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Senior Servicenow Itom Developer Jobs (NOW HIRING)

Jefferies

VP, ServiceNow ITOM Developer

Jersey City, NJ · On-site

$160K - $185K/yr

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

Jefferies

VP, ServiceNow ITOM Developer

Jersey City, NJ · On-site

$160K - $185K/yr

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

Eagle Eye Technologies

ServiceNow Architect

Atlanta, GA · On-site

$52 - $71.50/hr

Unum Insurance ServiceNow ITOM Developer: 5+ years of solid 'Developer' experience in ServiceNow ITOM (CMDB, Discovery). 5+ years of expert experience with integrations ServiceNow with other ...

CACI

ServiceNow Developer

O Fallon, IL

$50.25 - $69.25/hr

... Senior ServiceNow Developer supporting USTRANSCOM. This role is responsible for the design, development, configuration, implementation, and ongoing optimization of ITOM and ITSM modules. The ...

New

CACI International, Inc.

ServiceNow Developer

$55.25 - $76/hr

... Senior ServiceNow Developer supporting USTRANSCOM. This role is responsible for the design, development, configuration, implementation, and ongoing optimization of ITOM and ITSM modules. The ...

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How much do senior servicenow itom developer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for senior servicenow itom developer in the United States is $54.88, according to ZipRecruiter salary data. Most workers in this role earn between $45.91 and $75.00 per hour, depending on experience, location, and employer.

What is a Senior ServiceNow ITOM Developer?

A Senior ServiceNow ITOM (IT Operations Management) Developer is an experienced professional who designs, implements, and optimizes ITOM solutions within the ServiceNow platform. They specialize in modules such as Discovery, Service Mapping, Event Management, and Orchestration to help organizations automate and improve their IT operations. Their responsibilities typically include analyzing business requirements, developing custom solutions, integrating systems, and mentoring junior developers. Senior developers also play a key role in ensuring the stability, scalability, and security of ITOM implementations.

What are the key skills and qualifications needed to thrive as a Senior ServiceNow ITOM Developer?

To thrive as a Senior ServiceNow ITOM Developer, you need deep expertise in IT Operations Management (ITOM), ServiceNow platform development, and process automation, typically backed by a relevant degree and professional certifications like ServiceNow Certified Implementation Specialist (CIS-ITOM). Mastery of technical tools such as Discovery, Service Mapping, Cloud Management, and scripting languages like JavaScript is critical. Strong analytical thinking, problem-solving abilities, and effective communication skills help you collaborate with stakeholders and translate business needs into technical solutions. These competencies ensure the successful implementation, optimization, and support of ITOM solutions that drive organizational efficiency and reliability.

What are some common challenges faced by Senior ServiceNow ITOM Developers, and how can they be addressed?

Senior ServiceNow ITOM Developers often encounter challenges such as integrating ITOM modules with legacy systems, ensuring data accuracy across discovery and service mapping, and managing frequent platform updates. Addressing these challenges requires strong collaboration with cross-functional IT teams, staying current with ServiceNow documentation and best practices, and leveraging automated testing and monitoring tools. Proactive communication and continuous learning are key to overcoming technical hurdles and ensuring successful ITOM implementations.
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Senior Servicenow Itom Developer jobs near you
Infographic showing various Senior Servicenow Itom Developer job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,152 per year, or $54.9 per hour.

Senior ITOM Developer, Corporate Systems

Intercontinental Exchange Holdings, Inc.

Atlanta, GA • On-site

$52 - $71.50/hr

Full-time

Re-posted 9 days ago

Job description

Overview
Job Purpose
ICE Corporate Systems is actively recruiting a highly skilled and experienced Senior ServiceNow ITOM Developer to design and development of scalable, enterprise-grade solutions on the ServiceNow platform. This role focuses exclusively on application development and platform customization for ITOM and Service Mapping. This role will be responsible for designing, developing, and implementing advanced ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, CMDB integrations, and automation to ensure accurate visibility of digital services. You will collaborate with Business Analysts to understand requirements and with QA teams to ensure high-quality delivery. The ideal candidate will combine technical expertise with strong leadership skills to drive innovation and technical excellence, ensure platform stability, and deliver high-quality solutions.
Responsibilities
  • ITOM and Service Mapping
    • Design and implement custom Discovery patterns and Service Mapping solutions to identify infrastructure and application dependencies across the enterprise
    • Enhance and maintain the Configuration Management Database (CMDB), ensuring data accuracy, CI lifecycle management, reconciliation, and overall CMDB health
    • Integrate ServiceNow with third-party platforms (Azure, AWS, GCP) using MID servers, REST/SOAP APIs, and other connectors
    • Develop scripts, workflows, and automation using ServiceNow Studio, JavaScript, Glide APIs, Flow Designer, and platform-native tools to support efficient ITOM processes
    • Collaborate with cross-functional teams, including ITSM, security, and business stakeholders, to capture requirements, define use cases, and translate them into technical solutions
    • Participate in platform governance, continual improvement, and operational support including troubleshooting, root cause analysis, and production support
  • Leadership
    • Lead technical design sessions and contribute to architectural decisions for new and existing ServiceNow capabilities.
    • Lead large complex projects and effectively communicate status updates to management/stakeholders.
    • Conduct code reviews and enforce development standards across the team.
  • Solution Delivery
    • Collaborate with Business Analysts to translate business requirements into technical specifications.
    • Collaborate with platform architects and security teams to ensure compliance and performance.
    • Work closely with QA teams to support testing efforts, resolve defects, and ensure successful deployments.
    • Maintain documentation for developed solutions and technical designs.

Knowledge and Experience
  • Bachelor's degree in computer science, Information Systems, or related field.
  • 3+ years of hands-on experience in ServiceNow development, with a focus on ITOM and CMDB
  • In-depth knowledge of ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB processes
  • Expertise in scripting (JavaScript, GlideScript), Flow Designer, Business Rules, Script Includes, and UI Policies.
  • Expertise in using ServiceNow components such as App Engine Studio, Flow Designer, UI Builder, Configurable Workspace, Script Editor and Portal Design.
  • Strong experience with ServiceNow integrations using REST/SOAP APIs and Integration Hub.
  • Proven ability to design and implement custom scoped applications.
  • Familiarity with Agile/Scrum methodologies and DevOps practices.
  • Experience with CI/CD pipelines and version control systems (e.g., Git).
  • Experience working in Agile tools (JIRA) and leading technical projects
  • Experience working in large enterprise environments with multiple ServiceNow instances.
  • Excellent problem-solving skills and ability to work independently on complex tasks.
  • Strong communication and collaboration skills, especially in cross-functional teams.
  • Strong personal initiative and willingness to take on responsibility.
  • Ability to prioritize work efficiently without direct management guidance.
  • Ability to manage multiple priorities in a fast-paced environment.

Certifications
  • ServiceNow Certified Implementation Specialist (CIS) for ITOM, Discovery, or CMDB, and fundamentals like CSA are strongly preferred
  • ServiceNow Certified System Administrator strongly preferred
  • ServiceNow Certified Application Developer strongly preferred

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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