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2Nd Shift It Support Jobs (NOW HIRING)

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

Amarillo, Civic Branch SHIFT: Monday-Friday, with occasional Saturdays and Sundays; assigned hours typically between 7:00 AM and 6:00 PM Some travel required REPORTS TO: IT Support Team Manager About ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...

simons foundation

Manager, IT Support

New York, NY

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Insight Recruitment, LLC

IT Support Manager

Omaha, NE · On-site

$90K - $145K/yr

Are you a people-first IT leader who enjoys building high-performing support teams, improving service delivery and creating an exceptional end-user experience? We're partnering with a well ...

Saxton & Stump LLC

IT Support Analyst

Charleston, SC · On-site

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Saxton & Stump

IT Support Analyst

Charleston, SC

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

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All Jobs2Nd Shift It Support Jobs

2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.
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What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
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2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Specialist

Medical Supply Solutions

Hickory, NC • On-site

Full-time

Re-posted 23 days ago

Job description

About Us
We are a leading distributor for furniture in the Long-term care market. We provide furniture that includes complete dining room, office, living, common area, and bedroom furniture across the Southeast, and parts of the Midwest. Energetic and passionate about providing the best care and service to our clients; we seek qualified candidates who share our vision, values and commitment to superior customer service
Job Summary:
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily.
The job duties for this position include but are not limited to:
• Desktop, Laptop, and Monitor setup, deployment, repair, and troubleshooting
• IT services training for new employees.
• Phone email setup and training for new employees.
• Basic networking skills and the ability to troubleshoot basic networking problems.
• Leading special projects as assigned
• Other duties as assigned
Key Responsibilities:
Allocation and Maintenance of IT Equipment
IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. It is the IT Support Specialist's responsibility to issue this equipment, as well as diagnose and repair any malfunctions.
Diagnose Hardware and Software Issues
The IT Support Technician performs an initial diagnosis on any network or hardware issue, works to fix the issue or formulates a strategy to escalate the issue to a supervisor.
Document and Maintain IT Inventory
Part of maintaining the health of a network involves keeping meticulous records on the age of each machine on the network. The IT Support Technician keep track of these records and perform these maintenance routines.
Review and Resolve IT Helpdesk Requests
This is the customer service portion of the job. The IT Support Technician is the "face" of the helpdesk. If someone from another department needs IT, it is IT Support Technician who answer the call. This duty takes patience and good communication skills.Prioritize and
Leads Special Projects
This role is responsible for leading special projects from inception to realization including all supporting change management activities, training support and follow up, and ongoing maintenance of the project. An example of special project assignment is the deployment and realization of the value of the tablets for all communities.
Escalate Issues as Necessary
Some issues are more pressing than others. It is up to the IT Support Specialist to prioritize issues based on severity and immediacy and ask for help from the supervisor as needed.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
• High school diploma or equivalent, AA - Computer Science Degree.
• At least six months of related experience required.
Physical Requirements (Standard):
• Light work - Ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.
Travel/Hours:
• Able to work full-time.
• Travel to communities; some overnight travel required.
Other Duties:
IT services inventory, Media Setup and troubleshooting in conference rooms.

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