ZipRecruiter

Log In

1

Information Technology Desktop Support Jobs in Silver Spring, MD

USM

Desktop Support

Washington, DC · On-site

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. ...

IMTAS

JR IT Specialist

Washington, DC · On-site

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

IMTAS

JR IT Specialist

Washington, DC · On-site

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

Job Summary : AA2IT is seeking a Desktop Support Tech to provide deskside and remote support ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

AA2IT

Desktop Support Tech

Mclean, VA · On-site

$20.50 - $26/hr

AA2IT is seeking a Desktop Support Technician to assist with the installation of new laptops. The ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD

$20.75 - $26.25/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in ...

previous pagenext page

Showing results 21-40

All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Silver Spring, MD

Information Technology Desktop Support information

See Silver Spring, MD salary details

$10

$25

$39

How much do information technology desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology desktop support in Silver Spring, MD is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.08 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Silver Spring, MD?

For Information Technology Desktop Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Silver Spring, MD look for?

The top searched job categories for Information Technology Desktop Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Information Technology Desktop Support jobs?

Cities near Silver Spring, MD with the most Information Technology Desktop Support job openings:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,312 per year, or $25.1 per hour.

IT Specialist / System Administrator

ActioNet, Inc.

Silver Spring, MD • On-site

Full-time

Posted 27 days ago

Job description

Description
ActioNet has an opening for an IT Specialist / System Administrator requiring a Public Trust clearance located in Silver Spring, MD,This is a Hybrid position (2-3 days onsite). In this role, you will be responsible for providing IT support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the workplace, on research vessels, and on research aircraft.
Salary: 58,000-129,000
The ideal candidate will be a proactive team player who can work both independently and within a team environment. Possess the ability to work in a challenging environment producing positive results that demonstrates a high degree of attention to quality, detail, correctness and deadlines in a multi-tasking, priority changing environment. Must be able to work with a variety of people and departments and maintain confidentiality. Must be available to work and provide help desk support after normal business hours.
Duties and Responsibilities
  • Provide day to day IT desktop support to the Department of Commerce
  • Perform system updates
  • Manage Windows servers
  • Patch management
  • Manage AD, create, modify, and remove accounts
  • Develop SOPs and Knowledge Articles
  • Perform Ticket and queue management
  • Provide remote support to the Department of Commerce

Basic Qualifications
  • Possess Tier I support monitoring and managing ticket queue
  • Possess Tier 2 user desktop support either remotely or onsite
  • Mid-level experience with both MS Windows workstation and server operating system
  • installation and administration
  • Mid-level experience with Active Directory configuration and administration
  • Mid-level experience building and maintaining Windows workstation and server install
  • images
  • Mid-level experience with Windows installation using Windows Deployment Services
  • Mid-level experience with preparation of and troubleshooting computer hardware and
  • software
  • Experience with the use of Remote tools

Preferred
  • Microsoft Certification
  • HDI Certification
  • Mid-level understanding of networking and networking principals

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
  • We are committed to our customers by driving and sustaining Service Delivery Excellence
  • We are committed to give back to our Community, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the tenth year in a row (2014 - 2023). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What's in It For You?As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?
ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply