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Entry Level Computer Support Specialist Jobs in Silver Spring, MD

United Air Temp

Membership Support Specialist

Lorton, VA · On-site

$17/hr

United Air Temp is seeking a detail-oriented and customer-focused Membership Support Specialist to ... Proficiency with Microsoft Office and computer systems. Preferred Qualifications * Previous HVAC ...

JTG

Workflow Support Specialists

Reston, VA · On-site

Workflow Support Specialists JTG is currently seeking experienced Workflow Support Specialists to ... Support activities that rely on Computer Assisted Technology (CAT) tools, post-edited machine ...

XLA

Program Support Specialist

Arlington, VA

$65K/yr

XLA is looking for a Program Support Specialist to support a federal agency in Arlington, VA. This ... computer literacy; and well-developed interpersonal skills. * Analyze and process financial and ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Silver Spring, MD

Entry Level Computer Support Specialist information

See Silver Spring, MD salary details

$16

$27

$43

How much do entry level computer support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level computer support specialist in Silver Spring, MD is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $30.82 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
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What job categories do people searching Entry Level Computer Support Specialist jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Silver Spring, MD are:
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Entry Level Computer Support Specialist jobs near you

Student Technical Support Specialist III_Non-FWS

GW Student Employment Center for Career Services

Washington, DC • On-site, Remote

$19.40 - $23.25/hr

Full-time

Re-posted 12 days ago

Job description

Position Details
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Technical Support Specialist III_Non-FWS
Level of Support
Student Support III
Position Type
Non-FWS
Number of Openings
1
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
19.40 - 23.25
Division/School
Milken Institute School of Public Health
Department Name
872751 BIOSTATISTIC CENTER -MILKEN
Department Bio
The Biostatistics Center is an off-campus research facility of The George Washington University located in Rockville, Maryland. The BSC serves as the coordinating center for large scale multi-center clinical trials and epidemiological studies funded by federal agencies including the National Institutes of Health. The BSC is a leader in the statistical coordination of major medical research programs of national and international scope. Visit our website at: https://biostatcenter.gwu.edu/
Position Specific Summary
This position will collaborate with programmers as a member of the coordinating center team supporting the NIH-funded clinical research study, Exercise and Nutrition Interventions to Improve Cancer Treatment-Related Outcomes (ENICTO). ENICTO consists of four large multi-center clinical studies evaluating exercise and nutrition interventions during cancer treatment on cancer outcomes.
Essential duties include:
• Collaborate on design and implementation of interactive web-based dashboards (e.g., R Shiny dashboards).
• Analyze data based on statistical analysis plan under general guidance from the lead statistician(s).
• Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Standard Position Description
  • The student will provide advanced technical and/or computer support assistance.
  • Tasks may include: maintaining and operating technical systems, hardware, and network configuration, planning and coordinating projects and workshops for the department, , designing and maintaining AI-powered tools and agents, building and managing websites, assisting with prioritization and completion of daily operations, participating in the hiring, training, and supervision of other student employees.
  • Special projects or other duties may be assigned related to specific departmental needs.

Professional Outcomes
Critical Thinking, Communication, Teamwork, Professionalism, Technology and Data
Required Qualifications
Previous skills, training, or experience is required.
Preferred Qualifications
Required skills:• Proficiency working with R
Desired Skills• Strong organizational skills
• Strong oral and written communication skills
• Attention to detail
• Science or math background
• Previous research experience preferred
Posting Detail Information
Job Open Date
06/29/2026
Job Close Date
08/31/2026
Campus Location
Foggy Bottom
Work Type Designation
Hybrid (mixture of in-person and virtual work)
Hiring Manager Name
Jessica Castillo Guerra
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will:
Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required.

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