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Director Servicenow Jobs (NOW HIRING)

Spark Tek Inc

Delivery Director - ServiceNow

San Jose, CA · On-site

$248K/yr

Spark Tek Inc is a company focused on delivering ServiceNow solutions, and they are seeking a Delivery Director for ServiceNow to lead and manage the successful delivery of programs across the ...

KPMG

Director, ServiceNow ITSM/ ITOM

Dallas, TX · On-site

$53.50 - $73.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

KPMG is currently seeking a Director, ServiceNow ITSM/ ITOMto join our ServiceNow Consulting practice. Responsibilities: * Lead ServiceNow client implementations including multiple workstreams from ...

KPMG

Director, ServiceNow Consulting & Transformation

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

KPMG is currently seeking a technical Director, ServiceNow Consulting & Transformation to join our ServiceNow Consulting practice. Responsibilities: * Lead ServiceNow client implementations including ...

KPMG

Director, ServiceNow Consulting & Transformation

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

KPMG is currently seeking a technical Director, ServiceNow Consulting & Transformation to join our ServiceNow Consulting practice. Responsibilities: * Lead ServiceNow client implementations including ...

smart folks inc

ServiceNow Director

Dallas, TX · On-site

Director of ServiceNow and Integration Location: Remote Duration: Full-time Role Overview We are seeking a Director - ServiceNow & Integration to lead a cross-functional team responsible for driving ...

Cargill

Director, ServiceNow Experience & OCM

Wayzata, MN · On-site

$140K - $190K/yr

Job Purpose and Impact The Director, CargillNow Experience & OCM creates effective and engaging ... Experience leading adoption and employee engagement for ServiceNow or similar enterprise platforms.

Cargill

Director, ServiceNow Experience & OCM

Wayzata, MN · On-site

$140K - $190K/yr

Job Purpose and Impact The Director, CargillNow Experience & OCM creates effective and engaging ... Experience leading adoption and employee engagement for ServiceNow or similar enterprise platforms.

servistio

$70.28 - $93.71/hr

Idealerweise bringst du Erfahrungen mit ServiceNow mit oder bist motiviert dir ServiceNow Fähigkeiten anzueignen * Du bietest Berufserfahrung in Softwareentwicklung, Technologieberatung und/oder ...

New

SmartIPlace

ServiceNow ITOM Architect (Onsite)

Dallas, TX · On-site

$70.50 - $88.75/hr

Systems Architect Director ServiceNow Solution Architect Workplace: ONSITE Location: Dallas/Austin, TX (Preferred), Chicago, IL (Workable), and New York, NY/Portland, OR/Seattle, WA (Secondary ...

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$105.6K

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How much do director servicenow jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director servicenow in the United States is $105,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What is a Director ServiceNow?

A Director ServiceNow is a senior leadership role responsible for overseeing an organization's ServiceNow platform strategy, implementation, and optimization. This role involves managing ServiceNow teams, ensuring alignment with business objectives, and driving digital transformation initiatives. The Director collaborates with stakeholders, enhances IT service management (ITSM) processes, and ensures the platform delivers efficiency and automation across the enterprise. Strong technical expertise, leadership skills, and strategic vision are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director ServiceNow?

Excelling as a Director ServiceNow requires deep expertise in IT service management (ITSM), strategic leadership, process optimization, and experience leading cross-functional teams, often supported by a bachelor’s or master’s degree in computer science, information technology, or a related field. Familiarity with the ServiceNow platform, ITIL framework, and certifications such as Certified ServiceNow System Administrator or ServiceNow Certified Implementation Specialist are highly sought after. Strong interpersonal skills, stakeholder management, and the ability to drive change across technology and business units help set outstanding candidates apart. These qualifications are essential to ensure the Director can align ServiceNow solutions with organizational goals, drive process efficiencies, and lead successful platform adoption.

What are the primary challenges faced by a Director ServiceNow, and how can they be addressed?

A major challenge for a Director ServiceNow is managing the continuous evolution of the ServiceNow platform while aligning it with changing business needs and stakeholder expectations. Navigating organizational resistance to change, ensuring widespread user adoption, and integrating ServiceNow with legacy systems are common obstacles in this role. Building strong relationships with key business leaders, fostering open communication across teams, and promoting ongoing user training and engagement can help mitigate these challenges. Proactive project management and continuous process evaluation also enable Directors to drive successful digital transformation initiatives.

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Director Servicenow jobs near you
Infographic showing various Director Servicenow job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $105,612 per year, or $50.8 per hour.

Delivery Director - ServiceNow

Spark Tek Inc

San Jose, CA • On-site

$248K/yr

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Spark Tek Inc is a company focused on delivering ServiceNow solutions, and they are seeking a Delivery Director for ServiceNow to lead and manage the successful delivery of programs across the enterprise. This role involves overseeing delivery teams, ensuring adherence to best practices, and fostering relationships with stakeholders to drive project success.
Responsibilities:
• Leading and managing the successful delivery of ServiceNow programs across the enterprise or client portfolio.
• Providing strategic direction and overseeing delivery teams.
• Ensuring all implementations follow ServiceNow and industry best practices.
• Managing multi-workstream programs and maintaining strong executive-level relationships.
• Ensuring governance and quality standards, and driving continuous improvement in delivery processes.
• Partnering with architects, project managers, and business stakeholders to define roadmaps and guide solution design.
• Mitigating risks and ensuring projects are delivered on time, within scope, and on budget.
• Resource planning and financial oversight.
• Supporting pre-sales and scoping activities.
• Fostering a culture of excellence within the ServiceNow practice.
Qualifications:
Required:
• 10+ years of IT project/program delivery experience, with 5+ years leading ServiceNow implementations.
• Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, SecOps, or custom app development.
• Proven experience managing multi-million-dollar programs and large delivery teams.
• Deep knowledge of Agile/Scrum and ITIL frameworks.
• Excellent communication, stakeholder management, and executive presentation skills.
• Strong financial management, including forecasting, budgeting, and P&L oversight.
• Ability to lead complex programs with multiple dependencies and integrations.
• Experience in consulting or enterprise digital transformation environments preferred.
Preferred:
• Experience in consulting or enterprise digital transformation environments preferred.
• Relevant certifications a plus: ServiceNow CIS (ITSM, ITOM, HRSD, etc.), ITIL v4, PMP, SAFe, or PMI-ACP
• ServiceNow CTA/CMA (highly valuable but optional)
Company:
Spark Tek Inc offers IT solutions and consultancy services, specializing in IT services and consulting for various industries. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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