Junior Help Desk
Rockville, MD · Remote
Salary: $70,000/annually Help Desk SpecialistI Job Location- Remote Criteria- Need US ... Performs help desk support; works independently and as a member of a team. * At least 1 year of ...
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Junior Help Desk
Rockville, MD · Remote
Salary: $70,000/annually Help Desk SpecialistI Job Location- Remote Criteria- Need US ... Performs help desk support; works independently and as a member of a team. * At least 1 year of ...
Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenship because of federal ... Performs help desk support; works independently and as a member of a team. * At least 1 year of ...
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Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenship because of federal ... Performs help desk support; works independently and as a member of a team. * At least 1 year of ...
Help Desk Analyst
Herndon, VA · On-site +1
$21 - $28.75/hr
Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Job Summary We are seeking a motivated Help Desk Analyst to join our team to support a federal ...
Help Desk Analyst
Herndon, VA · On-site +1
$21 - $28.75/hr
Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Job Summary We are seeking a motivated Help Desk Analyst to join our team to support a federal ...
Help Desk Analyst
Herndon, VA · Remote
$21 - $28.75/hr
Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Job Summary We are seeking a motivated Help Desk Analyst to join our team to support a federal ...
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Help Desk Analyst
Herndon, VA · Remote
$21 - $28.75/hr
Title: Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 ... Job Summary We are seeking a motivated Help Desk Analyst to join our team to support a federal ...
Tier 1 Help Desk - Remote
Washington, DC · Remote
$18/hr
This is a fully remote opportunity supporting users across a 24/7 operation. Candidates must be ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience
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Tier 1 Help Desk - Remote
Washington, DC · Remote
$18/hr
This is a fully remote opportunity supporting users across a 24/7 operation. Candidates must be ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience
Help Desk Technician (Part-Time)
Mclean, VA · On-site +1
$20/hr
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national ... Answer incoming calls/emails from customers to provide basic help desk support and troubleshoot ...
Help Desk Technician (Part-Time)
Mclean, VA · On-site +1
$20/hr
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national ... Answer incoming calls/emails from customers to provide basic help desk support and troubleshoot ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
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Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
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This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist
Washington, DC · On-site
$26 - $33/hr
Support and troubleshoot printer and connectivity issues * Document, track, and manage incidents ... This position is not eligible for full-time remote work or for candidates located outside of the ...
Help Desk Specialist
Washington, DC · On-site
$26 - $33/hr
Support and troubleshoot printer and connectivity issues * Document, track, and manage incidents ... This position is not eligible for full-time remote work or for candidates located outside of the ...
The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote ... Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote ... Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote ... Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote ... Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
Help Desk Specialist
Arlington, VA · On-site +1
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... with the support staff towards problem resolution * Experience in research, isolation, and ...
Help Desk Specialist
Arlington, VA · On-site +1
The Help Desk Specialist understands and applies the fundamentals of customer service, incident ... with the support staff towards problem resolution * Experience in research, isolation, and ...
Service Desk Technician II
Washington, DC · On-site +1
This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
Service Desk Technician II
Washington, DC · On-site +1
This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
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Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
Senior Help Desk Engineer
Bethesda, MD · Remote
$80K - $95K/yr
Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...
HelpDesk Specialist
Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
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HelpDesk Specialist
Bowie, MD · Remote
Provide remote and on-site technical support as required * Create and maintain technical documentation, knowledge base articles, and procedures * Train and mentor junior help desk and IT support ...
SAP Analyst FM
Washington, DC · Remote
Remote (but no West Coast) Duration: Long Term Contract Provides expert level business process ... Working knowledge of a Help Desk I/T Support System and Metrics Reporting. * Management of SAP ...
Quick apply
SAP Analyst FM
Washington, DC · Remote
Remote (but no West Coast) Duration: Long Term Contract Provides expert level business process ... Working knowledge of a Help Desk I/T Support System and Metrics Reporting. * Management of SAP ...
