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Senior Servicenow Itom Developer Jobs (NOW HIRING)

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

VP, ServiceNow ITOM Developer

Jersey City, NJ · On-site

$59 - $81.25/hr

They are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role requires deep ...

ServiceNow Architect

Atlanta, GA · On-site

$52 - $71.50/hr

Unum Insurance ServiceNow ITOM Developer: 5+ years of solid 'Developer' experience in ServiceNow ITOM (CMDB, Discovery). 5+ years of expert experience with integrations ServiceNow with other ...

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Senior Servicenow Itom Developer information

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How much do senior servicenow itom developer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for senior servicenow itom developer in the United States is $54.88, according to ZipRecruiter salary data. Most workers in this role earn between $45.91 and $75.00 per hour, depending on experience, location, and employer.

What is a Senior ServiceNow ITOM Developer?

A Senior ServiceNow ITOM (IT Operations Management) Developer is an experienced professional who designs, implements, and optimizes ITOM solutions within the ServiceNow platform. They specialize in modules such as Discovery, Service Mapping, Event Management, and Orchestration to help organizations automate and improve their IT operations. Their responsibilities typically include analyzing business requirements, developing custom solutions, integrating systems, and mentoring junior developers. Senior developers also play a key role in ensuring the stability, scalability, and security of ITOM implementations.

What are the key skills and qualifications needed to thrive as a Senior ServiceNow ITOM Developer?

To thrive as a Senior ServiceNow ITOM Developer, you need deep expertise in IT Operations Management (ITOM), ServiceNow platform development, and process automation, typically backed by a relevant degree and professional certifications like ServiceNow Certified Implementation Specialist (CIS-ITOM). Mastery of technical tools such as Discovery, Service Mapping, Cloud Management, and scripting languages like JavaScript is critical. Strong analytical thinking, problem-solving abilities, and effective communication skills help you collaborate with stakeholders and translate business needs into technical solutions. These competencies ensure the successful implementation, optimization, and support of ITOM solutions that drive organizational efficiency and reliability.

What are some common challenges faced by Senior ServiceNow ITOM Developers, and how can they be addressed?

Senior ServiceNow ITOM Developers often encounter challenges such as integrating ITOM modules with legacy systems, ensuring data accuracy across discovery and service mapping, and managing frequent platform updates. Addressing these challenges requires strong collaboration with cross-functional IT teams, staying current with ServiceNow documentation and best practices, and leveraging automated testing and monitoring tools. Proactive communication and continuous learning are key to overcoming technical hurdles and ensuring successful ITOM implementations.
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Infographic showing various Senior Servicenow Itom Developer job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,152 per year, or $54.9 per hour.

Senior ServiceNow ITOM & CMDB Developer

Philadelphia, PA • On-site

Virtusa Corporation
IT Services • 10K+ employees

$54.50 - $75/hr

Contractor

This job post has expired 4 days ago. Applications are no longer accepted.


Job description

Job Title: Senior ServiceNow ITOM & CMDB Developer
Location: Philadelphia, PA (Hybrid - 3 Days Onsite)
Job Summary
Seeking a Senior ServiceNow ITOM & CMDB Developer with 8+ years of ServiceNow development experience and strong expertise in ITOM, CMDB, Discovery, Service Mapping, and enterprise integrations. The ideal candidate will design, develop, and optimize scalable ServiceNow solutions while ensuring CMDB accuracy, platform stability, and automation.
Key Responsibilities
  • Develop and customize ServiceNow applications using JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, and Flow Designer.
  • Design and enhance CMDB, Discovery, Service Mapping, IRE, CI relationships, and CMDB governance.
  • Build integrations using REST/SOAP APIs, IntegrationHub, MID Servers, and Scripted REST APIs.
  • Configure Service Catalog, Workflows, IntegrationHub, and automation solutions.
  • Troubleshoot platform issues, optimize performance, and support upgrades and L2/L3 production incidents.
  • Perform code reviews, manage Update Sets, and follow Agile/Scrum best practices.
  • Create dashboards, reports, and technical documentation.
Required Skills
  • 8+ years of ServiceNow development experience.
  • Strong hands-on experience with ITOM, CMDB, Discovery, and Service Mapping.
  • Expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST/SOAP APIs, and MID Servers.
  • Experience with CMDB Health, IRE, CSDM, and data governance.
  • Knowledge of ITIL processes and ServiceNow best practices.
  • Experience with Git/Source Control and Agile methodologies.
  • Strong analytical, troubleshooting, and communication skills.
Certifications
  • ServiceNow Certified System Administrator (CSA) - Required
  • ServiceNow Certified Application Developer (CAD) - Preferred
  • ServiceNow Certified Implementation Specialist (CIS) - CMDB and/or Discovery - Preferred
  • ITIL Foundation - Preferred

Virtusa logo

About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

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