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Systems Support Engineer Jobs in Chicago, IL (NOW HIRING)

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Troubleshoot and maintain conference room, video conferencing, and audiovisual systems. * Support ...

The Trade Desk

Systems Operations Engineer

Chicago, IL · On-site

By making it more transparent, effective, and responsible, we help support trusted journalism ... Act as a technical expert and advisor to more junior Systems Operations Engineers * At an escalated ...

Carefeed

Support Engineer

Chicago, IL · Remote

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

Cooley

Product Support Engineer

Chicago, IL · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Cintrifuse

Support Engineer

Chicago, IL · On-site

$65 - $95/hr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

Analyze application logs, JavaScript console outputs, system diagnostics, and troubleshooting data ... Support Engineering, Customer Support Engineering, or a similar role supporting SaaS platforms.

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

Analyze application logs, JavaScript console outputs, system diagnostics, and troubleshooting data ... Support Engineering, Customer Support Engineering, or a similar role supporting SaaS platforms.

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$90 - $140/hr

Analyze application logs, JavaScript console outputs, system diagnostics, and troubleshooting data ... Support Engineering, Customer Support Engineering, or a similar role supporting SaaS platforms.

Itron, Inc

Technical Support Engineer

Chicago, IL

Analyze application logs, JavaScript console outputs, system diagnostics, and troubleshooting data ... Support Engineering, Customer Support Engineering, or a similar role supporting SaaS platforms.

3M HEALTHCARE

Product Support Engineer

Schaumburg, IL · On-site

$64 - $84/hr

Impact In This Role The Product Support Engineer provides technical expertise and supports ... Monitor and respond to technical inquiries via Misumi's system platform, delivering timely and ...

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All JobsSystems Support Engineer JobsSystems Support Engineer Jobs in Chicago, IL

Systems Support Engineer information

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$19

$44

$78

How much do systems support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for systems support engineer in Chicago, IL is $44.19, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $50.00 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Chicago, IL?

The most popular types of Systems Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Systems Support Engineer jobs in Chicago, IL?

For Systems Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Systems Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Systems Support Engineer jobs in Chicago, IL are:

Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,905 per year, or $44.2 per hour.

Trading Systems Support Engineer

1872 Consulting

Chicago, IL • Hybrid

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Trading Systems Engineer – Chicago Hybrid4 days in Office – Mon-ThursRole Summary: This role is an advanced support application engineer that sits within the Investment Technology team working on our company's most critical investment tools. Our mission is to empower our investment professionals to achieve greater success by leveraging Technology & Data to enhance decision-making.

This position will require strong troubleshooting skills with a focus on quality, communication & quick turnaround on deliverables. The role requires working with various teams to triage, analyze potential solutions, and develop them to meet business operational objectives.

We seek creative engineers with strong analytical skills and broad exposure to software development with the drive to solve business and technology problems. Intellectual curiosity with a keen interest in investing & asset management are essential for a rewarding career and long-term success at the firm.

Responsibilities:

Provide support for Trading, Order Management & Trading Services teams on vended platforms & proprietary integrations by triaging & solving issues and work with vendor support, as needed, during prime business hours and help with escalations, outside normal business hours, only when necessary.

Triage, analyze, document solutions, and contribute to code to remediate incidents.

Manage & execute on requests for enhancements to software, configurations, workflows & systems in the Trading and Order Management domains.

Review, manage, and communicate progress with stakeholders, teammates, and management.

Collaborate with team to improve our standards in architecture & DevOps and over time, develop additional business, technical & platform skills in the Front Office domain.

Requirements:

3+ years experience in technical support within financial services applications and systemsExperience and Domain Knowledge of financial trading markets – experience supporting trading platforms used in Order Management, Trading and Portfolio OperationsAdvanced troubleshooting, technical and business problem solving, and experience working with escalated support with external third party vendorsProven ability to effectively work with business users and technology teamsNice to Have's: Development experience with C# and SQLExperience with Charles River Investment Management System and Execution Management systemsExperience with Middle Office operational platforms and the post-trade lifecycle

1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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