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Part Time Tier 2 Support Jobs in Silver Spring, MD

Alutiiq

Armed Security Guard

Washington, DC · On-site

$19.75 - $25/hr

Shields Point LLC is seeking Part-Time Armed Security Guards for the U.S. Department of ... Tier 2 Security Clearance. Received a High School diploma, or received a GED, or shows HS ...

GRCDO

Executive & Program Assistant

Randallstown, MD · On-site

$30/hr

Executive & Program Assistant (Part-Time) Location: Randallstown, MD Hours: Up to 20 hours/week ... Tier 1: Phone Interview - Introductory conversation with a recruitment team member Tier 2: In ...

Nwis

Radio Communications Specialist - OPT

Sterling, VA · On-site

$53K - $70K/yr

... support services to meet our customers' most demanding challenges. Our capabilities include cyber ... Ability to test, identify, and resolve most tier 1 and tier 2 equipment and system problems

Nightwing

Radio Communications Specialist - OPT

Sterling, VA · On-site +1

$53K - $70K/yr

... support services to meet our customers' most demanding challenges. Our capabilities include cyber ... Ability to test, identify, and resolve most tier 1 and tier 2 equipment and system problems

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All JobsPart Time Tier 2 Support JobsPart Time Tier 2 Support Jobs in Silver Spring, MD

Part Time Tier 2 Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do part time tier 2 support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for part time tier 2 support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Part Time Tier 2 Support vs Part Time Help Desk Technician?

AspectPart Time Tier 2 SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA A+ typically required
Work EnvironmentTechnical support, troubleshooting complex issuesFrontline customer support, basic troubleshooting
Industry UsageIT support, managed servicesIT help desk, customer service roles

Part Time Tier 2 Support and Part Time Help Desk Technician roles both involve technical support, but Tier 2 Support handles more complex issues requiring advanced troubleshooting skills, while Help Desk Technicians focus on basic customer inquiries and initial problem resolution. The certifications and work environments overlap, but Tier 2 roles typically require more specialized knowledge.

What are the most commonly searched types of Tier 2 Support jobs in Silver Spring, MD? The most popular types of Tier 2 Support jobs in Silver Spring, MD are:
What are popular job titles related to Part Time Tier 2 Support jobs in Silver Spring, MD? For Part Time Tier 2 Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Part Time Tier 2 Support jobs in Silver Spring, MD look for? The top searched job categories for Part Time Tier 2 Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Part Time Tier 2 Support jobs? Cities near Silver Spring, MD with the most Part Time Tier 2 Support job openings:
Part Time Tier 2 Support jobs near you
Infographic showing various Part Time Tier 2 Support job openings in Silver Spring, MD as of June 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.
Tier 2 Operations Support Specialist

Tier 2 Operations Support Specialist

Booz Allen Hamilton, Inc.

Chantilly, VA • On-site

$62K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 2 days ago

Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants

Job description

Job Description
Remote Work:
No
Job Number:
R0238568
Location:
Chantilly,VA,US
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Tier 2 Operations Support Specialist
The Opportunity:
Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development, if you have a passion for making systems better, we need you!
As a site reliability engineer (SRE) on our team, you'll help the Intelligence Community develop more robust systems by building a resilient infrastructure. You'll build in redundancy, implement monitoring tools, and automate wherever possible. You'll reduce toil by scripting routine tasks and automating self-repair. This is your chance to further your skills in cloud infrastructure and technologies while continuing to grow your SRE experience.
Work with us as we help enhance our security posture to protect national security.
Join us. The world can't wait.
You Have:
  • 2+ years of experience in IT operations, system administration, or SRE
  • Experience performing second-level troubleshooting for system, application, or network issues
  • Experience using enterprise monitoring and incident management platforms, such as ServiceNow, JIRA, or EMS
  • Experience with Linux or Windows system administration
  • Experience escalating and coordinating with Tier 3 teams for complex problem resolution
  • Ability to analyze logs, correlate events, and validate system-level issues
  • Ability to work rotating round-the-clock shifts, including nights, weekends, and holidays
  • TS/SCI clearance with a polygraph
  • HS diploma or GED
  • Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date

Nice If You Have:
  • Experience supporting on-call, after-hours, or recall-based operations models
  • Experience with scripting, automation tools, or troubleshooting frameworks
  • Experience analyzing dashboards, mission applications, system metrics, or infrastructure health tools
  • Ability to communicate effectively with technical and non-technical staff
  • Ability to collaborate with cross-functional engineering and mission teams in a high-tempo environment
  • Possession of excellent written and verbal communication skills
  • Associate's degree in IT, Cyber, or Engineering preferred; Bachelor's degree in IT, Cyber, or Engineering a plus
  • Industry cloud foundational AWS Cloud Practitioner, CompTIA Cloud+, or MS Azure Fundamentals Certification
  • Security+ CE, SSCP, CCNA-Security, or GSEC Certification
  • Security+, Network+, or Linux+ Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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