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Arise Chat Support Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

We partner with Arise to bring the most innovative and growing work-at-home program to you. You ... support and customer service in the form of phone, chat and e-mail responses. No experience ...

Production Support Associate - 1st Shift

Jacksonville, FL · On-site

$14 - $17.50/hr

May backfill the production lines during breaks or as needs arise. Safety and Compliance: * Adhere ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

Production Support Associate - 1st Shift

Jacksonville, FL · On-site

$14 - $17.50/hr

May backfill the production lines during breaks or as needs arise. Safety and Compliance: * Adhere ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

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Arise Chat Support information

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$14

$26

$44

How much do arise chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for arise chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Arise Chat Support?

An Arise Chat Support job involves providing customer service through online chat on behalf of various companies using the Arise platform. Agents assist customers by answering questions, troubleshooting issues, and offering support in a text-based format. This is a remote, work-from-home opportunity where you operate as an independent contractor, setting your own schedule. You'll need to sign up with Arise, select a client program, and complete training before starting work.

What skills and qualifications are needed for an Arise Chat Support?

To thrive as an Arise Chat Support agent, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer service CRM platforms and ticketing systems, such as Zendesk or Salesforce, is often required, and completion of the Arise platform's client certification courses is typically necessary. Empathy, patience, multitasking, and problem-solving are crucial soft skills that help deliver an exceptional customer experience. These skills are vital because they ensure efficient, accurate, and supportive interactions with customers while representing client brands professionally.

What does a typical workday look like for an Arise Chat Support?

As an Arise Chat Support agent, your day typically involves handling multiple customer inquiries simultaneously through online chat platforms, providing accurate information, troubleshooting issues, and following up as needed. You may work independently from home but connect virtually with supervisors and fellow agents through team meetings or communication channels. Most shifts are scheduled in blocks, which provides flexibility in creating your work hours, but you'll need to maintain focus and respond promptly during your assigned time. The work is fast-paced, requires strong attention to detail, and offers opportunities to develop valuable communication and problem-solving skills.

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Infographic showing various Arise Chat Support job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Operations Support Specialist

Sterling, VA • On-site

$51K - $68K/yr

Other

Medical, Retirement, PTO

Re-posted 28 days ago


Job description

Job Title: Operations Support Specialist
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity:
CACI is seeking a skilled and motivated Operations Support Specialist to provide critical operations support for our globally deployed signal processing systems and their related applications. The ideal candidate will offer technical support for Linux, Cisco, and other proprietary systems. They will play a key role in managing the network connections during system deployments, troubleshooting when issues arise, and act as a point of contact during software maintenance and other events. This position requires networking expertise, strong communication skills, the ability to multi-task during high work volume times, and a knack for quickly diagnosing and resolving issues. The successful candidate will need a holistic understanding of both the individual components and the system as a whole to ensure that all parts work together efficiently and effectively.
Note: This is NOT a teleworking role. Daily activities are onsite work only.
Responsibilities:

  • Deliver comprehensive support for global systems and associated applications across the program
  • Provide technical assistance for Linux, Cisco, and various proprietary systems
  • Support current and upcoming software migrations, including RHEL updates
  • Contribute to the planning, execution, and troubleshooting of software release lifecycle processes
  • Act as a liaison between technical and non-technical stakeholders
  • Engage in professional and inquisitive communication via phone, email, and chat platforms
  • Identify, report and communicate all known issues to the appropriate personnel
  • Provide operational updates when necessary (daily/weekly/monthly reports)
  • Effectively manage multiple tasks during periods of high workload; document issues via JSM, troubleshoot, and communicate efficiently
  • Rapidly diagnose and either resolve or escalate issues based on their type and severity
  • Recognize potential risks and create strategies to mitigate them, utilizing the Change Control Process, as necessary
  • Train, educate, and mentor team members on troubleshooting and triaging complex systems engineering problems
  • Ensure all operational reporting is completed in accordance with service level agreements and program expectations
  • Efficiently manage and prioritize reported/discovered issues, escalate when necessary, and maintain a focus on system availability
  • Occasional overtime and on-call support may be required
Qualifications:
Required:
  • Active Top Secret, with SCI eligibility (TS/SCI preferred)
  • Bachelor's degree in Computer Science, Systems Engineering, Information Technology, or a related field
  • Minimum 5 years of related experience
  • Security+ certification, or the ability to obtain it within 90 days of employment
  • Demonstrated experience with Linux, Cisco, and other proprietary systems
  • Robust understanding of network protocols, server administration, and storage solutions
  • Experience with computer networking devices (routers, switches, firewalls)
  • Capability to thrive in a fast-paced environment with evolving priorities
  • Exceptional problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to train and mentor team members
Desired:
  • Relevant certifications (such as CompTIA Linux+, Cisco CCNA, RHCE/RHCSA) are preferred
  • Knowledge of programming languages and scripting
  • Familiarity with containerization technologies
  • Prior Military service and/or experience working with Military Service groups
  • Experience with ticketing systems such as Remedy, Jira Service Management, Confluence, or ServiceNow
  • Experience with SIGINT data processing/technology
  • High comfort level working with technology in a fast-paced environment

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$86,600 - $181,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.