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Information Technology Desktop Support Jobs in Silver Spring, MD

USM

Desktop Support

Washington, DC · On-site

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. ...

IMTAS

JR IT Specialist

Washington, DC

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

IMTAS

JR IT Specialist

Washington, DC · On-site

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...

Infojini Inc

Desktop Support

Washington, DC

$23 - $29.25/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications ...

Howard

IT Support Specialist

Washington, DC · On-site

$30/hr

Provide first- and second-level desktop support for hardware, software, and peripherals across ... Monitor and maintain IT infrastructure to ensure high availability, performance, and security.

Leidos

Desktop Support Manager

Bethesda, MD · On-site

$82K - $149K/yr

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving ... ServiceNow or similar IT Service Management (ITSM) platforms * Root cause analysis and incident ...

Cornerstone

Desktop Support Manager

Washington, DC · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop ... Contributes to other IT projects as requested. * Demonstrates solid technical ability to maintain ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Silver Spring, MD

Information Technology Desktop Support information

See Silver Spring, MD salary details

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How much do information technology desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for information technology desktop support in Silver Spring, MD is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Silver Spring, MD? For Information Technology Desktop Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Silver Spring, MD look for? The top searched job categories for Information Technology Desktop Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Information Technology Desktop Support jobs? Cities near Silver Spring, MD with the most Information Technology Desktop Support job openings:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,312 per year, or $25.1 per hour.

Desktop Support

USM

Washington, DC • On-site

Contractor

Re-posted 9 days ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. 

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services. 

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services and e-commerce. 

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Job Title: Desktop Support
Location: Washington DC
Duration: 6 +months
Phone & In-person Interview Required!!

Qualifications

Required Qualifications
Understanding of Windows Operating Systems and Microsoft Office applications
Excellent written, presentation and verbal communication skills.
Ability to coordinate assigned tasks in line with department and company goals and objectives.
With oversight by more senior associates, ability to self-direct, work independently and demonstrate critical thinking capabilities.
Possess strong working knowledge and understanding of Windows, desktop virtualization and desktop hardware.
Strong understanding of desktop security best practices
Strong analytical/problem solving skills
Working knowledge of typical application life cycle development processes
Strong troubleshooting skills
Interpersonal Skills
Excellent customer service skillset.
Excellent written, presentation and verbal communication skills.
Strong analytical/problem solving skills.
Ability to coordinate assigned tasks in line with department and company goals and objectives.

Additional Information

If my requirement matches your resume, then please do reply on my email id taherm(at)usmsystems(dot)com and contact no is 703-349-4237.

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