ZipRecruiter

Log In

1

Mac Desktop Support Technician Jobs (NOW HIRING)

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

San Jose, CA

$18.45 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR

Desktop Support Technician

San Jose, CA · On-site

$18.45 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Irvine, CA

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Mac desktop applications, smartphones and network connectivity. - Provides personal computer ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician-Onsite

Normal, IL · On-site

$20 - $23/hr

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local ... knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and ...

New

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

... Desktop Support Technician with strong technical skills and a passion for providing outstanding ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Description: Overview We are seeking a highly motivated Desktop Support Technician with strong ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Plano, TX

$18 - $20/hr

Description Overview We are seeking a highly motivated Desktop Support Technician with strong ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

... Desktop Support Technician with strong technical skills and a passion for providing outstanding ... Provide timely support for hardware and software issues for both Windows and Mac environments

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Mac desktop applications, smartphones and network connectivity. - Provides personal computer ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician-Onsite

Normal, IL · On-site

$20 - $23/hr

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local ... knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and ...

New

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsMac Desktop Support Technician Jobs

Mac Desktop Support Technician information

See salary details

$13

$22

$32

How much do mac desktop support technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mac desktop support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a Mac Desktop Support Technician?

Mac Desktop Support Technicians are IT professionals who specialize in providing technical support and troubleshooting for Apple Mac computers and related software. They assist users with hardware and software issues, perform system upgrades, manage user accounts, and ensure the security and optimal performance of Mac devices in a workplace or organization. Their role often includes installing and configuring macOS, supporting network connectivity, and maintaining peripheral devices such as printers and monitors. These technicians may also provide training and documentation to help users make the most of their Mac systems.

What skills and qualifications are needed to thrive as a Mac Desktop Support Technician?

To thrive as a Mac Desktop Support Technician, you need solid knowledge of macOS, hardware troubleshooting, and experience with device deployment, typically supported by certifications like Apple Certified Support Professional (ACSP) or relevant IT degrees. Familiarity with tools such as Apple Remote Desktop, Jamf Pro, and ticketing systems like ServiceNow is commonly required. Excellent communication, patience, and problem-solving skills set top technicians apart in client interactions and team environments. These capabilities ensure efficient issue resolution, minimize downtime, and maintain a seamless user experience in organizations relying on Apple devices.

What are common challenges faced by Mac Desktop Support Technicians, and how can they be addressed?

Mac Desktop Support Technicians often encounter challenges such as troubleshooting compatibility issues between macOS and enterprise software, managing updates across multiple devices, and supporting users with varying levels of technical expertise. Addressing these challenges typically involves staying current with Apple’s latest operating system releases, understanding cross-platform integration, and developing strong communication skills to explain complex issues in an accessible way. Collaborating with IT teams and utilizing remote management tools can also help streamline support and resolve issues efficiently.

What is the difference between Mac Desktop Support Technician vs Mac Help Desk Specialist?

AspectMac Desktop Support TechnicianMac Help Desk Specialist
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Similar certifications, often including ACSP
Work EnvironmentOn-site, technical support for Mac desktops and hardwareHelp desk, remote or on-site support for Mac users
Employer & IndustryIT departments, Apple service providers, corporate tech supportIT support centers, tech companies, educational institutions

The Mac Desktop Support Technician focuses on hands-on technical support and hardware troubleshooting for Mac desktops, often working directly with hardware and software issues. The Mac Help Desk Specialist typically provides remote or on-site user support, troubleshooting software problems and assisting users with Mac-related questions. Both roles require similar certifications and are common in IT support environments, but they differ mainly in scope and daily tasks.

How much does a Mac Desktop Support Technician make in the US?

The average salary for a Mac Desktop Support Technician in the US is around $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like Apple Certified Support Professional can earn higher salaries. Skills in troubleshooting macOS and familiarity with Apple hardware are often valued in this role.
More about Mac Desktop Support Technician jobs

What cities are hiring for Mac Desktop Support Technician jobs?

Cities with the most Mac Desktop Support Technician job openings:

What job categories do people searching Mac Desktop Support Technician jobs look for?

The top searched job categories for Mac Desktop Support Technician jobs are:

Mac Desktop Support Technician jobs near you
Infographic showing various Mac Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Technician - L2

The Rockridge Group

Hillsboro, OR

$22 - $28/hr

Full-time

Re-posted 26 days ago

Job description

Job Title: Desktop Support Technician – L2
Location: Hillsboro, Oregon
Summary:
We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT related issues. Responding to dispatched assignments usually involving the installation, repair or maintenance of computer hardware and peripherals at the customer’s office or desk location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Some IT support is inside regulated GMP clean rooms.
Essential Duties and Responsibilities:
  • Support of PC & MAC Platforms & Operating Systems.
  • Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s office or desk location
  • Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems.
  • Work independently on assignments and report progress to your supervising manager.
  • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client.
  • Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled.
  • Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
  • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
  • Supporting AV events and triaging AV equipment issues.
  • Keeping certifications and training updated.
  • Other duties and responsibilities may be assigned.
Education/Experience:
  • 3+ years Windows & Mac Experience within an L2 Deskside Support role
  • Customer Service and experience working directly with customers is a must.
  • Technical authorization CompTIA or equivalent is preferred.
  • Technical authorization with one or more of the following manufacturers: Apple , Dell, HP, Toshiba, Lenovo, ASUS is preferred.
  • Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment.
  • Able to multitask and prioritize multiple projects.
  • Good interpersonal skills and organizational skills.
  • Must be dependable and able to meet deadlines consistently.
  • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment.
  • Ability to troubleshoot and resolve complex hardware and software issues.
  • Excellent communication skills are a plus.
  • General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus.
  • 3+ years supporting one or more operating systems such as Mac OSX, Windows 10.
  • Experience with Mobile Devices & Operating Systems (iOS/Android) is beneficial.