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Mac Desktop Support Technician Jobs (NOW HIRING)

AA2IT

Desktop Support Technician II - Waltham

Waltham, MA · On-site

$22 - $28/hr

Job Summary : AA2IT is seeking a Desktop Support Technician II to assist with desktop PC ... Qualifications : Required : • Communications • Hardware Break-Fix • Installing • MAC ...

GDR Group

Desktop Support Technician

San Jose, CA · On-site

$18.45 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

AA2IT

Desktop Support Technician II - Waltham

Waltham, MA · On-site

$22 - $28/hr

... Support Technician II to assist with desktop support tasks. The role involves installing and ... Qualifications : Required : • Communications • Hardware Break-Fix • Installing • MAC ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Duluth, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

Socket.dev

Desktop Support Technician - L2

San Jose, CA · On-site

$60 - $80/hr

SUMMARY We are seeking to hire a Desktop Support Technician to join our team. The ideal candidate ... Provide hands-on technical support for desktops, laptops, peripherals - Windows & MAC. * Upgrading ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

Empower AI Inc.

Desktop Support Technician I

Washington, DC · On-site

$23 - $29.25/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Mac desktop applications, smartphones and network connectivity. - Provides personal computer ...

GDR Group

Desktop Support Technician

San Jose, CA

$18.45 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

San Jose, CA · On-site

$18.45 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

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Mac Desktop Support Technician information

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How much do mac desktop support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for mac desktop support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a Mac Desktop Support Technician?

Mac Desktop Support Technicians are IT professionals who specialize in providing technical support and troubleshooting for Apple Mac computers and related software. They assist users with hardware and software issues, perform system upgrades, manage user accounts, and ensure the security and optimal performance of Mac devices in a workplace or organization. Their role often includes installing and configuring macOS, supporting network connectivity, and maintaining peripheral devices such as printers and monitors. These technicians may also provide training and documentation to help users make the most of their Mac systems.

What skills and qualifications are needed to thrive as a Mac Desktop Support Technician?

To thrive as a Mac Desktop Support Technician, you need solid knowledge of macOS, hardware troubleshooting, and experience with device deployment, typically supported by certifications like Apple Certified Support Professional (ACSP) or relevant IT degrees. Familiarity with tools such as Apple Remote Desktop, Jamf Pro, and ticketing systems like ServiceNow is commonly required. Excellent communication, patience, and problem-solving skills set top technicians apart in client interactions and team environments. These capabilities ensure efficient issue resolution, minimize downtime, and maintain a seamless user experience in organizations relying on Apple devices.

What are common challenges faced by Mac Desktop Support Technicians, and how can they be addressed?

Mac Desktop Support Technicians often encounter challenges such as troubleshooting compatibility issues between macOS and enterprise software, managing updates across multiple devices, and supporting users with varying levels of technical expertise. Addressing these challenges typically involves staying current with Apple’s latest operating system releases, understanding cross-platform integration, and developing strong communication skills to explain complex issues in an accessible way. Collaborating with IT teams and utilizing remote management tools can also help streamline support and resolve issues efficiently.

What is the difference between Mac Desktop Support Technician vs Mac Help Desk Specialist?

AspectMac Desktop Support TechnicianMac Help Desk Specialist
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Similar certifications, often including ACSP
Work EnvironmentOn-site, technical support for Mac desktops and hardwareHelp desk, remote or on-site support for Mac users
Employer & IndustryIT departments, Apple service providers, corporate tech supportIT support centers, tech companies, educational institutions

The Mac Desktop Support Technician focuses on hands-on technical support and hardware troubleshooting for Mac desktops, often working directly with hardware and software issues. The Mac Help Desk Specialist typically provides remote or on-site user support, troubleshooting software problems and assisting users with Mac-related questions. Both roles require similar certifications and are common in IT support environments, but they differ mainly in scope and daily tasks.

How much does a Mac Desktop Support Technician make in the US?

The average salary for a Mac Desktop Support Technician in the US is around $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like Apple Certified Support Professional can earn higher salaries. Skills in troubleshooting macOS and familiarity with Apple hardware are often valued in this role.
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Mac Desktop Support Technician jobs near you
Infographic showing various Mac Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Technician

Sonoma Consulting Inc.

Bolingbrook, IL

$20 - $25.50/hr

Full-time

Re-posted 5 days ago

Job description

Company Description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

Title: Desktop Support Technician

Location: Bolingbrook, IL

Full time

Job Description:

Desktop Support Technician

  • Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Qualifications

Desktop Support Technician

  • Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Additional Information

Titles: Desktop Support, Technical Support, Help Desk, Desktop Analyst, System Support, Desktop Technician

Skills: Windows, Apple, Desktop, Laptop, LAN, WAN, VOIP, OFFICE 365

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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

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