ZipRecruiter

Log In

2

Remote Weekend Help Desk Technician Jobs in Silver Spring, MD

Terrestris LLC

Service Desk Technician II

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...

System One

Help Desk Specialist

Vienna, VA · Remote

$20 - $25/hr

Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · Remote

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ...

next page

Showing results 1-20

All JobsHelp Desk Technician JobsRemote Weekend Help Desk Technician JobsRemote Weekend Help Desk Technician Jobs in Silver Spring, MD

Remote Weekend Help Desk Technician information

See Silver Spring, MD salary details

$13

$23

$35

How much do remote weekend help desk technician jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote weekend help desk technician in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.
What are popular job titles related to Remote Weekend Help Desk Technician jobs in Silver Spring, MD? For Remote Weekend Help Desk Technician jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Weekend Help Desk Technician jobs in Silver Spring, MD look for? The top searched job categories for Remote Weekend Help Desk Technician jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Weekend Help Desk Technician jobs? Cities near Silver Spring, MD with the most Remote Weekend Help Desk Technician job openings:
Remote Weekend Help Desk Technician jobs near you
Infographic showing various Remote Weekend Help Desk Technician job openings in Silver Spring, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Senior Help Desk Technician

Strategic Staffing Solutions

Mclean, VA • Remote

$25/hr

Other

Posted 5 days ago

Job description

Job Description Job Title: Senior Help Desk Technician Location: Remote (Must adhere to Eastern Time Zone work hours) Shift: 3:00 PM to 12:00 AM EST, Saturdays and Sundays required (2 weekdays off) Duration: 3 months + Possibility of extension Pay Rate: $25/HR (W2 Only) Job/Role Description: This role supports the high-availability of our client's production fleet of ATMs by providing technical support to ATM Field Service Technicians. This position will provide technical phone support for service technicians, as well as process control and management to drive first-time resolution and sustainable ATM performance in a 24x7x365 high availability environment. Through established ATM processes, this position will troubleshoot issues and failures related to hardware, software, services, and network.

This position will ensure high quality service delivery through responsiveness to incidents, adherence to service levels, and effective liaison between internal teams, vendor account managers, and other vendor personnel to resolve escalated customer issues. Provide basic troubleshooting and ask probing questions to assist clients and service vendors while on site Act as a liaison between internal team members, Vendor Account Managers, and other vendor personnel to help resolve escalated customer issues Monitor multiple email boxes and ensure accurate and precise responses within Service Level Agreements Handle internal/external reports and status updates Follow up on open escalations to ensure smooth handling and accurate closure Troubleshoot ATM software related issues and understand the current state of ATMs to fully diagnose problems for resolution Provide efficient productivity and superior quality service while working in a fast-paced environment Ability to work multiple systems simultaneously Required Qualifications Associates Degree in a Computer Science or Technology discipline; OR Technical Certification in Microsoft, Cisco, Unix/Linux Technologies, ITIL Foundations, CompTIA; OR equivalent work experience (at least 1 year in similar role) required Must possess good interpersonal skills and able to work well with end users Excellent written and oral communication skills Able to handle confidential matters judiciously Good time management skills and ability to prioritize Must be able to work nights and weekends as needed Ability to understand the current state of ATMs to fully diagnose problems for resolution Ability to troubleshoot ATM software related issues Ability to work multiple systems simultaneously Proven analytical and problem-solving abilities Strong interpersonal, written, and oral communication skills Ability to prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Strong organizational skills Keen attention to detail Strong customer service orientation

Apply