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Desktop Analyst Jobs in Indiana (NOW HIRING)

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent ...

3MD Inc.

Desktop Support Technician II

Garrett, IN · On-site

$26 - $29/hr

The Desktop Support Technician is part of a team responsible for providing technical support and ... Provide moderately complex end-user technical support including analysis and troubleshooting of ...

Barrister Global Services Network, Inc.

Be Seen First

Desktop Support Technician

Fort Wayne, IN · On-site

$33 - $35/hr

Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. Support and ... We are currently seeking a Bilingual Security Operations Analyst (SOC) to support a high-priority ...

New

Artech Information System LLC

DESKTOP SUPPORT

Evansville, IN

$19.25 - $24.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

Robert Half

Help Desk Analyst I

Connersville, IN · On-site

$17.75 - $24.50/hr

We are looking for a Help Desk Analyst I to provide dependable technical support for end users in ... common desktop, software, and access-related issues. • Diagnose and resolve routine problems ...

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All JobsDesktop Analyst JobsDesktop Analyst Jobs in Indiana

Desktop Analyst information

See Indiana salary details

$10

$25

$37

How much do desktop analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for desktop analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What jobs pay 250 an hour?

In the IT field, highly specialized roles such as senior desktop analysts with extensive experience, certifications, and advanced skills in troubleshooting, network management, and security can command hourly rates around $250. These positions often require a strong technical background, certifications like CompTIA or Microsoft, and the ability to handle complex enterprise environments. Such high pay rates are typically associated with freelance consulting or contract work rather than standard full-time employment.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing and troubleshooting computer hardware, software, and network issues on users' desktops and workstations. They often perform system updates, installations, and support tasks, typically working in an office environment and requiring knowledge of operating systems and remote support tools.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.
More about Desktop Analyst jobs
What are popular job titles related to Desktop Analyst jobs in Indiana? For Desktop Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Desktop Analyst jobs in Indiana look for? The top searched job categories for Desktop Analyst jobs in Indiana are:
What are popular job titles related to Desktop Analyst jobs in IN? For Desktop Analyst jobs in IN, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Indiana as of July 2026, with employment types broken down into 79% Full Time, 6% Part Time, 3% Temporary, and 12% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $53,227 per year, or $25.6 per hour.
Desktop Support

Desktop Support

Noblesoft Technologies

Anderson, IN • On-site

$17.50 - $22.25/hr

Contractor

Posted 11 days ago

Job description

Title         : Desktop support Technician

Location : Anderson, IN 46016(onsite)

Job type: Contract

About Job role –

As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers.

Job Description

As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

•        Manage the reporting of SLAs, Adherence of SLA and contract

•        Manage shift and shift planning including on call roster

•        Manage Resource productivity

•        Enable the team with training and development

•        Ensure security compliance

•        Ensure sufficient inventory level is managed across locations

•        Ensure all service request and incidents are resolved before agreed service levels

•        Plan and execute any move request or project work

•        Lead the team by providing technical and process assistance to below activities

•        Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

•        Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks

•        Perform onsite updates, Configuration changes, or Software installations.

•        Provide onsite technical assistance to end users by visiting their desk location

•        Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.

•        Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.

•            Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)

•            Perform end-user support related security and controls and compliance related tasks such as

•        Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs

•            Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.

•              Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support

•            Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.

•            Provide On-call support if required outside business hours on a rotational basis

Desired Qualifications:

•        Experience with various desktop systems, operating systems, and diverse technical environments.

•        Excellent customer service orientation and verbal communication skills.

•        Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.

•        Ability to install software for and troubleshoot a wide range of applications.

•        Analytical thinking and problem-solving ability.

•        CompTIA A+ certification or equivalent certification

•        Flexible for travelling to remote sites or cluster

•        Should be able to lift weight up to 30lbs at waist level