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Contract Servicenow Itom Developer Jobs (NOW HIRING)

Jefferies

VP, ServiceNow ITOM Developer

Jersey City, NJ · On-site

$160K - $185K/yr

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

Jefferies

VP, ServiceNow ITOM Developer

Jersey City, NJ · On-site

$59 - $81.25/hr

They are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role requires deep ...

Eagle Eye Technologies

ServiceNow Architect

Atlanta, GA · On-site

$52 - $71.50/hr

Unum Insurance ServiceNow ITOM Developer: 5+ years of solid 'Developer' experience in ServiceNow ITOM (CMDB, Discovery). 5+ years of expert experience with integrations ServiceNow with other ...

Jefferies

VP, ServiceNow ITOM Developer

Jersey City, NJ

$160K - $185K/yr

We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the ...

Staffingine LLC

ServiceNow ITOM Architect

Orlando, FL · On-site

Contract * Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments * Develop and implement strategies for ServiceNow ITOM modules including Service ...

US Bank

ServiceNow CMDB & ITOM Engineer

Englewood, CO · On-site

$53.25 - $73.25/hr

S. Bank is seeking a ServiceNow CMDB & ITOM Engineer to join a growing ServiceNow Software ... ServiceNow Certified Application Developer (CAD) certification. Nice to Have Skills: * Experience ...

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How much do contract servicenow itom developer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for contract servicenow itom developer in the United States is $62.15, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $71.39 per hour, depending on experience, location, and employer.

What does a Contract ServiceNow ITOM Developer do?

A Contract ServiceNow ITOM Developer specializes in implementing and customizing ServiceNow's IT Operations Management (ITOM) solutions for clients, typically on a temporary or project-based contract. Their responsibilities include designing, developing, and integrating ITOM modules such as Discovery, Service Mapping, and Event Management to help organizations automate and optimize their IT infrastructure. They work closely with IT teams to gather requirements, configure ServiceNow workflows, and ensure seamless deployment and operation of ITOM services. This role requires strong technical skills in ServiceNow, scripting, and a solid understanding of IT operations processes.

What are the key skills and qualifications needed to thrive as a Contract ServiceNow ITOM developer?

To thrive as a Contract ServiceNow ITOM Developer, you need expertise in IT Operations Management (ITOM), proficiency in ServiceNow platform development, and a solid understanding of ITIL frameworks, often supported by relevant certifications such as ServiceNow Certified Implementation Specialist. Familiarity with scripting languages (JavaScript, Glide), integration tools (REST/SOAP APIs), and ServiceNow ITOM modules (Discovery, Service Mapping, Event Management) is typically required. Strong problem-solving abilities, communication skills, and adaptability distinguish top performers in this role. These competencies ensure effective implementation, customization, and optimization of ITOM solutions to meet organizational needs and drive operational efficiency.

What are some common challenges faced by Contract ServiceNow ITOM developers when integrating with existing IT infrastructure?

Contract ServiceNow ITOM Developers often encounter challenges such as aligning ServiceNow ITOM modules with legacy systems, handling data normalization across diverse data sources, and ensuring seamless discovery of infrastructure components. They typically need to collaborate closely with in-house IT teams to map existing processes and ensure minimal disruption during implementation. Strong communication and problem-solving skills are essential, as each client environment may present unique integration hurdles and require tailored solutions.

What is the difference between Contract Servicenow Itom Developer vs Contract Servicenow Service Portal Developer?

AspectContract Servicenow Itom DeveloperContract Servicenow Service Portal Developer
CertificationsITIL, ServiceNow certifications, ITOM-specificServiceNow certifications, Service Portal-specific training
Work EnvironmentIT operations, infrastructure management, monitoringUser interface customization, portal development, user experience
Employer & Industry UsageIT service management, enterprise IT teamsCustomer service, client-facing portals, user engagement

The Contract Servicenow Itom Developer focuses on IT operations management, infrastructure monitoring, and automation within ServiceNow's ITOM suite. In contrast, the Contract Servicenow Service Portal Developer specializes in creating and customizing user portals for improved user experience. While both roles require ServiceNow certifications, the Itom Developer emphasizes backend IT processes, whereas the Service Portal Developer concentrates on frontend portal design and user interaction.

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Contract Servicenow Itom Developer jobs near you
Infographic showing various Contract Servicenow Itom Developer job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 2% Part Time, and 14% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $129,281 per year, or $62.2 per hour.

