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Desktop Associate Jobs in Missouri (NOW HIRING)

Sr. Desktop Technician

Kansas City, MO ยท On-site

$19.75 - $25/hr

Minimum Qualifications โ€ข Associate degree in Computer Science, Management Information Systems ... of desktop hardware, software applications, and peripheral devices. โ€ข Working knowledge of ...

Desktop Technician II

Saint Louis, MO ยท On-site

$19.75 - $25/hr

Desktop Technician II Headquarters Full Time 46,800.00 - 58,500.00 (Annually) Benefits * Join a ... Headquarters Education: 2 Year / Associate Degree Computer science or related field; equivalent ...

High School Diploma required, Associate's Degree or higher preferred * Microsoft certification or ... MANAGER, DESKTOP SUPPORT Qualified Applicants must be legally authorized for employment in the ...

High School Diploma required, Associate's Degree or higher preferred * Microsoft certification or ... MANAGER, DESKTOP SUPPORT Qualified Applicants must be legally authorized for employment in the ...

Desktop Support Technician 1

Chesterfield, MO ยท On-site

$20 - $25.50/hr

... required, Associate's Degree or higher preferred โ€ข Microsoft certification or equivalent ... MANAGER, DESKTOP SUPPORT Qualified Applicants must be legally authorized for employment in the ...

Desktop Support Technician

Springfield, MO ยท On-site

$18 - $23/hr

The Desktop Support Technician is responsible for providing first-level and second-level technical ... Associate degree in Information Technology, Computer Science, or a related field; equivalent work ...

Desktop Support Technician

Springfield, MO ยท On-site

$18 - $23/hr

The Desktop Support Technician is responsible for providing first-level and second-level technical ... Associate degree in Information Technology, Computer Science, or a related field; equivalent work ...

Desktop Support Specialist

Columbia, MO ยท On-site

$41K - $45K/yr

Associate's degree, or high school diploma with relevant experience. * Prior customer service and/or desktop support experience. * Proficient with Microsoft operating systems and Office suite.

Desktop Support Specialist

Columbia, MO ยท On-site

$41K - $45K/yr

Associate's degree, or high school diploma with relevant experience. * Prior customer service and/or desktop support experience. * Proficient with Microsoft operating systems and Office suite.

Desktop Support Specialist

O Fallon, MO ยท On-site

$27.28 - $40.92/hr

Desktop Support Specialist City of O'Fallon, Missouri Pay Range: $27.28/hour The City of O'Fallon ... Associate degree in a related field or equivalent knowledge. * One to two years of experience in a ...

Associate Help Desk Technician Company: The Boeing Company The Boeing Company's Specialized United ... Experience with troubleshooting for desktops, printers, software, and user access issues Conflict ...

Associate Help Desk Technician

Berkeley, MO ยท On-site

$66K - $89K/yr

Associate Help Desk Technician Company: The Boeing Company The Boeing Company's Specialized United ... Experience with troubleshooting for desktops, printers, software, and user access issues Conflict ...

Associate Help Desk Technician

Berkeley, MO ยท On-site

$66K - $89K/yr

Associate Help Desk Technician Company: The Boeing Company The Boeing Company's Specialized United ... Experience with troubleshooting for desktops, printers, software, and user access issues Conflict ...

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Showing results 1-20

Desktop Associate information

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Missouri? The most popular types of Desktop jobs in Missouri are:
What cities in Missouri are hiring for Desktop Associate jobs? Cities in Missouri with the most Desktop Associate job openings:

IT Desktop Support - Associate // Kansas City MO 64111

Mindlance

Kansas City, MO โ€ข On-site

$21.50 - $25/hr

Full-time

Posted 18 days ago


Job description

Job Summary:
Mindlance is a national recruiting company which partners with many of the leading employers across the country. They are seeking an IT Desktop Support Associate to provide technical guidance to users and minimize operational downtime. The role involves supporting desktop and laptop computers, educating end-users, and coordinating repairs.
Responsibilities:
โ€ข Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, RightFax, Filemaker, Symantec Endpoint Protection, SAS, etc.)
โ€ข Support/educate end-users
โ€ข Image systems via Ghost and/or SCCM
โ€ข Utilize the SCCM to deliver new/updated software packages to the desktops/laptops
โ€ข Maintain license inventory of all desktop computer applications
โ€ข Maintain physical inventory of all desktop & laptop computers
โ€ข Perform minor troubleshooting & repair of computers
โ€ข Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty
โ€ข Provide remote support and troubleshooting.
โ€ข Provide Desktop Team leadership
โ€ข Attend team meetings
โ€ข Make recommendations for improvement to Manager, Site Support
โ€ข Other duties as assigned by Manager, Site Support
Qualifications:
Required:
โ€ข High level customer services skills
โ€ข An empathetic and approachable manner
โ€ข A passion for IT and the ability to learn new technologies
โ€ข The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team.
โ€ข Minimum of Bachelor's Degree or 3 yearโ€™s desktop support experience
โ€ข Experience with Microsoft desktop applications (Office, Outlook, etc.)
โ€ข Experience with Microsoft Active Directory
โ€ข Good written and verbal communication skills
โ€ข Minimal travel, as necessary
โ€ข Willing to work weekends/nights as needed for system upgrades
Preferred:
โ€ข Microsoft certification (MSCE)
โ€ข Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users
โ€ข Experience supporting Android and iOS mobile devices
Company:
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services Founded in 1999, the company is headquartered in Union, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Mindlance logo

About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999