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Desktop Analyst Jobs (NOW HIRING)

Connection

Desktop Support Analyst

Chicago, IL · On-site

$24 - $32.25/hr

They are seeking a Desktop Support Analyst to provide a balanced mix of Help Desk and Desktop support, focusing on delivering exceptional service to end users in a corporate setting. Responsibilities ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

DYOPATH

Desktop Support Analyst I

Whitsett, NC

$24.14/hr

Join Our Team as a Desktop Support Analyst Are you energized by solving technical issues and helping end users stay productive and connected? We are seeking a detail-oriented Desktop Support Analyst ...

DYOPATH

Desktop Support Analyst I

Waco, TX · On-site

$22/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

Field Desktop Support Analyst Location: Midland, TX Pay Rate Range: $31.25 - $33.75 / Per Hour Internal Job ID: 10076439 Benefits: This position is eligible for medical, dental, vision, and 401(k).

Robert Half

Desktop Support Analyst

New Castle, PA · On-site

$20 - $27/hr

We are looking for a Desktop Support Analyst to assist on a 4 week engagement for our manufacturing client. This onsite role is ideal for a hands-on team member who can provide dependable end-user ...

Intellectt INC

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

New York, NY, USA, 10177 Duration: 05 Months Position Summary The Desktop Support Analyst Consultant is responsible for delivering high-quality, responsive desktop support services to end users. This ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA · On-site

$27.81 - $34/hr

Description Position at Glidewell Dental Glidewell Dental is looking for an experienced Desktop Systems Analyst to join our IT team. This role is deeply hands-on, supporting a wide range of hardware ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA

$27.81 - $34/hr

Glidewell Dental is looking for an experienced Desktop Systems Analyst to join our IT team. This role is deeply handson, supporting a wide range of hardware, software, and enterprise applications ...

JACAM

Desktop Support Analyst I

Hobbs, NM

$20.25 - $27/hr

The Desktop Support Analyst will also be the main point of contact for employee who are experiencing computer/technology issues. WORK ENVIRONMENT: A controlled atmosphere set within an office ...

RedStream Technology

Desktop Support Analyst

Tampa, FL · On-site

$22 - $29.50/hr

Desktop Support Analyst Tampa, FL On-Site, Contract role Our client's technology department provides IT services and support for all divisions globally. This Group is responsible for ServiceDesk ...

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Desktop Analyst information

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How much do desktop analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What jobs pay 250 an hour?

In the IT field, highly specialized roles such as senior desktop analysts with extensive experience, certifications, and advanced skills in troubleshooting, network management, and security can command hourly rates around $250. These positions often require a strong technical background, certifications like CompTIA or Microsoft, and the ability to handle complex enterprise environments. Such high pay rates are typically associated with freelance consulting or contract work rather than standard full-time employment.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing and troubleshooting computer hardware, software, and network issues on users' desktops and workstations. They often perform system updates, installations, and support tasks, typically working in an office environment and requiring knowledge of operating systems and remote support tools.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.
More about Desktop Analyst jobs
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Who are the top companies hiring for Desktop Analyst jobs? The top employers for Desktop Analyst jobs are:
What states have the most Desktop Analyst jobs? States with the most job openings for Desktop Analyst jobs include:
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What are popular job titles related to Desktop Analyst jobs? For Desktop Analyst jobs, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support Analyst

Connection

Chicago, IL • On-site

$24 - $32.25/hr

Full-time

Posted 19 days ago

Job description

Job Summary:
Connection is a leading Value-Added Reseller (VAR) offering a dynamic corporate environment. They are seeking a Desktop Support Analyst to provide a balanced mix of Help Desk and Desktop support, focusing on delivering exceptional service to end users in a corporate setting.
Responsibilities:
• Serve as the first point of contact for end-user technical support requests via phone, email, and ticketing systems.
• Log, track, prioritize, and manage support tickets while ensuring timely resolution and communication with users.
• Perform initial troubleshooting and diagnosis of hardware, software, operating system, network connectivity, and application-related issues.
• Escalate unresolved incidents to the appropriate support teams and coordinate follow-up activities through resolution.
• Provide regular updates to end users regarding ticket status and expected resolution timelines.
• Process new hire, employee termination, and workstation move requests, ensuring all required systems and access are provisioned appropriately.
• Create, modify, and maintain Active Directory user accounts, profiles, and permissions.
• Coordinate with third-party vendors when necessary and maintain accurate documentation of support activities.
• Install, configure, troubleshoot, and repair desktop and laptop hardware, peripherals, and related equipment.
• Deploy and connect workstations to corporate networks and business systems.
• Perform workstation setup, equipment relocation, software installations, and desktop imaging activities.
• Support data migration efforts and user onboarding initiatives.
• Maintain and manage loaner laptop inventory and related asset tracking processes.
• Assist with Help Desk coverage and support team initiatives as needed.
• Document technical issues, resolutions, and support procedures to improve service delivery.
• Perform additional duties and projects as assigned by management.
Qualifications:
Required:
• Experience providing Help Desk and/or Desktop Support in a corporate environment.
• Strong customer service skills with a commitment to delivering an exceptional end-user experience.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience troubleshooting Windows-based desktops, laptops, printers, and common business applications.
• Familiarity with Active Directory user administration.
• Ability to work independently with minimal supervision while maintaining a high level of accuracy and professionalism.
• Strong sense of urgency and responsiveness when addressing user issues and business-critical incidents.
Preferred:
• Experience supporting users within a financial services or corporate enterprise environment.
• Knowledge of desktop imaging, hardware deployment, and software packaging.
• Experience with ticketing systems and IT service management processes.
• Industry certifications such as CompTIA A+, Network+, Microsoft certifications, or similar are a plus.
Company:
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation. Founded in 1982, the company is headquartered in Merrimack, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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