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Mac Desktop Support Technician Jobs (NOW HIRING)

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware ... Any prior support knowledge of the Apple MAC platform is a big plus. * Ability to build rapport ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft ... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ...

GDR

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft ... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft ... Mac OS experience is a plus · Skilled in teamwork and conflict resolution in a professional ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA

$21.75 - $27.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Mac desktop applications, smartphones and network connectivity. - Provides personal computer ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

San Jose, CA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

GDR Group

Desktop Support Technician

Atlanta, GA

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ... Provide timely support for hardware and software issues for both Windows and Mac environments

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All JobsMac Desktop Support Technician Jobs

Mac Desktop Support Technician information

See salary details

$13

$22

$32

How much do mac desktop support technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for mac desktop support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Mac Desktop Support Technician?

To thrive as a Mac Desktop Support Technician, you need solid knowledge of macOS, hardware troubleshooting, and experience with device deployment, typically supported by certifications like Apple Certified Support Professional (ACSP) or relevant IT degrees. Familiarity with tools such as Apple Remote Desktop, Jamf Pro, and ticketing systems like ServiceNow is commonly required. Excellent communication, patience, and problem-solving skills set top technicians apart in client interactions and team environments. These capabilities ensure efficient issue resolution, minimize downtime, and maintain a seamless user experience in organizations relying on Apple devices.

What is a Mac Desktop Support Technician?

Mac Desktop Support Technicians are IT professionals who specialize in providing technical support and troubleshooting for Apple Mac computers and related software. They assist users with hardware and software issues, perform system upgrades, manage user accounts, and ensure the security and optimal performance of Mac devices in a workplace or organization. Their role often includes installing and configuring macOS, supporting network connectivity, and maintaining peripheral devices such as printers and monitors. These technicians may also provide training and documentation to help users make the most of their Mac systems.

What is the difference between Mac Desktop Support Technician vs Mac Help Desk Specialist?

AspectMac Desktop Support TechnicianMac Help Desk Specialist
CertificationsApple Certified Support Professional (ACSP), CompTIA A+Similar certifications, often including ACSP
Work EnvironmentOn-site, technical support for Mac desktops and hardwareHelp desk, remote or on-site support for Mac users
Employer & IndustryIT departments, Apple service providers, corporate tech supportIT support centers, tech companies, educational institutions

The Mac Desktop Support Technician focuses on hands-on technical support and hardware troubleshooting for Mac desktops, often working directly with hardware and software issues. The Mac Help Desk Specialist typically provides remote or on-site user support, troubleshooting software problems and assisting users with Mac-related questions. Both roles require similar certifications and are common in IT support environments, but they differ mainly in scope and daily tasks.

What are common challenges faced by Mac Desktop Support Technicians, and how can they be addressed?

Mac Desktop Support Technicians often encounter challenges such as troubleshooting compatibility issues between macOS and enterprise software, managing updates across multiple devices, and supporting users with varying levels of technical expertise. Addressing these challenges typically involves staying current with Apple’s latest operating system releases, understanding cross-platform integration, and developing strong communication skills to explain complex issues in an accessible way. Collaborating with IT teams and utilizing remote management tools can also help streamline support and resolve issues efficiently.
More about Mac Desktop Support Technician jobs
What cities are hiring for Mac Desktop Support Technician jobs? Cities with the most Mac Desktop Support Technician job openings:
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Mac Desktop Support Technician jobs near you
Infographic showing various Mac Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Network Technician - Desktop Support Technician local to AZ

Expert Technology Services

Phoenix, AZ • On-site

$20 - $25.50/hr

Contractor

Posted 19 days ago

Job description

Posting title*
IT - Network Technician - Desktop Support Technician
 
Department 
IT Department
 
Position Information
Position Type Staff AugmentationHours/Week 40Billing Type HourlyShift DayProjected Start Date 08/03/2026Start Time 8:30 AM    
 
 
 
Position LocationAddress 200 W. Washington St.City PhoenixState ArizonaZip 85003Country UNITED STATES 
 
 
• Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO. 
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made. 
 
100% Onsite
Desktop Support Specialist is to provide day-to-day support for Windows and MAC computer workstation hardware and software. 
Must Haves:
- 5+ years desktop support experience 
- MAC experience is a requirement. 
Duties routinely performed by this position include: 
- Computer workstation installation, imaging, and repair; account creation and management 
- Providing Tier 1 and 2 user support and troubleshooting
The Desktop Tech is expected to become proficient in the support and installation of both MAC OS and Microsoft Office 365 applications, VPN software, and any other applications.