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Full Time Computer Support Specialist Jobs in Indiana

Superior Essex

Customer Support Specialist

Fort Wayne, IN

$16.50 - $22.25/hr

The Customer Support Specialist will investigate customer complaints, make determinations of ... Work Standards COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS : * Order Entry Systems * CRM * ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture ... Install, configure, and maintain computer systems and peripherals. * Respond to inquiries and ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture ... Install, configure, and maintain computer systems and peripherals. * Respond to inquiries and ...

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Full Time Computer Support Specialist information

What are Full Time Computer Support Specialists?

Full Time Computer Support Specialists are professionals who provide technical assistance and support related to computer systems, hardware, and software. They help users troubleshoot issues, maintain system functionality, and resolve technical problems either in person, over the phone, or via remote access. Their responsibilities often include installing and configuring new technology, offering guidance on using software applications, and ensuring data security. As full-time employees, they typically work standard business hours but may be required to be on-call for urgent issues. This role is essential in keeping organizations’ technology running smoothly and efficiently.

What is the difference between Full Time Computer Support Specialist vs Help Desk Technician?

AspectFull Time Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentCorporate, IT departments, remote supportHelp desks, call centers, on-site support
Employer & IndustryBusinesses, government agencies, tech firmsIT service providers, internal support teams

Full Time Computer Support Specialists and Help Desk Technicians both assist users with technical issues, often requiring similar certifications like CompTIA A+. However, specialists typically work in corporate environments providing more advanced support, while help desk technicians often handle initial troubleshooting in call centers or support desks. Both roles are essential in IT support, but their work settings and scope differ.

What are some common challenges faced by Full Time Computer Support Specialists, and how can applicants prepare to address them?

Full Time Computer Support Specialists often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple requests simultaneously, and communicating complex solutions in a clear and user-friendly manner. To prepare, applicants should develop strong problem-solving skills, become comfortable with prioritizing tasks under pressure, and practice explaining technical concepts to non-technical users. Staying updated with the latest software, hardware, and cybersecurity trends is also essential, as technology evolves rapidly in most work environments.

What are the key skills and qualifications needed to thrive as a Full Time Computer Support Specialist, and why are they important?

To thrive as a Full Time Computer Support Specialist, you need solid troubleshooting abilities, knowledge of operating systems, and typically an associate’s degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is often required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for efficiently resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.
What are the most commonly searched types of Computer Support Specialist jobs in Indiana? The most popular types of Computer Support Specialist jobs in Indiana are:
What are popular job titles related to Full Time Computer Support Specialist jobs in Indiana? For Full Time Computer Support Specialist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Full Time Computer Support Specialist jobs in Indiana look for? The top searched job categories for Full Time Computer Support Specialist jobs in Indiana are:
Full Time Computer Support Specialist jobs near you
Infographic showing various Full Time Computer Support Specialist job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Computer Support Specialist

Computer Support Specialist

Saint Mary's College

Notre Dame, IN • On-site

Full-time

Posted 14 days ago

Job description

Job Summary:
Saint Mary's College is seeking a Computer Support Specialist to manage the imaging and deployment of computer equipment in various campus settings. The role involves providing technical support, maintaining inventory systems, and collaborating on software installations while ensuring the security and functionality of devices across campus.
Responsibilities:
• Responsible for managing the imaging and deployment of computer equipment for computer labs, clusters, and classrooms.
• Responsible for managing the imaging and deployment and maintenance of additional computer equipment in public areas, including the 'shadow fleet' of student worker computers and other repurposed laptops and desktops.
• Manage campus printing with Papercut and Mobility Print.
• Provide campus-wide printer support for Papercut-based issues, work with Perry Protech for hardware-related issues.
• Work with student cluster managers to monitor printer needs in student-facing locations, create print cards, report quota sales to Student Financial Services, and respond to refund requests.
• Provide technical support for faculty and staff, responding to tracking system requests that may require support via e-mail, phone, in-person, or by using remote access tools.
• Collaborate with the support team to maintain the refresh cycle schedule and inventory systems in place that track the College-owned computer fleet (Windows and macOS) and provide input with budget planning for annual campus computer orders.
• Partner with team members on the creation and installation of macOS-based software images on college-owned computers/devices before deployment and migrate data to replacement equipment as needed.
• Partner with team members on the creation and installation of Windows-based software images on college-owned computers/devices before deployment and migrate data to replacement equipment as needed.
• Make recommendations for the annual purchase of Windows-based and macOS-based College-owned computers/devices, which includes preparation with hardware vendors.
• Utilize available tools to perform hardware and software maintenance tasks and troubleshooting; recommend new solutions and best practices for the team to improve service delivery and to follow industry best practices.
• Create and maintain standard operating procedures for all solutions implemented, complete with documented processes and instructions.
• Maintain the security of computers, devices, and software deployed across campus, including the testing and installation of patches and updates in a timely manner.
• Perform other job-related duties as assigned.
Qualifications:
Required:
• Knowledge of and commitment to the mission of Saint Mary’s College.
• Strong knowledge of current macOS and Windows operating systems.
• Strong knowledge of Microsoft Office software.
• Strong knowledge of Google Workspace.
• Comfort with troubleshooting network connectivity issues on a variety of devices.
• Excellent communication skills and telephone etiquette.
• Strong organizational skills.
• Detail oriented with the ability to multitask.
• Previous experience in an IT Service Desk role.
• Familiarity with tracking system software and maintaining SLA compliance.
• Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently.
• After-hours support as requested.
Company:
Saint Mary's College is a school in Notre Dame. Founded in 1844, the company is headquartered in Notre Dame, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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