Mahwah, NJ · Remote
$17.50 - $24/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Mahwah, NJ · Remote
$17.50 - $24/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boca Raton, FL · Remote
$16.50 - $22.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boca Raton, FL · Remote
$16.50 - $22.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boston, MA · Remote
$19 - $26/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boston, MA · Remote
$19 - $26/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Austin, TX · Remote
$17.25 - $23.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Austin, TX · Remote
$17.25 - $23.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
San Diego, CA · Remote
$18.50 - $25.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
San Diego, CA · Remote
$18.50 - $25.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Miami, FL · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Los Angeles, CA · Remote
$18.75 - $25.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Los Angeles, CA · Remote
$18.75 - $25.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
California City, CA · Remote
$21.50 - $29.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
California City, CA · Remote
$21.50 - $29.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Anaheim, CA · Remote
$18.25 - $25.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Anaheim, CA · Remote
$18.25 - $25.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boca Raton, FL · Remote
$16.50 - $22.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Boca Raton, FL · Remote
$16.50 - $22.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Mahwah, NJ · Remote
$17.50 - $24/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Mahwah, NJ · Remote
$17.50 - $24/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Orlando, FL · Remote
$16.25 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Philadelphia, PA · Remote
$17.75 - $24.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Philadelphia, PA · Remote
$17.75 - $24.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Tallahassee, FL · Remote
$15.25 - $20.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Tallahassee, FL · Remote
$15.25 - $20.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
West Palm Beach, FL · Remote
$17 - $23.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
West Palm Beach, FL · Remote
$17 - $23.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
$17.50 - $24/hr
Full-time
Posted 17 days ago
About the Role:
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.
Key Responsibilities:
Qualifications:
Benefits:
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Equal Opportunity Statement
We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.