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Desktop Analyst Jobs in Indiana (NOW HIRING)

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician - Onsite

Lafayette, IN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to ...

New

3MD Inc.

Desktop Support Technician II

Garrett, IN · On-site

$26 - $29/hr

The Desktop Support Technician is part of a team responsible for providing technical support and ... Provide moderately complex end-user technical support including analysis and troubleshooting of ...

Artech Information System LLC

DESKTOP SUPPORT

Evansville, IN

$19.25 - $24.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

DPAT

IT Support Analyst

Evansville, IN · On-site

The primary function of the IT Support Analyst position is to resolve end user support issues and ... Desktop support * Hardware, software and peripheral installations/configurations and moves/adds ...

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Desktop Analyst information

See Indiana salary details

$10

$25

$37

How much do desktop analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for desktop analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing, troubleshooting, and maintaining computer systems and software within an organization. They often provide technical support to end-users, install updates, and ensure the smooth operation of desktop environments, typically using tools like remote management software and following standard IT protocols.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

What is the highest salary for desktop support?

The highest salaries for desktop analysts can reach over $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or specialized support positions may offer higher compensation, often supplemented with benefits and bonuses.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior IT consultants, freelance software developers, or project managers with extensive experience and certifications. These positions typically require advanced skills, a strong professional network, and sometimes self-employment or contract work in high-demand industries.
More about Desktop Analyst jobs
What are popular job titles related to Desktop Analyst jobs in Indiana? For Desktop Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Desktop Analyst jobs in Indiana look for? The top searched job categories for Desktop Analyst jobs in Indiana are:
What are popular job titles related to Desktop Analyst jobs in IN? For Desktop Analyst jobs in IN, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Indiana as of June 2026, with employment types broken down into 79% Full Time, 6% Part Time, 3% Temporary, and 12% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $53,227 per year, or $25.6 per hour.
SPECIALIST DESKTOP SERVICES-INFORMATION SYSTEMS

SPECIALIST DESKTOP SERVICES-INFORMATION SYSTEMS

Union Health

Terre Haute, IN

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Union Health rating

5.6

Company rating: 5.6 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

785th of 874 rated healthcare providers

Job description

You belong at Union!

The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health.


Our IT department plays a pivotal role in implementing and maintaining technology solutions that optimize patient care and operational efficiency, offering an exciting opportunity for individuals passionate about driving innovation in healthcare and making a meaningful impact on the well-being of patients and staff.
Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

  • Part-time and Full-time schedules
  • Comprehensive Benefits
  • Paid Time Off starting day one.
  • Tuition reimbursement up to $5,250 each year.
  • Career Paths 
  • Success Sharing
  • 403b Retirement Employer Match.
  • Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

How can we help? Call us at 812-238-7827 or email us at recruiting@union.health

 

Specialist Desktop Services Details

Essential Job Duties:

  •  Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
  • Assist all our customers with any logged IT related incident when called upon.
  • Perform cleaning of PCs or devices and cable management each time a device is physically worked on.
  • Test network connectivity issues. Working with customers and IT team to analyze, resolve issues.
  • Utilization of the help desk ticketing system to manage tasks, requests for support, and day-to-day activities.
  • Support and administration of Windows 10 operating systems; limited Mac OS.
  • Diagnose, troubleshoot, and repair computing hardware and software applications.
  • Troubleshoot desktop/laptop computer security issues.
  • Provide support for all standard productivity software (Microsoft O365 / Office Suite - Word, Excel, PowerPoint, Outlook; Microsoft Teams, etc.). Includes installation, troubleshooting, and end-user assistance.
  • Install and configure new end-user devices including Windows OS, computers, printers, smart phones, tablets, and other computing related devices.
  • Assist users and maintain pathways from home computers to corporate office systems for remote access to desktop computers.

Qualifications:

  • College graduate – Associates degree or equivalent education and experience in computers or business preferred.
  • Experience in installing, maintaining, troubleshooting, and using standard systems and software applications: MS Office Suite and Microsoft O365
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent organizational skills.
  • Highly detail-oriented, strong document skills, and able to make connections between similar problems.
  • Experience with enterprise-level help desk ticketing systems; SysAid highly preferred.
  • Understanding of and experience with TCP/IP networking and related protocols.
  • An understanding of desktop/laptop security tools and applications.
  • Excellent communications and interpersonal skills.
  • Strong customer service skills.
  • Ability to research hardware and software issues in a thorough manner.
  • Flexibility in adjusting work schedule to accommodate priority needs, system downtime, and emergencies.
  • May be on call.


Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, protected veteran or disability status.
 

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