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2Nd Shift It Support Jobs (NOW HIRING)

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

Velocity Flex

IT Support Specialist

Houston, TX · On-site

IT Support Specialist/Help Desk Location: Houston, TX (Onsite) Schedule: Full-Time | Call Center Environment Overview: We are seeking a hands-on IT Help Desk / IT Support Specialist to support a fast ...

Prolim Global

IT Support Specialist

Plano, TX · On-site

Provide first- and second-level support for hardware, software, network, and system issues ... Support implementation of IT security policies and best practices. * Collaborate with security or ...

InstantServe LLC

IT Support Technician

Towson, MD · On-site

$20.50 - $28.25/hr

Job Title: IT Support Technician Location: Baltimore, MD (Onsite) Interview Type: In-Person Job Summary: We are seeking an onsite IT Support Technician to provide hardware, software, and network ...

InstantServe LLC

IT Support Technician

Towson, MD · On-site

$20.50 - $28.25/hr

Job Title: IT Support Technician Location: Baltimore, MD (Onsite) Interview Type: In-Person Job Summary: We are seeking an onsite IT Support Technician to provide hardware, software, and network ...

Purple Drive Technologies

IT Support Technician

Woonsocket, RI · On-site

$20.50 - $28.25/hr

Overview: IT SUPPORT TECHNICIAN POSITION SUMMARY We are seeking a dedicated IT Support Technician ... SHIFT SCHEDULES Option 1: * Tuesday through Saturday (4:00 PM to 12:30 AM EST) * Sunday & Monday:

Lead Bank

IT Support Specialist

Lees Summit, MO · On-site

Second, oversight expertise, automated compliance systems, and bespoke program management to ... The IT Support Specialist will be responsible for providing day-to-day technical support to ...

Airlite Plastics

Manager, IT Support

Omaha, NE · On-site

As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...

Caresoft

IT Support

Boise, ID

$20.50 - $28/hr

Title: IT Support Duration : Long Term Location: Boise, ID(Onsite) Short Description: The Data Migration Field Support Technician performs a variety of duties including, but not limited to, new ...

E-Solutions

IT Support Technician

Irondale, AL · On-site

$18.25 - $25/hr

Job Summary We are seeking an experienced IT Support Technician to provide onsite end-user and general IT support at our Birmingham, AL location. The technician will be responsible for assisting ...

Voyager Technologies Inc

IT Support Specialist

Penrose, CO · On-site

$65K - $85K/yr

IT Support Specialist Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

Collaborate with IT staff TMs, escalates to second level (IT Support Tech II) when necessary. * Use the IT Ticketing system to log calls, document steps taken, next steps, follow-ups, resolutions ...

NorthMark Strategies

IT Support Analyst

Dallas, TX · On-site

Provide 1st and 2nd level end-user support for office devices and technology including Laptops ... Utilize IT asset management for documentation and tracking of end user computing equipment ...

Samprasoft

IT Support Specialist

Auburn Hills, MI · On-site

It Support Specialist The IT Support Specialist sets up, manages and troubleshoots the technology systems that MERSINO uses to maintain computer and software networks. Job duties will also include ...

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2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 2nd Shift IT Support Specialist, and why are they important?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd Shift IT Support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.

What are 2nd Shift IT Support roles?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

More about 2Nd Shift It Support jobs
What cities are hiring for 2Nd Shift It Support jobs? Cities with the most 2Nd Shift It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most 2Nd Shift It Support jobs? States with the most job openings for 2Nd Shift It Support jobs include:
What job categories do people searching 2Nd Shift It Support jobs look for? The top searched job categories for 2Nd Shift It Support jobs are:
2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, 5% Contract, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support Technician

IT Support Technician

Computer Task Group, Inc

Poughkeepsie, NY

$21.25 - $29/hr

Full-time

Posted 14 days ago

Job description

Overview

CTG is seeking a dependable and customer-focused IT Support Technician to provide hands-on and remote technical support for end users in a fast-paced environment. This role is ideal for a technology professional with strong troubleshooting skills, excellent communication abilities, and experience supporting Windows, Linux, and macOS systems.

Location: Poughkeepsie, NY
Duration: Ongoing Contract

Key Responsibilities:

  • Provide first-level and second-level technical support for desktops, laptops, printers, scanners, and peripheral devices
  • Troubleshoot hardware, software, operating system, and network connectivity issues
  • Install, configure, and maintain Windows 10/11, Linux, and macOS systems
  • Perform system upgrades, patch management, and hardware replacements including RAM and SSD upgrades
  • Support networking technologies including TCP/IP, DNS, DHCP, and VPN connectivity
  • Deliver in-person, phone, and remote support while maintaining high customer satisfaction
  • Document incidents, resolutions, and technical procedures within ticketing systems
  • Assist with workstation setups, equipment deployment, and IT inventory management

Required Skills & Qualifications:

  • Strong knowledge of Windows 10/11, Linux, and macOS environments
  • Experience troubleshooting desktop hardware, software, and peripheral devices
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN
  • Excellent analytical, troubleshooting, and problem-solving abilities
  • Strong communication skills with a customer-first mindset
  • Ability to work independently and collaboratively within a team environment

Experience:

  • 1–3 years of experience in helpdesk, desktop support, or IT support roles preferred

Education:

  • Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience

Physical Requirements:

  • Ability to lift and move equipment weighing up to 30–50 lbs.
  • Ability to sit, stand, and walk for extended periods

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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