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Mac Desktop Support Technician Jobs (NOW HIRING)

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Desktop Support Technician - Contract

Tustin, CA · On-site

$30 - $35/hr

Desktop Support Technician - Contract Location: Onsite (5 days/week to start) Hours: 9:00 AM - 6:00 ... Support day-to-day desktop and IT operations * Mac & PC experience * Preferred Skills ...

The Aspen Group

Desktop Support Technician

Syracuse, NY · On-site

$27 - $33/hr

Desktop Support Technician The Aspen Group (TAG) is one of the largest and most trusted retail ... Skill with supporting operating systems, including Windows, iOS, and Mac OS required. * Knowledge ...

TEKsystems

Desktop Support Technician

Ithaca, NY

$20 - $21/hr

The Desktop Support Technician provides advanced technical consulting and support services to staff ... Mac OS environment. * Working knowledge of active directory. * Strong customer service ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft Office ...

New

GDR

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in ... Provide timely support for hardware and software issues for both Windows and Mac environments

TEKsystems

Desktop Support Technician

Ithaca, NY

$20 - $21/hr

The Desktop Support Technician provides advanced technical consulting and support services to staff ... Mac OS environment. • Working knowledge of active directory. • Strong customer service ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft ... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft Office ...

New

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... Linux, and Mac OS - Familiarity with office productivity software (e.g., Microsoft Office ...

New

Robert Half

Desktop Support Technician

Charlotte, NC · On-site

$60K - $80K/yr

We are looking for a Desktop Support Technician to provide dependable onsite technical support for ... The position offers a hands-on opportunity to support both Mac and Windows environments while ...

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All JobsMac Desktop Support Technician Jobs

Mac Desktop Support Technician information

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How much do mac desktop support technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for mac desktop support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Mac Desktop Support Technician?

To thrive as a Mac Desktop Support Technician, you need solid knowledge of macOS, hardware troubleshooting, and experience with device deployment, typically supported by certifications like Apple Certified Support Professional (ACSP) or relevant IT degrees. Familiarity with tools such as Apple Remote Desktop, Jamf Pro, and ticketing systems like ServiceNow is commonly required. Excellent communication, patience, and problem-solving skills set top technicians apart in client interactions and team environments. These capabilities ensure efficient issue resolution, minimize downtime, and maintain a seamless user experience in organizations relying on Apple devices.

What is a Mac Desktop Support Technician?

Mac Desktop Support Technicians are IT professionals who specialize in providing technical support and troubleshooting for Apple Mac computers and related software. They assist users with hardware and software issues, perform system upgrades, manage user accounts, and ensure the security and optimal performance of Mac devices in a workplace or organization. Their role often includes installing and configuring macOS, supporting network connectivity, and maintaining peripheral devices such as printers and monitors. These technicians may also provide training and documentation to help users make the most of their Mac systems.

What is the difference between Mac Desktop Support Technician vs Mac Help Desk Specialist?

AspectMac Desktop Support TechnicianMac Help Desk Specialist
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Similar certifications, often including ACSP
Work EnvironmentOn-site, technical support for Mac desktops and hardwareHelp desk, remote or on-site support for Mac users
Employer & IndustryIT departments, Apple service providers, corporate tech supportIT support centers, tech companies, educational institutions

The Mac Desktop Support Technician focuses on hands-on technical support and hardware troubleshooting for Mac desktops, often working directly with hardware and software issues. The Mac Help Desk Specialist typically provides remote or on-site user support, troubleshooting software problems and assisting users with Mac-related questions. Both roles require similar certifications and are common in IT support environments, but they differ mainly in scope and daily tasks.

What are common challenges faced by Mac Desktop Support Technicians, and how can they be addressed?

Mac Desktop Support Technicians often encounter challenges such as troubleshooting compatibility issues between macOS and enterprise software, managing updates across multiple devices, and supporting users with varying levels of technical expertise. Addressing these challenges typically involves staying current with Apple’s latest operating system releases, understanding cross-platform integration, and developing strong communication skills to explain complex issues in an accessible way. Collaborating with IT teams and utilizing remote management tools can also help streamline support and resolve issues efficiently.
More about Mac Desktop Support Technician jobs
What cities are hiring for Mac Desktop Support Technician jobs? Cities with the most Mac Desktop Support Technician job openings:
What job categories do people searching Mac Desktop Support Technician jobs look for? The top searched job categories for Mac Desktop Support Technician jobs are:
Mac Desktop Support Technician jobs near you
Infographic showing various Mac Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

BACKFILL DESKTOP SUPPORT

Sybex Support Services

San Francisco, CA • On-site

Contractor

Posted 11 days ago

Job description


Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills

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