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Manager Systems Support Engineer Jobs in Chicago, IL

CONAGRA

Systems Engineer - Executive Support

Chicago, IL · On-site

$73K - $109K/yr

Reporting to an Information Technology Manager, you will provide white-glove technology support to ... Monitor and maintain system performance, security, and data integrity for executive users. * Train ...

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Manage the full lifecycle of endpoint devices, including deployment, configuration, maintenance ... Troubleshoot and maintain conference room, video conferencing, and audiovisual systems. * Support ...

Talent Solutions

IT Support Engineer

Chicago, IL · On-site

The Systems Support Engineer is a front-line technical role and the first point of contact for clients seeking technical assistance. The role troubleshoots and resolves support issues across managed ...

Helenoftroy

Manager, Systems Architecture

Chicago, IL · On-site +1

Manager, Systems Architecture Department: IT What you will be doing: As Manager, Systems ... Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Cooley

Product Support Engineer

Chicago, IL · On-site

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Zuma

Support Engineer

Mundelein, IL · Remote

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ... Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and ...

Carefeed

Support Engineer

Chicago, IL · Remote

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

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Manager Systems Support Engineer information

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$19

$44

$78

How much do manager systems support engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for manager systems support engineer in Chicago, IL is $44.19, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $50.00 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Chicago, IL?

For Manager Systems Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Manager Systems Support Engineer jobs in Chicago, IL are:

Manager Systems Support Engineer jobs near you

Trading Systems Support Engineer

1872 Consulting

Chicago, IL • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Trading Systems Engineer – Chicago Hybrid4 days in Office – Mon-ThursRole Summary:This role is an advanced support application engineer that sits within the Investment Technology team working on our company's most critical investment tools. Our mission is to empower our investment professionals to achieve greater success by leveraging Technology & Data to enhance decision-making.This position will require strong troubleshooting skills with a focus on quality, communication & quick turnaround on deliverables. The role requires working with various teams to triage, analyze potential solutions, and develop them to meet business operational objectives.We seek creative engineers with strong analytical skills and broad exposure to software development with the drive to solve business and technology problems. Intellectual curiosity with a keen interest in investing & asset management are essential for a rewarding career and long-term success at the firm.Responsibilities:Provide support for Trading, Order Management & Trading Services teams on vended platforms & proprietary integrations by triaging & solving issues and work with vendor support, as needed, during prime business hours and help with escalations, outside normal business hours, only when necessary.Triage, analyze, document solutions, and contribute to code to remediate incidents.Manage & execute on requests for enhancements to software, configurations, workflows & systems in the Trading and Order Management domains.Review, manage, and communicate progress with stakeholders, teammates, and management.Collaborate with team to improve our standards in architecture & DevOps and over time, develop additional business, technical & platform skills in the Front Office domain.Requirements:3+ years experience in technical support within financial services applications and systemsExperience and Domain Knowledge of financial trading markets – experience supporting trading platforms used in Order Management, Trading and Portfolio OperationsAdvanced troubleshooting, technical and business problem solving, and experience working with escalated support with external third party vendorsProven ability to effectively work with business users and technology teamsNice to Have's:Development experience with C# and SQLExperience with Charles River Investment Management System and Execution Management systemsExperience with Middle Office operational platforms and the post-trade lifecycle

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About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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