ZipRecruiter

Log In

2

Entry Level It Support Jobs in Silver Spring, MD

Allan Myers, Inc

IT Support Technician

Fairfax, VA

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

Enginuity

IT Support Analyst

Columbia, MD

$38K - $77K/yr

  • Medical

  • Dental

  • Vision

ESSENTIAL FUNCTIONS: * IT Support - * Monitor ticketing system to document, assign and resolve end user technical problems. * Follow-up with customers to ensure appropriate resolutions have been ...

Howard University Hospital

IT Support Analyst

Washington, DC

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

Role Summary As an IT Support Analyst at Howard University Hospital, you are the primary technical resource for end users across all hospital locations -- onsite and remote -- resolving issues with ...

The Computer Merchant, Ltd

IT Support Technician

Washington, DC · On-site

$23.75 - $32.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE*: 28-30hr W2 JOB NUMBER: SAIJP00038979 6-12+ Month Contract to Start - Extension(s)/Conversion Potential ...

USHP

Healthcare IT Support Specialist

Greenbelt, MD · On-site

Capitol Cardiology Position Title : IT Support Specialist Location : Greenbelt, MD (in office) Travel Required : As needed to Capitol Cardiology offices within the Greenbelt, MD area Who we are: US ...

New

Howard University Hospital

IT Support Analyst

Washington, DC · On-site

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

Description Role Summary As an IT Support Analyst at Howard University Hospital, you are the primary technical resource for end users across all hospital locations - onsite and remote - resolving ...

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

CWPS

Corporate IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves ...

Lentech Inc

IT Support Specialist

Fort George G Meade, MD · On-site

$54K - $58K/yr

Adhere to standard operating procedures, utilizing ticketing systems for issue tracking and * documentation to ensure efficient and effective IT service management. End-User Support: * Act as a ...

U.S. Navy

IT Support Specialist

Scaggsville, MD

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Baltimore, MD

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wheaton, MD

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Andrews Air Force Base, MD

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

previous page

Showing results 41-60

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Silver Spring, MD

Entry Level It Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level it support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level it support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What are the most commonly searched types of It Support jobs in Silver Spring, MD?

The most popular types of It Support jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level It Support jobs in Silver Spring, MD?

For Entry Level It Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level It Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level It Support jobs?

Cities near Silver Spring, MD with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,977 per year, or $19.2 per hour.

IT Support Technician

Allan Myers, Inc

Fairfax, VA

$55K - $65K/yr

Full-time

Posted 18 days ago

Allan Myers rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Responsibilities

Work in a diverse technical environment that will allow you to grow your technical career.

Key responsibilities include:

  • Provide direct user support over the phone and in person at offices, job sites, and asphalt plant locations.
  • Assist users with resolution of issues and provide guidance on the use of technology. Support issues will range from account and device related issues to clearing of sessions to assistance in troubleshooting and isolating performance issues on devices and networks as well as core applications.
  • Prepare and deploy user and site equipment including computers, phones, tablets, printers & network gear.

The Support Technician will have opportunities to participate in the implementation of projects and process improvement initiatives.

Salary range: $55,000 - $65,000

Qualifications

The ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives. 

Experience and Education Requirements:

  • Associates or Bachelor's degree in Business or Information Technology, Computer Science, Engineering, Finance or related field.
  • Certifications such as CompTIA IT Fundamentals & CompTIA A+ preferred, others such as Project +, Network+, and Cloud+ are a plus
  • 1 - 3 years' related experience
  • Experience with and knowledge of the Construction or Materials Productions industries is a plus.

Required Skills and Knowledge:

  • Must be able to travel overnight or long distances on occasion. 
  • Must possess a willingness to learn and adapt to change. 
  • Ability to work under deadlines and pressure. 
  • Must possess excellent communication (verbal/written) & time management skills. 
  • Must be detail oriented. 

Allan Myers is an equal opportunity employers.

Employment Type: OTHER

What Allan Myers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply