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Commission Computer Support Specialist Jobs in Indiana

Superior Essex

Customer Support Specialist

Fort Wayne, IN

$16.50 - $22.25/hr

The Customer Support Specialist will investigate customer complaints, make determinations of ... Work Standards COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS : * Order Entry Systems * CRM * ...

Grote Industries

Field Support Specialist

Madison, IN · On-site

Field Support Specialist Reports to: Director of Business Development Leadership Scope: Individual ... Install and commission Grote Networks hardware on commercial vehicles, including trailer ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture ... Install, configure, and maintain computer systems and peripherals. * Respond to inquiries and ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture ... Install, configure, and maintain computer systems and peripherals. * Respond to inquiries and ...

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All JobsComputer Support Specialist JobsCommission Computer Support Specialist JobsCommission Computer Support Specialist Jobs in Indiana

Commission Computer Support Specialist information

What is the difference between Commission Computer Support Specialist vs Help Desk Technician?

AspectCommission Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client locations, remoteHelp desk, call centers, on-site support
Employer & IndustryIT service providers, retail, healthcareCorporate IT, tech support firms, retail

The Commission Computer Support Specialist and Help Desk Technician roles share similar certifications and work environments, often serving clients directly or supporting internal users. The main difference lies in the scope: Commission Computer Support Specialists may handle more complex, client-specific issues, while Help Desk Technicians typically focus on general troubleshooting and first-level support. Both roles are essential in IT support, with overlapping skills and industry usage.

What are the most commonly searched types of Computer Support Specialist jobs in Indiana? The most popular types of Computer Support Specialist jobs in Indiana are:
What cities in Indiana are hiring for Commission Computer Support Specialist jobs? Cities in Indiana with the most Commission Computer Support Specialist job openings:
Commission Computer Support Specialist jobs near you
Computer Support Specialist

Computer Support Specialist

Saint Mary's College

Notre Dame, IN • On-site

Full-time

Posted 15 days ago

Job description

Job Summary:
Saint Mary's College is seeking a Computer Support Specialist to manage the imaging and deployment of computer equipment in various campus settings. The role involves providing technical support, maintaining inventory systems, and collaborating on software installations while ensuring the security and functionality of devices across campus.
Responsibilities:
• Responsible for managing the imaging and deployment of computer equipment for computer labs, clusters, and classrooms.
• Responsible for managing the imaging and deployment and maintenance of additional computer equipment in public areas, including the 'shadow fleet' of student worker computers and other repurposed laptops and desktops.
• Manage campus printing with Papercut and Mobility Print.
• Provide campus-wide printer support for Papercut-based issues, work with Perry Protech for hardware-related issues.
• Work with student cluster managers to monitor printer needs in student-facing locations, create print cards, report quota sales to Student Financial Services, and respond to refund requests.
• Provide technical support for faculty and staff, responding to tracking system requests that may require support via e-mail, phone, in-person, or by using remote access tools.
• Collaborate with the support team to maintain the refresh cycle schedule and inventory systems in place that track the College-owned computer fleet (Windows and macOS) and provide input with budget planning for annual campus computer orders.
• Partner with team members on the creation and installation of macOS-based software images on college-owned computers/devices before deployment and migrate data to replacement equipment as needed.
• Partner with team members on the creation and installation of Windows-based software images on college-owned computers/devices before deployment and migrate data to replacement equipment as needed.
• Make recommendations for the annual purchase of Windows-based and macOS-based College-owned computers/devices, which includes preparation with hardware vendors.
• Utilize available tools to perform hardware and software maintenance tasks and troubleshooting; recommend new solutions and best practices for the team to improve service delivery and to follow industry best practices.
• Create and maintain standard operating procedures for all solutions implemented, complete with documented processes and instructions.
• Maintain the security of computers, devices, and software deployed across campus, including the testing and installation of patches and updates in a timely manner.
• Perform other job-related duties as assigned.
Qualifications:
Required:
• Knowledge of and commitment to the mission of Saint Mary’s College.
• Strong knowledge of current macOS and Windows operating systems.
• Strong knowledge of Microsoft Office software.
• Strong knowledge of Google Workspace.
• Comfort with troubleshooting network connectivity issues on a variety of devices.
• Excellent communication skills and telephone etiquette.
• Strong organizational skills.
• Detail oriented with the ability to multitask.
• Previous experience in an IT Service Desk role.
• Familiarity with tracking system software and maintaining SLA compliance.
• Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently.
• After-hours support as requested.
Company:
Saint Mary's College is a school in Notre Dame. Founded in 1844, the company is headquartered in Notre Dame, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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