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Desktop Analyst Jobs (NOW HIRING)

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months) Position Overview We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI.

Harriscomputer

Desktop Support Analyst

York, ME · On-site

$50K - $52K/yr

Desktop Support Analyst Location: York Hospital, York, Maine (On-site) Department: Information Technology Overview The Desktop Support Analyst provides crucial second-line support as a key member of ...

Altera Digital Health

Desktop Support Analyst

York, ME · On-site

$50K - $52K/yr

Desktop Support Analyst Location: York Hospital, York, Maine (On-site) Department: Information Technology Overview The Desktop Support Analyst provides crucial second-line support as a key member of ...

Santiam Hospital & Clinics

IT DESKTOP ANALYST

Stayton, OR · On-site

$24.05 - $34.29/hr

Troubleshoot hardware and software issues on desktops, laptops, tablets or other peripheral devices. * Coordinate with vendor representatives to carry out indicated hardware repair or replacement ...

Harris

Desktop Support Analyst

York, ME · On-site

$50K - $52K/yr

Desktop Support Analyst Location: York Hospital, York, Maine (On-site) Department: Information Technology Overview The Desktop Support Analyst provides crucial second-line support as a key member of ...

Intellectt INC

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

KEY DUTIES AND RESPONSIBILITIES As a Desktop Support Analyst Consultant, you will collaborate with the Service Delivery team and clients to ensure clear understanding of issues, adherence to ...

Harris

Desktop Support Analyst

York, ME · On-site

$50K - $52K/yr

Desktop Support Analyst Location: York Hospital, York, Maine (On-site) Department: Information Technology Overview The Desktop Support Analyst provides crucial second-line support as a key member of ...

Lancesoft

Desktop Support Analyst

White Plains, NY · On-site

$30 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12 Months (Possibility of Extension) Payrate: $30 - $35 per hour Project Overview * The Desktop Support Analyst provides hands on ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with your most updated resume if you are interested. To support the daily activities of the Desktop ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

DYOPATH

Desktop Support Analyst I

Nashville, TN · On-site

$19/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Harris Computer is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

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Desktop Analyst information

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How much do desktop analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

More about Desktop Analyst jobs
What cities are hiring for Desktop Analyst jobs? Cities with the most Desktop Analyst job openings:
What states have the most Desktop Analyst jobs? States with the most job openings for Desktop Analyst jobs include:
What job categories do people searching Desktop Analyst jobs look for? The top searched job categories for Desktop Analyst jobs are:
What are popular job titles related to Desktop Analyst jobs? For Desktop Analyst jobs, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support Analyst

Humetis Group

Big Rapids, MI • On-site

$20 - $26.75/hr

Contractor

Posted 7 days ago

Job description

Job Title: Desktop Support Analyst
Location: Big Rapids, MI 49307
Type: Contract (6+ months)
 

Position Overview

We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI. This role will provide Tier 2 and Tier 3 technical support to enterprise-level users, ensuring swift resolution of complex hardware, software, and network-related issues. The ideal candidate will have a strong background in desktop infrastructure, enterprise system tools, and cross-platform troubleshooting in both remote and on-site environments.

Key Responsibilities

  • Provide advanced technical support for desktops, laptops, software applications, and network connectivity across enterprise environments

  • Troubleshoot and resolve complex technical issues within defined SLA timeframes

  • Configure, maintain, and deploy system images, software packages, and endpoint devices

  • Support and manage Mobile Device Management (MDM) systems across iOS and Android platforms

  • Utilize Configuration Management tools such as SCCM and Altiris for system provisioning and deployment

  • Administer software updates, patches, and compliance monitoring protocols

  • Maintain documentation and standard procedures for deployments and technical operations

  • Assist with Active Directory user and group management, including policy and access control

  • Manage enterprise printing systems and peripheral device troubleshooting

  • Provide multi-site technical support, with occasional travel as required

Required Qualifications

  • Strong experience with Microsoft Windows OS, driver management, and peripheral hardware

  • Proficiency with Microsoft Office Suite, including advanced configuration and troubleshooting

  • In-depth knowledge of Microsoft Outlook and Exchange Server integration

  • Advanced skills in Active Directory—user provisioning, group policies, and domain management

  • Hands-on experience with enterprise tools like SCCM, Altiris, and patch management platforms

  • Solid understanding of networking concepts for both on-premise and remote infrastructure

  • Familiarity with hardware support for desktops, laptops, printers, and mobile devices (iOS/Android)

  • Valid driver's license and reliable transportation for multi-location support