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Apprentice It Support Jobs in Connecticut (NOW HIRING)

Priceline

IT Support Specialist

Norwalk, CT · Hybrid

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Posted today

Managed Staffing

IT Support Technician

Torrington, CT · On-site

$22 - $23/hr

JOB TITLE: IT Support Technician - Printer & Device Support (Hospital Onsite) LOCATION: Torrington, CT TYPE: Temp-to-Hire | ONSITE SCHEDULE: Mon-Fri, 8:00 AM-4:30 PM Overview Seeking an IT Support ...

Gathr Outdoors

IT Support Technician

Higganum, CT · On-site

$27 - $30/hr

IT Support Technician ILocation: Higganum, CT / Onsite Reports To: IT Systems ManagerBrand/Segment: Gathr Outdoors ABOUT THE COMPANYGathr Outdoors, a portfolio company of Centre Partners, is a ...

Novus Insight, Inc.

Be Seen First

IT Support Specialist

Hartford, CT · On-site

$58K - $65K/yr

... · Apprenticeship program - we grow our own! Essential Functions and Responsibilities: · Provides support to employees and customers in resolving complex or escalated technology issues · ...

New

CFS

IT Support Specialist (on-site)

New Haven, CT · On-site

$60K - $75K/yr

IT Support / Field Technician Expected salary: $60,000-$75,000 Why Take the role of IT Support/Field Technician? * Join a stable, growing company with diverse operations and a uniquely varied IT ...

CFS

Regional IT Support Specialist

Enfield, CT · On-site

Regional IT Support Specialist Southern Connecticut Territory (New Haven - Stamford) $55,000 - $65,000 + Overtime + Mileage Reimbursement Looking for More Than a Help Desk Job? A growing, multi-site ...

U.S. Navy

IT Support Specialist

Tokeneke, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Noank, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Plantsville, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Weston, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Connecticut

Apprentice It Support information

See Connecticut salary details

$10

$18

$26

How much do apprentice it support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for apprentice it support in Connecticut is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.14 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Connecticut?

The most popular types of It Support jobs in Connecticut are:

What are popular job titles related to Apprentice It Support jobs in Connecticut?

For Apprentice It Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Connecticut look for?

The top searched job categories for Apprentice It Support jobs in Connecticut are:

What cities in Connecticut are hiring for Apprentice It Support jobs?

Cities in Connecticut with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,306 per year, or $18.4 per hour.

IT Support Specialist

American IT Solutions Inc

Hamden, CT • Hybrid

$80K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

IT Support Specialist

Managed Services & Business Development

Hybrid Office & Field | 3?5 Years of Experience | Client-Facing Role

Position Summary

American IT Solutions is seeking an experienced IT Support Specialist to join our Managed Services team. This hybrid office-and-field position combines hands-on technical support, client relationship management, and business-development support.

The successful candidate will provide onsite and remote IT services to existing clients while helping identify and develop new business opportunities. This position is well suited for an IT professional who enjoys solving technical problems, working directly with clients, and contributing to company growth.

Base salary range

$25-$29

Annual technical-performance bonus

Up to $3,000

Business-development commissions

Uncapped

Expected total compensation

$66,000?$78,000

High-performer potential

$80,000+

Candidate-friendly benefits

  • Mileage reimbursement or company vehicle
  • Company cellphone and laptop
  • Health insurance contribution
  • 401(k) match of 3% regardless of contribution
  • 10 Days PTO plus paid holidays
  • Certification and training reimbursement
  • Comp time or additional pay for substantial after-hours work

Key Responsibilities

Managed IT Services and Technical Support

  • Provide onsite and remote technical support for managed-services clients.
  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.
  • Install, configure, maintain, and support desktops, laptops, printers, mobile devices, networking equipment, and related technologies.
  • Support Microsoft Windows, Microsoft 365, Active Directory, email, user accounts, permissions, and cloud-based applications.
  • Assist with the administration and monitoring of servers, networks, backups, endpoint protection, patching, and cybersecurity solutions.
  • Monitor client environments and proactively identify technical risks, performance issues, and service needs.
  • Assist with new-client onboarding, technology assessments, equipment deployments, and managed-services implementations.
  • Perform workstation installations, system upgrades, equipment replacements, and basic technology migrations.
  • Escalate complex technical issues to senior team members, vendors, or third-party providers when necessary.
  • Maintain accurate service tickets, technical documentation, asset records, and client information.
  • Follow established service procedures, security requirements, and client-specific standards.
  • Recommend practical technology improvements that strengthen security, reliability, productivity, and operational efficiency.
  • Communicate clearly and professionally with technical and nontechnical client contacts.
  • Participate in scheduled after-hours support or project work when required.

Client Development and Sales Support

  • Identify potential service opportunities while supporting existing and prospective clients.
  • Build positive relationships with client contacts and recognize technology needs that American IT Solutions may be able to address.
  • Prospect for potential managed-services clients through phone calls, email outreach, professional networking, referrals, and community involvement.
  • Attend networking functions, industry events, trade shows, and business-development meetings.
  • Participate in discovery meetings to help evaluate prospective clients? technology environments, business objectives, operational challenges, and service requirements.
  • Assist with technical assessments, solution recommendations, presentations, proposals, scopes of work, and cost estimates.
  • Explain technical solutions and service recommendations in clear business terms.
  • Help promote American IT Solutions? managed IT, cybersecurity, backup, cloud communications, infrastructure, hardware, and technical support services.
  • Document prospects, opportunities, follow-up activities, and sales progress.
  • Assist with transitioning newly acquired clients from the sales

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