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Amazon Servicenow Jobs (NOW HIRING)

Software Technology Inc

ServiceNow Administrator

Knowledge and/or technical certifications for Amazon Web Services (AWS) services; ITIL v4 foundations; ServiceNow Implementer, Developer, ITOM or Administrator paths * Knowledge of scripting ...

Amazon

ServiceNow App Dev Eng, OpsTech Solutions

Austin, TX · On-site

$53.50 - $73.50/hr

Amazon offers a full range of benefits that support you and eligible family members, including ... PREFERRED QUALIFICATIONS - Experience working on ServiceNow platform maintenance and optimization ...

Mondo

ServiceNow Developer

Mclean, VA · Remote

$40 - $48/hr

This role combines hands-on ServiceNow development, platform administration, Amazon Connect integration, and ongoing platform optimization. The ideal candidate is a self-directed engineer who can ...

Amazon

ServiceNow App Dev Eng, OpsTech Solutions

Austin, TX · On-site

$53.50 - $73.50/hr

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at ... Amazon offers a full range of benefits that support you and eligible family members, including ...

Amazon

ServiceNow App Dev Eng, OpsTech Solutions

Austin, TX

$53.50 - $73.50/hr

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at ... Amazon offers a full range of benefits that support you and eligible family members, including ...

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA · On-site

$219K - $263K/yr

Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA

$219K - $263K/yr

Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA · On-site

$219K - $263K/yr

Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

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How much do amazon servicenow jobs pay per year?

As of Aug 17, 2026, the average yearly pay for amazon servicenow in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an Amazon ServiceNow professional?

As an Amazon ServiceNow professional, your daily responsibilities include configuring and maintaining ServiceNow modules, troubleshooting and resolving technical issues, and collaborating with cross-functional IT teams to streamline business processes. You may also develop custom workflows, maintain system integrations, and provide end-user support and training. The fast-paced environment requires you to prioritize tasks efficiently, balance ongoing system enhancements, and stay adaptable to evolving business needs. Engaging with stakeholders to gather requirements and drive continuous improvement is a key part of the role, making strong communication and problem-solving skills essential.

What are the key skills and qualifications needed to thrive in the Amazon ServiceNow position, and why are they important?

To thrive in an Amazon ServiceNow role, you need expertise in ServiceNow administration, IT Service Management (ITSM), and a strong understanding of cloud infrastructure, often supported by a degree in computer science or a related field. Proficiency with ServiceNow modules, scripting (JavaScript), and certifications such as ServiceNow Certified System Administrator are typically expected. Strong analytical skills, clear communication, and a collaborative mindset are valuable soft skills. These competencies ensure effective implementation, integration, and optimization of ServiceNow solutions to support Amazon’s large-scale IT operations.

What is an Amazon ServiceNow?

An Amazon ServiceNow job typically involves managing, developing, or configuring the ServiceNow platform to support Amazon's IT service management and business processes. Responsibilities may include automating workflows, integrating ServiceNow with other Amazon systems, and optimizing IT operations. These roles require expertise in ServiceNow modules like ITSM, ITOM, or HRSD, along with strong problem-solving and technical skills.

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Amazon Servicenow jobs near you
Infographic showing various Amazon Servicenow job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.

ServiceNow Administrator

Software Technology Inc

Remote

Other

Re-posted 17 days ago

Job description

ServiceNow Administrator

Duration: 6 months with possibility of extension

Location: fully remote. Client is in Hartford, CT

We are seeking to add a ServiceNow ITOM/CMDB engineer to our ServiceNow CMS team. You will work closely with customers and the internal team to comprehend and document technical requirements, provide recommendations based on system capabilities and best practices, develop and support configuration changes to the CMS, provide technical oversight of the CMDB and related capabilities, support discovery and service mapping maturation, participate in platform upgrades and maintenance, perform data quality audits/improvements, and provide incident support.

The primary responsibilities of the role include:

  • Partnering with business and IT operations stakeholders to define, prioritize and execute ServiceNow enhancements that successfully deliver discovery, service mapping, integrations, and other CMS capabilities.
  • Leading customer sessions to gather, define, and document business and technical requirements.
  • Implementing new ServiceNow features and modules such as (but not limited to) Service Mapping, Event Management, and Discovery.
  • Administers operational support of ServiceNow to ensure it is run and maintained in keeping with industry standards and best practices
  • Forges strong, collaborative relationships and build consensus among competing stakeholders across business and IT peers, leveraging exceptional communication and interpersonal skills.
  • Supports ServiceNow mid server environments including oversight of ongoing development activities, system administration migrations, troubleshooting and upgrades.
  • Develop code and configuration updates across ServiceNow development and production environments, including planning, testing, and change management. Utilize update sets in ServiceNow, and prepare documented deployment plans; participate in weekly developer and deployment meetings.
  • Creates technical requirements, design, and customer facing documentation to support ServiceNow initiatives.
  • Advising and researching on new ITOM tools and features.
  • Resolution of incidents and implementation of requests and tasks associated with ITOM

A successful candidate will provide the following professional background:

  • Minimum 3 years experience in ServiceNow
  • 1+ experience with supporting and implementing CSM modules, configuration management database (CMDB), and Discovery
  • Knowledge of ServiceNow development fundamentals, ServiceNow Discovery Fundamentals, and Service Mapping fundamentals knowledge.
  • Knowledge and/or technical certifications for Amazon Web Services (AWS) services; ITIL v4 foundations; ServiceNow Implementer, Developer, ITOM or Administrator paths
  • Knowledge of scripting languages and tools, including PowerShell, JavaScript
  • 1+ year experience setting up and supporting MID servers
  • Experience with agile, scrum and Kanban practices and methodologies
  • Experience with relational database data modeling
  • Experience in process development and ServiceNow automation and integration.

Apply