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Director Amazon Servicenow Jobs (NOW HIRING)

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA · On-site

$228K - $273K/yr

Serve as the primary business and technical owner directing a managed services vendor's day-to-day ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

Amazon

ServiceNow App Dev Eng, OpsTech Solutions

Austin, TX · On-site

$53.50 - $73.50/hr

Amazon offers a full range of benefits that support you and eligible family members, including ... direct experience with the ServiceNow platform as an administrator, developer and/or comparable ...

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA · On-site

$228K - $273K/yr

Serve as the primary business and technical owner directing a managed services vendor's day-to-day ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

Zoox

Staff ServiceNow Platform Engineer

Foster City, CA

$228K - $273K/yr

Serve as the primary business and technical owner directing a managed services vendor's day-to-day ... Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be ...

Mondo

ServiceNow Developer

Mclean, VA · Remote

$40 - $48/hr

This role combines hands-on ServiceNow development, platform administration, Amazon Connect integration, and ongoing platform optimization. The ideal candidate is a self-directed engineer who can ...

Slalom Consulting

General Information

Fort Worth, TX · On-site

$192K - $307K/yr

With deep expertise spanning Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect ... Director: $175,000-$281,000 All other locations: Director: $161,000-$258,000 In addition ...

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Director Amazon Servicenow information

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How much do director amazon servicenow jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director amazon servicenow in the United States is $105,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $130,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Director Amazon Servicenow job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $105,612 per year, or $50.8 per hour.

Staff ServiceNow Platform Engineer

Zoox

Foster City, CA • On-site

$228K - $273K/yr

Full-time

Medical, Life, PTO

Re-posted 21 days ago

Zoox rating

7.8

Company rating: 7.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

213th of 499 rated machine equipment manufacturers

Job description

Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic direction for our ServiceNow platform, while also staying hands-on enough to build, prototype, and directly evaluate the technical work delivered by others. Day-to-day operational support and steady-state ticket/config work will be delivered by a managed services partner, but this person is expected to roll up their sleeves on high-value, high-visibility, or novel work — new module rollouts, architecture proofs-of-concept, complex integrations — rather than hand everything to the vendor.

This role requires someone who has deep ServiceNow development experience and has grown into a strategic, vendor-facing leader — someone equally comfortable setting a multi-year platform vision with executive stakeholders, writing/reviewing flows and scripts themselves when it matters, and holding a managed services vendor and contractor team accountable to SLAs and outcomes.

In this role, you will:
  • Own and evangelize the strategic vision and multi-year roadmap for the ServiceNow platform across Zoox, aligning platform investment with business priorities
  • Perform hands-on development, configuration, and architecture work directly on ServiceNow for strategic initiatives, complex integrations, and situations where speed, quality, or sensitivity call for it rather than delegating to the vendor or contractors
  • Serve as the primary business and technical owner directing a managed services vendor's day-to-day operations, holding them accountable to SLAs, quality, and roadmap commitments
  • Manage and mentor two ServiceNow contractors (one Staff, one mid-level), assigning priorities, reviewing/co-developing their work, and ensuring it aligns with platform strategy and standards
  • Own vendor lifecycle and platform governance: RFP/selection support, contract and SOW review input, onboarding, performance reviews, and architecture/release standards for both internal and vendor-delivered work
Qualifications:
  • 10+ years of experience working with ServiceNow, including 5+ years in a technical architecture/design capacity, with continued active hands-on development skills (flow designer, scripting, integrations, app development)
  • Deep, current working knowledge of ServiceNow architecture across ITSM, ITOM, ITAM, IntegrationHub, and platform/app development — able to design and build solutions personally, not just review others' work
  • Proven experience directing or governing a managed services provider or SI partner for a platform of similar scale and complexity
  • Strong vendor management skills: SOW/SLA definition, performance reviews, escalation management, and commercial acumen
  • Track record of building and presenting platform roadmaps and vision to executive or senior leadership audiences
Bonus Qualifications:
  • Experience managing contractors or vendor teams: setting priorities, reviewing quality, and holding delivery accountable, while still being able to jump in and build when needed
  • Excellent stakeholder management and communication skills across technical and non-technical audiences
  • Certifications required: Certified System Administrator (CSA); Certified Application Developer (CAD)
  • Certifications strongly preferred: Certified Technical Architect (CTA)
  • Certified Implementation Specialist (ITSM, HAM, or Discovery)
Base Salary Range
 
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
 
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About Zoox

Sourced by ZipRecruiter

Zoox is dedicated to creating the world's first fully autonomous vehicle fleet and the necessary ecosystem to make this technology accessible. Positioned at the crossroads of robotics, machine learning, and design, Zoox strives to deliver the future of mobility-as-a-service in urban settings. We seek exceptional individuals who share our enthusiasm and are eager to join a dynamic and results-driven team.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Foster City, CA, US

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