assigned

MINIMUM QUALIFICATIONS
  • Experience as a Business Analyst in an enterprise environment
  • Strong communication skills (written and verbal), with the ability to interact effectively with both technical and non-technical stakeholders
  • Strong interpersonal skills and a customer-centric, consultative mindset
  • Ability to work independently with minimal supervision and collaboratively within a team environment
  • Demonstrated analytical and problem-solving skills, particularly in business process contexts

EDUCATION AND CERTIFICATIONS
  • ServiceNow Administrator Certification (CSA)
  • A 2nd ServiceNow certification (CIS, CAD, etc.)

PREFERRED QUALIFICATIONS
  • Bachelor's degree
  • Additional ServiceNow certifications (e.g., CIS modules, CAD, or related)
  • Experience or familiarity with business process mapping, requirements gathering, or workflow analysis
  • Basic understanding of ServiceNow platform capabilities across modules (e.g., ITSM, CSM, HRSD)
  • Exposure to Agile methodologies (Scrum, user stories, backlog management)

SECURITY CLEARANCE
  • Ability to obtain a security clearance is required
  • Pursuant to a government contract, this position requires U.S. citizenship

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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