Remote Sap Help Desk Support information
See Silver Spring, MD salary details
$14.91 - $16.67
12% of jobs
$18.21 is the 25th percentile. Wages below this are outliers.
$16.67 - $18.43
15% of jobs
The median wage is $20.16 / hr.
$18.43 - $20.20
24% of jobs
$20.20 - $21.96
13% of jobs
$21.96 - $23.72
9% of jobs
$24.04 is the 75th percentile. Wages above this are outliers.
$23.72 - $25.48
16% of jobs
$25.48 - $27.24
5% of jobs
$27.24 - $29.01
2% of jobs
$29.01 - $30.77
3% of jobs
$30.77 - $32.53
0% of jobs
$32.53 - $34.29
1% of jobs
$14
$22
$34
How much do remote sap help desk support jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for remote sap help desk support in Silver Spring, MD is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.86 per hour, depending on experience, location, and employer.
What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?
| Aspect | Remote Sap Help Desk Support | Remote SAP Basis Administrator |
|---|---|---|
| Certifications | ITIL, SAP Help Desk certifications | SAP Basis certifications, SAP Certified Technology Associate |
| Work Environment | Help desk, support tickets, troubleshooting end-users | System administration, database management, SAP system configuration |
| Employer & Industry Usage | IT support companies, corporate IT departments | Large enterprises, SAP consulting firms |
| Search & Comparison Intent | Yes | Less common |
Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.
What are the most commonly searched types of Sap Help Desk Support jobs in Silver Spring, MD? The most popular types of Sap Help Desk Support jobs in Silver Spring, MD are:
What are popular job titles related to Remote Sap Help Desk Support jobs in Silver Spring, MD? For Remote Sap Help Desk Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Sap Help Desk Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Sap Help Desk Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Sap Help Desk Support jobs? Cities near Silver Spring, MD with the most Remote Sap Help Desk Support job openings:
Job description
Salary: $70,000/annually
Help Desk SpecialistI
Job Location- Remote
Criteria- Need US citizenshipbecause of federal regulations and the sensitive nature of the work involved.
Salary- Up to $70,000/annually
Required Skills
- Over four years of experience in the field of help desk assistance, including three years of specialized experience in highly specialized IT disciplines involving a range of help desk related support.
- At least two years of general hands-on experience in the specific discipline(s) of help desk functions.
- Performs help desk support; works independently and as a member of a team.
- At least 1 year of hands-on experience in configuring, managing and deploying Windows operating systems using Microsoft Deployment Toolkit (MDT).
- Strong knowledge of the Microsoft Windows 10 Operating System.
- Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365.
- Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ticketing system, Remote management(using RDP and Remote assistance)
- Excellent written and verbal communication skills.
- Experience developing documentation to support desktop application packaging processes.
- Experience developing application testing plans and supporting documentation.
- Working knowledge of Microsoft Active Directory
- Must be able to research and work independently to triage, troubleshoot, and fix issues.
- Must be able to work collaboratively with other team members and hit the ground running, with minimal guidance, towards a common goal
- Detail oriented and organized; able to understand information systems and ensure accuracy of work
- Requires strong communication skills with other team members and clients
- Requires the proven ability to manage time while working on a variety of tasks
- Possess a willingness and attitude to help customers find workable solutions
Clearance:
- Applicants selected will be subject to a minimum-background investigation and may need to meet eligibility requirements for access to sensitive information.
Education:
- Associate's degree in related field.
If interested in applying for the position, please reach out to me at mayuri.s@globalalliantinc.com
About Global Alliant
Sourced by ZipRecruiter
Global Alliant is an Innovative and Award winning Information Technology and Software Development Company based in Maryland. We partner with clients to transform their complex and mission critical business challenges using Digital Transformation, Cloud Modernization, Agile Engineering, and Process Automation Solutions. Our core capabilities reach across Public Sectors composed of Federal, State, and Local Government Agencies, and deliver the Best in Class Solutions. Global Alliant understands rapid policy changes to bring suitable program and delivery oversight coupled with technical subject matter expertise to not only meet but exceed client expectations.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2016