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Desktop Associate Jobs in Minnesota (NOW HIRING)

Gunnison

Desktop Technician

Minneapolis, MN · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Gunnison, CO

Desktop Technician

Minneapolis, MN · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

CAI

Desktop Support Technician

Minneapolis, MN · On-site

$21.25 - $27/hr

Desktop Support Technician Req number: R7718 Employment type: Full time Worksite flexibility ... Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Ensono

Desktop Support Engineer

Saint Paul, MN · On-site

Desktop Support EngineerSt. Paul, MNJR013161 This is an onsite role in Woodbury MN At Ensono, our ... We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse ...

Cetera

Desktop Services Associate

Saint Paul, MN

$30 - $35/hr

Advanced proficiency with Microsoft 365 desktop applications, including Outlook, Word, Excel, PowerPoint, OneDrive, and Teams. Working knowledge of modern AI productivity tools, such as Copilot ...

Cetera

Desktop Services Associate

Saint Paul, MN

$30 - $35/hr

Advanced proficiency with Microsoft 365 desktop applications, including Outlook, Word, Excel, PowerPoint, OneDrive, and Teams. Working knowledge of modern AI productivity tools, such as Copilot ...

Patriot

Desktop Support Technician

Duluth, MN · On-site

$20 - $25.50/hr

EDUCATION, EXPERIENCE, LICENSES, CERTIFICATIONS Education and Experience An Associate Degree or ... work experience in desktop systems support is desired. A+, MCDST, and other Microsoft ...

Patriot, LLC

Desktop Support Technician

Duluth, MN · On-site

$20 - $25.50/hr

EDUCATION, EXPERIENCE, LICENSES, CERTIFICATIONS Education and Experience An Associate Degree or ... work experience in desktop systems support is desired. A+, MCDST, and other Microsoft ...

Ensono

Desktop Support Engineer

Saint Paul, MN · On-site

$5.22K/mo

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse ... The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ...

Ensono

Desktop Support Engineer

Saint Paul, MN · On-site

$5.22K/mo

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse ... The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Minnesota? The most popular types of Desktop jobs in Minnesota are:
What are popular job titles related to Desktop Associate jobs in Minnesota? For Desktop Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Minnesota look for? The top searched job categories for Desktop Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Desktop Associate jobs? Cities in Minnesota with the most Desktop Associate job openings:
Desktop Associate jobs near you
Desktop Technician

Desktop Technician

Gunnison Consulting Group

Minneapolis, MN

$40K - $43K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Description

Salary: $40,000 - $43,000/year


*The start date for this position is estimated to be early- to mid-September 2026.


Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.


Duties and Responsibilities

  • Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
  • Provide advanced desktop and end-user support for hardware, software, and peripherals
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
  • Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
  • Install, configure, and maintain hardware and software systems
  • Support specialized applications such as GIS, AutoCAD, or other business applications
  • Document incidents, resolutions, and system changes in a ticketing system
  • Collaborate with IT teams to resolve escalated issues

Requirements

  • Associate degree or equivalent combination of education and experience
  • Minimum of 3 years of related technical experience
  • Experience supporting:

Desktop and laptop systems

Mobile devices

Printers and scanners

LAN, servers, and network switches

  • Ability to troubleshoot hardware and software issues independently
  • Working knowledge of Microsoft Office and Google Workspace
  • Ability to work with minimal guidance
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance


The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.

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