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Entry Level Computer Support Specialist Jobs in Silver Spring, MD

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Astor & Sanders

Tier 2 Support Specialist

Reston, VA · On-site

Tier 2 Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions ... Use computer images to install and configure laptops and PCs * Ensure latest approved BIOS and ...

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Entry Level Computer Support Specialist information

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$43

How much do entry level computer support specialist jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level computer support specialist in Silver Spring, MD is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $30.82 per hour, depending on experience, location, and employer.

What Does an Entry Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs
What are popular job titles related to Entry Level Computer Support Specialist jobs in Silver Spring, MD? For Entry Level Computer Support Specialist jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Computer Support Specialist jobs? Cities near Silver Spring, MD with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Entry Level Program Support Specialist, Ft. Belvoir VA

Entry Level Program Support Specialist, Ft. Belvoir VA

NSS

Fort Belvoir, VA

Other

Posted 14 days ago

Job description

Job Title
Entry Level Program Support Specialist
Location
Fort Belvoir, VA - Fort Belvoir, VA 22060 US (Primary)
Job Description

Fibertek is looking for a self-starting individual to fill an entry-level Program Support Specialist position at Fort Belvoir, VA. You will support the US Army's world class research and development programs by producing signs, posters, and plaques, and supporting the Facilities team of the Army's Research and Technology Integration Directorate. Other duties include learning and using CAD (computer aided design) software to update building plans, assisting in carpentry shop, picking up ordered materials from local vendors, etc. The position offers an early career candidate a long term opportunity to develop skills and add responsibilities.

This is a full time, permanent position and Fibertek offers a comprehensive benefits package. Secret Clearance is required; Fibertek will sponsor successful candidate for Secret Clearance if needed.

Design and engrave lettering and ornamental designs on metal, glass and wood articles using engraving machines according to sketches and using existing logo patterns and programs.
Edit, print and adhere posters using large scale plotter and vacuum press.
Draft, edit, modify, and organize CAD drawings for construction, electrical, and HVAC requirements.
Coordinate work with colleagues and clients.
Other duties as assigned (ex. Facilities team supports snow clearance on a rotational basis).
Follow all safety protocol and protection measures.

Job Requirements

Strong customer service skills. Excellent communication and interpersonal skills.
Competency in Microsoft Suite and ability to learn specialized programs (ex. programs for engraving machines, CAD software).
Strong attention to detail and organization.
Valid drivers license required for local travel.

Work Environment and Physical Requirements/Demands:
Production shop and office environments; schedule is 6 AM to 3 PM, Monday to Friday.
Some lifting and/or moving up to 30 pounds required.

FIBERTEK, Inc. is a recognized leader in advanced lasers, lidars and laser communication systems providing our DoD, NASA and aerospace customers discriminating capabilities. We pride ourselves in our innovation and customer success focused culture enabled by a creative and relaxed work environment. Fibertek fosters a progressive learning environment that values inspiration, promotes professional challenge and encourages personal growth. We offer a competitive and incentivized compensation package with excellent benefits.

Fibertek, Inc. is an equal opportunity and affirmative action employer. Applicants are considered regardless of race, sex, gender identity, sexual orientation, religion, national origin, disability, protected Veteran status, age or any other protected characteristic in accordance with applicable law.

If you need assistance or an accommodation for any part of the application process, please contact us at hr@fibertek.com.

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About NSS

Sourced by ZipRecruiter

NSS RPO was founded by Jessica Nicholson and Conor Nicholson in 2009. They saw the need for a nice services company that valued their employees by putting them first. With Jessica’s organizational skills and strategy along with Conor’s network, the company employed 25 contract recruiters in less than a year and proceeded to make the Inc. 5000 as one of the fastest growing companies in America, three years in a row. Since its inception, NSS RPO has hired hundreds of recruiters in over 30 states. NSS RPO is proud to include among its clients eight of the ten largest government contractors, the world's largest job board, entertainment company and one of the nation’s largest banks. NSS RPO is your trusted provider of Recruitment Process Outsourcing (RPO) solutions. Founded by an experienced recruiter and solely focused on RPO, NSS RPO offers a strong network of exceptional recruiters and customizable staffing solutions. Named to Washington Business Journal’s prestigious list of Top 25 Staffing Agencies seven years in a row, NSS RPO is known for its quality, agility, and expertise. If you have a recruitment staffing need at your organization, NSS RPO can customize a solution for you, no matter how big or small.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Herndon, VA, US

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