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Remote Servicenow Itom Developer Jobs (NOW HIRING)

Marchon Partners

Azure ServiceNow Developer

$55.25 - $76/hr

Marchon Partners is seeking an experienced ITOM - Azure ServiceNow Developer to design, develop, and implement ServiceNow IT Operations Management solutions with a strong focus on Microsoft Azure ...

Momento USA

ServiceNow ITSM Developer @ Remote

Belmar, NJ · Remote

$55.25 - $76/hr

Role: ServiceNow ITSM Developer Location: Remote Long Term Contract W2 Position Job Spec ... Design integrations between ServiceNow, ITOM and monitoring, cloud, and infrastructure tools.

New

MDAEdge

ServiceNow Architect

$73 - $91.75/hr

... ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications. • Collaborate with business ... Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow ...

Inficare Technologies

ServiceNow Admin/Developer

$55.25 - $76/hr

Remote Client: Healthcare / Pharmaceutical (Life Sciences) domain. Job Summary: We are looking for ... Work on ITSM/ITOM modules for implementation, enhancements, and maintenance * Ensure SLA compliance ...

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How much do remote servicenow itom developer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote servicenow itom developer in the United States is $62.15, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $71.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote ServiceNow ITOM Developers, and how can they be addressed?

Remote ServiceNow ITOM Developers often encounter challenges related to collaborating with cross-functional teams in different time zones, maintaining clear communication, and ensuring smooth integration of ITOM modules with existing infrastructure. To address these challenges, it’s important to establish regular virtual meetings, utilize detailed documentation, and leverage collaboration tools like Slack or Microsoft Teams. Staying proactive in communication and being adaptable to changing project requirements can also help developers thrive in a remote setting.

What is a Remote ServiceNow ITOM Developer?

A Remote ServiceNow ITOM Developer is a specialized IT professional who designs, builds, and customizes IT Operations Management (ITOM) solutions on the ServiceNow platform, all while working remotely. Their responsibilities typically include implementing ServiceNow modules such as Discovery, Service Mapping, Event Management, and Orchestration to automate and optimize IT operations. They collaborate with stakeholders to understand requirements, develop integrations, and ensure efficient management of IT infrastructure and services within an organization.

What are the key skills and qualifications needed to thrive as a Remote ServiceNow ITOM Developer, and why are they important?

To thrive as a Remote ServiceNow ITOM Developer, you need expertise in ServiceNow IT Operations Management modules, scripting, and a background in IT infrastructure, usually supported by a relevant degree or ServiceNow certification. Familiarity with ServiceNow Discovery, Service Mapping, Orchestration, and integration tools is essential, alongside experience with REST/SOAP APIs and CMDB management. Strong problem-solving, communication, and self-motivation are crucial for effective remote collaboration and project delivery. These skills ensure seamless implementation and maintenance of ITOM solutions, driving operational efficiency and business continuity.

What is the difference between Remote Servicenow Itom Developer vs Remote Servicenow Configuration Manager?

AspectRemote Servicenow Itom DeveloperRemote Servicenow Configuration Manager
CertificationsServiceNow Certified Implementation Specialist, ITOM certificationsServiceNow Certified System Administrator, ITOM certifications
Work EnvironmentDevelops and maintains ITOM modules, scripting, integrationsOversees configuration, manages CMDB, ensures system integrity
Industry UsageUsed by organizations implementing ITOM solutionsUsed by organizations managing ServiceNow configurations and assets

The Remote Servicenow Itom Developer focuses on developing and customizing ITOM modules, while the Remote Servicenow Configuration Manager manages system configurations and CMDB data. Both roles require similar certifications and are essential in ServiceNow environments, but their core responsibilities differ in development versus configuration management.

More about Remote Servicenow Itom Developer jobs
What cities are hiring for Remote Servicenow Itom Developer jobs? Cities with the most Remote Servicenow Itom Developer job openings:
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Remote Servicenow Itom Developer jobs near you
Infographic showing various Remote Servicenow Itom Developer job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 3% Part Time, 1% Temporary, and 13% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $129,281 per year, or $62.2 per hour.

ServiceNow ITOM Lead

CSC (Corporation Service Company)

Wilmington, DE • On-site, Remote

Full-time

PTO

Posted 8 days ago

Job description

ServiceNow ITOM Lead

Wilmington, DE

Monday - Friday 8:00 - 5:00 

Remote

We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.

Some of the things you will be doing: 

  • Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.

  • Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.

  • CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.

  • Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.

  • Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.

  • Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.

  • Project Oversight: Manage the full ITOM project lifecycle - from requirements and design through deployment, UAT, and post-implementation support - delivering on time and on budget.

  • Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.

  • Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.

  • ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.

  • Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.

  • People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.

What technical skills, experience and qualifications do you need?

  • Bachelor's degree in computer science, Information Systems, or a related technical field (required).

  • Master's degree or MBA (preferred).

  • 10+ years of IT infrastructure, operations, or platform engineering experience.

  • 7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).

  • 3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.

  • Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.

  • Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.

  • Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.

  • Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.

  • Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.

  • Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.

  • Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.

  • Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) - strongly preferred.

  • ServiceNow Certified System Administrator (CSA).

  • ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).

  • ITIL v4 Foundation or higher.

  • Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.

  • Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.

  • Experience presenting platform strategy to C-suite or board-level audiences.

#CSC #CSCCareers #LI-HL1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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