Vienna, VA · Remote
Work Model: Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
New
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Vienna, VA · Remote
Work Model: Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
New
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Quick apply
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Quick apply
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Quick apply
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Quick apply
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Quick apply
Hybrid - onsite and remote Responsibilities * Respond to inbound calls daily to provide technical ... Remain cognizant of adherence to help promote business unit success * Adhere to ETS practices ...
Ashburn, VA · Remote
$61K - $64K/yr
ACE Account Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando ... Qualifications: * 2+ years of IT help desk, technical support, or customer support experience
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Ashburn, VA · Remote
$61K - $64K/yr
ACE Account Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando ... Qualifications: * 2+ years of IT help desk, technical support, or customer support experience
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Catonsville, MD · On-site +1
$18 - $19/hr
We are seeking a customer-focused Tier 1 Service Desk Analyst to join our managed services support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Catonsville, MD · On-site +1
$18 - $19/hr
We are seeking a customer-focused Tier 1 Service Desk Analyst to join our managed services support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Catonsville, MD · On-site +1
$18 - $19/hr
We are seeking a customer-focused Tier 1 Service Desk Analyst to join our managed services support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Catonsville, MD · On-site +1
$18 - $19/hr
We are seeking a customer-focused Tier 1 Service Desk Analyst to join our managed services support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Mclean, VA · On-site +1
$75K - $125K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Mclean, VA · On-site +1
$75K - $125K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...
Alexandria, VA · Remote
$35K - $55K/yr
Description: In this role, the Helpdesk Analyst will act as a liaison between business users ... S. remote annual salary range: $35,000-$55,000/annual For candidates in jurisdictions requiring ...
New
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Alexandria, VA · Remote
$35K - $55K/yr
Description: In this role, the Helpdesk Analyst will act as a liaison between business users ... S. remote annual salary range: $35,000-$55,000/annual For candidates in jurisdictions requiring ...
New
Alexandria, VA · On-site +1
$35K - $55K/yr
Description: In this role, the Helpdesk Analyst will act as a liaison between business users ... S. remote annual salary range: $35,000-$55,000/annual For candidates in jurisdictions requiring ...
New
Alexandria, VA · On-site +1
$35K - $55K/yr
Description: In this role, the Helpdesk Analyst will act as a liaison between business users ... S. remote annual salary range: $35,000-$55,000/annual For candidates in jurisdictions requiring ...
New
Immediate opportunity for experienced smart home technicians to help us provide superior remote ... desk-based remote support architecture.This position requires zero physical deployment, heavy ...
Immediate opportunity for experienced smart home technicians to help us provide superior remote ... desk-based remote support architecture.This position requires zero physical deployment, heavy ...
Immediate opportunity for experienced smart home technicians to help us provide superior remote ... desk-based remote support architecture. This position requires zero physical deployment, heavy ...
Quick apply
Immediate opportunity for experienced smart home technicians to help us provide superior remote ... desk-based remote support architecture. This position requires zero physical deployment, heavy ...
Baltimore, MD · Remote
$25 - $29/hr
One to three years of help desk, desktop support, technical support, or related experience ... Experience with ticketing systems, remote support tools, and service management platforms preferred.
Baltimore, MD · Remote
$25 - $29/hr
One to three years of help desk, desktop support, technical support, or related experience ... Experience with ticketing systems, remote support tools, and service management platforms preferred.
Baltimore, MD · Remote
$25 - $29/hr
One to three years of help desk, desktop support, technical support, or related experience ... Experience with ticketing systems, remote support tools, and service management platforms preferred.
Baltimore, MD · Remote
$25 - $29/hr
One to three years of help desk, desktop support, technical support, or related experience ... Experience with ticketing systems, remote support tools, and service management platforms preferred.
Herndon, VA · On-site +1
$85K - $102K/hr
Remote Contractor resource locations will only be considered from the fifty (50) United States and official U.S. territories. PRIMARY JOB DUTIES Provide Help Desk support to include, but not limited ...
Herndon, VA · On-site +1
$85K - $102K/hr
Remote Contractor resource locations will only be considered from the fifty (50) United States and official U.S. territories. PRIMARY JOB DUTIES Provide Help Desk support to include, but not limited ...
The Senior Federal Travel Help Desk Specialist serves as a subject matter expert (SME) supporting ... This position will begin as fully remote. Candidates must be located within a reasonable commuting ...
The Senior Federal Travel Help Desk Specialist serves as a subject matter expert (SME) supporting ... This position will begin as fully remote. Candidates must be located within a reasonable commuting ...
$13.17 - $15.16
2% of jobs
$15.16 - $17.15
6% of jobs
$17.15 - $19.13
12% of jobs
$19.69 is the 25th percentile. Wages below this are outliers.
$19.13 - $21.12
17% of jobs
The median wage is $22.71 / hr.
$21.12 - $23.11
16% of jobs
$23.11 - $25.10
16% of jobs
$26.09 is the 75th percentile. Wages above this are outliers.
$25.10 - $27.09
12% of jobs
$27.09 - $29.07
7% of jobs
$29.07 - $31.06
6% of jobs
$31.06 - $33.05
3% of jobs
$33.05 - $35.04
2% of jobs
$13
$23
$35
For Remote Weekend Help Desk Technician jobs in Silver Spring, MD, the most frequently searched job titles are:
The top searched job categories for Remote Weekend Help Desk Technician jobs in Silver Spring, MD are:
Cities near Silver Spring, MD with the most Remote Weekend Help Desk Technician job openings:
Contractor
Medical, Dental, Vision, Life, Retirement
Posted 2 days ago
New
Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: Work Model: Hybrid – onsite and remote Hours: 40.0
Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and emails • Leverage resources to resolve technical issues timely • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities • Escalate requests outside of your scope when necessary • Attend weekly staff/mentor meetings • Remain cognizant of adherence to help promote business unit success • Adhere to ETS practices, policies, and procedures • Perform other related duties as assigned or appropriate
Requirements • Knowledge and understanding of the information technology field • Basic skill troubleshooting and resolving technical problems • Exposure to enterprise systems and IT terminology • Exposure to solving routine or standard administrative, operational, or system problems and issues • Effective verbal and written communication skills • Ability to leverage finesse/soft skills when interacting with end users • Basic organizational, planning, and time management skills • Ability to handle multiple tasks simultaneously with a high degree of accuracy • Ability to work independently and in a team environment • Desired - 3+ years of Tier 1 support and capabilities or similar • Desired - Call Center or front-line customer support experience • Desired - Knowledge of client operations, policies, and procedures • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced environment • Desired - Familiar with ticketing software (ServiceNow) would be a plus
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M2 #LI-EL1
Ref: #851-Rockville-S1
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System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Business consulting services and recruiting and staffing services
5,001 - 10,000 Employees
Pittsburgh, PA, US