VP, ServiceNow ITOM Developer

Jersey City, NJ • On-site

Jefferies
Investment Banking and Securities Dealing • 10K+ employees
Learn more about Jefferiesexternal

$160K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description


We are seeking a Senior ServiceNow ITOM Developer to own enterprise CMDB governance, drive ITOM transformation, and deliver cross-functional technology programs at scale. This role sits at the intersection of IT infrastructure, security operations, and business systems requiring both deep platform expertise and strong executive stakeholder management.
Key Responsibilities
  • Own end-to-end CMDB governance across a large enterprise environment, including CI class modeling, naming conventions, relationship mapping standards, and lifecycle processes that establish the CMDB as the authoritative source of truth for ITSM, ITOM, security operations, and compliance
  • Lead CMDB maturity assessments and large-scale data integrity remediation programs spanning millions of configuration items across hybrid on-premises infrastructure (Windows/Linux servers, network devices, cloud)
  • Configure and optimize ServiceNow Discovery, ITOM Visibility, and Service Mapping to enable real-time infrastructure impact analysis and service dependency mapping
  • Proficiency on event management rule configuration (ignore, enrich, group and respond).
  • Design and implement ITSM workflows and automation including Incident, Problem, Change, and Major Incident Management processes, along with custom request fulfillment solutions
  • Architect platform integrations and middleware solutions using Service Graph Connectors, IntegrationHub, Flow Designer, and REST APIs to onboard external data sources (security tools, cloud inventories, monitoring systems, and enterprise applications) that enrich CMDB coverage
  • Build custom applications and modules leveraging ServiceNow's Studio, UI Builder, and App Engine to extend platform capabilities aligned with business requirements
  • Establish platform governance standards including development best practices, code review processes, instance architecture decisions, and sandbox/deployment strategies
  • Partner with enterprise architecture and infrastructure teams to align ServiceNow platform strategy with broader IT modernization initiatives, cloud migrations, and digital transformation programs
  • Lead training sessions, workshops, and adoption programs that drive platform usage and improve data quality practices across teams
  • Serve as the technical escalation point for complex platform issues, providing expert guidance on configuration, customization, and troubleshooting across all ServiceNow modules

Required Qualifications
  • 7+ years of enterprise ServiceNow experience with deep expertise in CMDB, ITOM, Discovery, and Service Mapping
  • Proven CMDB governance leadership with demonstrated experience owning enterprise-scale CMDB frameworks, including CI class design, reconciliation logic, data quality controls, and audit readiness
  • Hands-on experience with ServiceNow integrations including Service Graph Connectors, REST APIs, and iPaaS platforms to connect ServiceNow with diverse enterprise systems
  • ITIL fluency with strong working knowledge of ITIL-aligned service management processes (Incident, Problem, Change, Asset Management)
  • Program delivery at scale with proven ability to manage multiple concurrent initiatives across global business units, balancing strategic priorities with operational execution
  • Executive presence and excellent stakeholder communication skills, including executive reporting, cross-functional facilitation, and the ability to translate technical complexity into business value
  • Strategic execution discipline to see the big picture and develop comprehensive roadmaps, while obsessing over the details that make programs successful
  • Natural collaborator who builds trust across technical and business teams, navigates organizational complexity with empathy, and influences without authority
  • Outcome-driven mindset that measures success by business value delivered-improved service reliability, faster incident response, better compliance posture-not just tickets closed or projects launched
  • Curious and adaptable professional who stays ahead of platform updates, industry trends, and emerging best practices, bringing innovative thinking to solve complex problems

Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist - CMDB/CSDM (CIS-CMDB)
  • Professional Scrum Master (PSM I) or equivalent Agile certification
  • Experience with SecOps modules including Vulnerability Response, Security Incident Response, and
  • Background in financial services or other high-compliance regulated environments

Primary Location Full Time Salary Range of $160,000 - $185,000.
About Us
Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments.
At Jefferies, we are committed to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.
Jefferies is committed to creating and sustaining a workforce that welcomes individuals from all backgrounds to apply. Our employment decisions are made without regard to race, creed, color, national origin, ancestry, religion, pregnancy, age, medical condition, physical or mental disability, marital status, domestic partner status, sex, sexual orientation, gender, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodation to individuals with disabilities, as required by applicable law.
The salary offered will take into consideration an individual's experience level and qualifications. In addition to salary, Jefferies Financial Group is proud to offer a comprehensive benefits package to eligible, full-time employees or part-time employees, who are scheduled to work at least 30 hours or more per week, including an annual discretionary incentive and retention bonus, competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Jefferies also offers paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays, and for full-time employees, paid parental leave.

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