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Non Voice Chat Support Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Engineer

Dallas, TX

$50 - $55/hr

Enable voice/chat/email channels and manage outbound dialer. Develop Lambda functions and integrate ... Perform testing/debugging, optimize performance, and support UAT/monitoring. Required Skills 5+ ...

SpaceXAI

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer ... and care across voice, chat, and email channels. You'll tackle issues related to accounts ...

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non ...

Decagon

Staff Software Engineer, Voice Agent

San Francisco, CA · On-site

$200K - $400K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... voice, chat, email, SMS, and every other channel. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer ...

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non ...

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non ...

IntouchCX

Healthcare Customer Support Specialist

Las Vegas, NV · On-site

$18/hr

  • Medical

  • Dental

  • Vision

... across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that ... You will be supporting the world's largest virtual clinic specializing in women's and family health.

Urgent

IntouchCX

Healthcare Customer Support Specialist

Las Vegas, NV · On-site

$18/hr

  • Medical

  • Dental

  • Vision

... across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that ... You will be supporting the world's largest virtual clinic specializing in women's and family health.

Urgent

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Non Voice Chat Support information

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How much do non voice chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for non voice chat support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What is non voice chat support?

Non Voice Chat Support is a customer service role where agents assist customers through text-based platforms like live chat, email, or messaging apps, rather than phone calls. Agents respond to customer inquiries, resolve issues, and provide information using written communication. This type of support is popular in businesses that want to offer quick, convenient, and discreet help to customers who may prefer not to speak on the phone. Non Voice Chat Support requires strong typing, comprehension, and problem-solving skills.

What are the key skills and qualifications needed to thrive as non voice chat support?

To excel as a Non Voice Chat Support representative, you need strong written communication skills, attention to detail, and a basic educational qualification such as a high school diploma. Familiarity with customer support platforms like Zendesk, LiveChat, or Salesforce is typically required, along with basic computer proficiency. Excellent problem-solving abilities, patience, and a customer-oriented attitude are standout soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty in a digital environment.

What are some common challenges faced in a non voice chat support role, and how can they be managed effectively?

Non Voice Chat Support professionals often handle multiple customer conversations simultaneously, which can be challenging in terms of maintaining accuracy and response speed. It’s important to develop strong multitasking abilities and use templates or knowledge bases efficiently to provide timely, personalized support. Being proactive in clarifying customer issues and practicing clear, concise written communication helps minimize misunderstandings. Regular feedback and collaboration with team members can also improve workflow and customer satisfaction.

What is the difference between Non Voice Chat Support vs Customer Service Representative?

AspectNon Voice Chat SupportCustomer Service Representative
Communication MethodText-based chat, email, messagingPhone calls, face-to-face, sometimes chat
Work EnvironmentRemote or office, computer-focusedCall centers, retail, office settings
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, empathy
Industry UsageTech support, e-commerce, SaaSRetail, telecom, hospitality

Non Voice Chat Support primarily involves assisting customers through text-based channels like chat and email, focusing on written communication. Customer Service Representatives often handle calls and face-to-face interactions, requiring strong verbal skills. Both roles are essential in customer service but differ in communication methods and work environments.

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Non Voice Chat Support jobs near you
Infographic showing various Non Voice Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Telecommunications Mechanic I

A&T Systems

Louisiana, MO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description The Telecommunications Mechanic I installs, removes, maintains, modifies, troubleshoots, and repairs voice and/or non-voice communications systems including intercom and public address systems, alarm systems, teletype equipment, and electronic and electromechanical telephone key systems/PBAXs; terminal and communications equipment, including line drivers. This mechanic runs cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Requirements Qualifications High school diploma or equivalent. 2-3 years of experience in outside plant telecommunications infrastructure installation and maintenance. Knowledge of outside plant telecommunications infrastructure, including fiber optic cables, copper cables, and coaxial cables. Familiarity with industry standards and guidelines. Ability to read and interpret blueprints, maps, and schematics. Experience with cable splicing, termination, and testing. Strong communication skills and ability to work effectively in a team environment. Ability to work outdoors in varying weather conditions. Valid driver's license. Physical Requirements Ability to lift up to 50 pounds. Ability to work in confined spaces and at heights. Ability to walk, stand, bend, and kneel for extended periods of time. Ability to use cable locating equipment and tools. Responsibilities Install and maintain outside plant telecommunications infrastructure Troubleshoot and repair cable faults and service outages. Conduct splicing, terminating, and testing of cables. Install and configure network equipment, such as routers, switches, and optical network terminals. Assist in the design and planning of outside plant telecommunications infrastructure. Provide technical support to customers and field personnel. Maintain accurate records of installation, maintenance, and repair activities. Comply with safety regulations and guidelines to ensure a safe working environment. Perform preventative maintenance inspections Perform other duties as assigned. #J-18808-Ljbffr

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