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It Field Engineer Jobs in Chicago, IL (NOW HIRING)

POSRG is seeking a Project Coordinator for their IT Field Service department. This role is responsible for planning, organizing, and overseeing the scheduling and deployment of IT field technicians ...

PROJECT COORDINATOR IT Field Service Department: POSRG Service Type: Full-Time Exempt POSITION SUMMARY The Project Coordinator - is responsible for planning, organizing, and overseeing the scheduling ...

As an IT Field Team Lead, you will be leading small teams of field technicians and coordinating resources for client onboardings nationwide. In addition to this, you will be tackling complex ...

As an IT Field Team Lead, you will be leading small teams of field technicians and coordinating resources for client onboardings nationwide. In addition to this, you will be tackling complex ...

Field Engineer

Northbrook, IL · On-site +1

$80K - $85K/yr

... Industrial Technology, Manufacturing Technology, or Physics. Generally no directly related ... Provide general information on policies and procedures for the varied UL services along with ...

... information provided by customers • Support customers through deployment, migration, and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Field Engineer - Chicagoland Why Join CMT? Crawford, Murphy & Tilly (CMT) is a nationally ... Preparing documents and maintaining files of project-related information including correspondence ...

Field Engineer - Chicagoland Why Join CMT? Crawford, Murphy & Tilly (CMT) is a nationally ... Preparing documents and maintaining files of project-related information including correspondence ...

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It Field Engineer information

See Chicago, IL salary details

$16

$35

$55

How much do it field engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for it field engineer in Chicago, IL is $35.12, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $42.12 per hour, depending on experience, location, and employer.

What is an IT field engineer?

IT Field Engineers are technical professionals who install, maintain, and troubleshoot computer systems, networks, and related equipment at client locations. They often work on-site to resolve hardware and software issues, perform upgrades, and ensure that technology functions smoothly for businesses. Their role requires a mix of technical expertise, problem-solving skills, and the ability to work independently or as part of a team. IT Field Engineers frequently travel to different sites, making flexibility and strong communication skills important for success in this job.

What are some common challenges IT field engineers face when working on-site at client locations?

IT Field Engineers often encounter challenges such as troubleshooting unfamiliar systems, adapting to diverse client environments, and managing tight schedules with multiple service calls in a day. They must quickly diagnose issues, communicate clearly with clients who may have varying levels of technical knowledge, and sometimes work outside regular business hours to minimize client downtime. Flexibility, strong problem-solving skills, and the ability to remain calm under pressure are essential for success in this dynamic role.

What are the key skills and qualifications needed to thrive as an IT field engineer, and why are they important?

To thrive as an IT Field Engineer, you need strong technical knowledge of computer networks, hardware troubleshooting, and system installation, usually supported by a degree in IT or related certifications like CompTIA A+ or Cisco CCNA. Familiarity with diagnostic tools, remote management software, and ticketing systems is often required. Excellent problem-solving skills, effective communication, and the ability to work independently are standout soft skills in this role. These competencies are vital to ensure timely resolution of technical issues, minimize downtime, and provide outstanding customer support in diverse environments.

What is the difference between It Field Engineer vs Network Technician?

AspectIT Field EngineerNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, enterprise sitesOn-site network setups, troubleshooting, maintenance
Employer & IndustryIT service providers, telecom, enterprise companiesTelecom, IT support firms, corporate networks

IT Field Engineers and Network Technicians share similar certifications and often work in on-site environments. However, IT Field Engineers typically handle broader tasks including hardware, software, and network issues across various locations, while Network Technicians focus specifically on network setup, troubleshooting, and maintenance. Both roles are essential in maintaining IT infrastructure, but their scope and responsibilities differ slightly.

How much does an IT Field Engineer make?

An IT Field Engineer's average salary in the United States ranges from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher wages, often supplemented with overtime and on-call pay.

Is an IT Field Engineer a hard job?

An IT Field Engineer job can be challenging as it involves troubleshooting hardware and software issues on-site, often requiring technical skills, problem-solving abilities, and adaptability to different environments. The role may also include physical tasks, working outside regular hours, and maintaining certifications to stay current with technology. Overall, it demands a combination of technical knowledge and practical skills, which can be demanding but manageable with proper training and experience.

Which IT field engineer is the highest paid?

Senior IT field engineers with specialized skills in network infrastructure, cybersecurity, or cloud technologies tend to be the highest paid in the field. Experience, certifications like Cisco CCIE or CompTIA Security+, and working in high-demand industries can significantly increase earning potential.

What job categories do people searching It Field Engineer jobs in Chicago, IL look for?

The top searched job categories for It Field Engineer jobs in Chicago, IL are:

Infographic showing various It Field Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 17% As Needed, and 83% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $73,049 per year, or $35.1 per hour.

IT Field Service Engineer

Westmont, IL • Hybrid


Crash Champions
Motor Vehicle and Motor Vehicle Parts Wholesalers • 51 - 200 employees

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

172nd of 372 rated vehicle maintenance

People enjoy working here

Recommended by students

Recommended by parents


Full-time

Re-posted 19 days ago


Job description

Champions Do More

Position Overview: We are seeking a skilled and dedicated IT Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our teammates. As an IT Field Service Engineer, you will play a pivotal role in ensuring the smooth operation of our IT systems and infrastructure.

Responsibilities

  1. On-Site Technical Support:
  2. Install, configure, and upgrade hardware and software components, including servers, workstations, printers, and networking equipment.
  3. Respond to service requests promptly and professionally, either remotely or by visiting client sites.
  4. Diagnose and resolve hardware, software, and network issues in a timely manner.
  5. Troubleshooting and Issue Resolution:
  6. Analyze technical problems and implement effective solutions, collaborating with teammates and team members as needed.
  7. Utilize diagnostic tools and techniques to identify and rectify complex IT issues.
  8. Document troubleshooting steps and solutions for future reference.
  9. Preventive Maintenance:
  10. Perform routine maintenance tasks such as system updates, patches, and security audits.
  11. Conduct system health checks to proactively identify and address potential problems.
  12. Implement best practices to ensure the stability and reliability of client systems.
  13. Client Communication:
  14. Communicate with teammates in a clear and professional manner to understand their IT needs and concerns.
  15. Provide guidance and advice on IT best practices, upgrades, and technology trends.
  16. Keep teammates informed about the progress of ongoing technical support tasks.
  17. Documentation and Reporting:
  18. Maintain accurate records of service activities, including configurations, repairs, and installations.
  19. Generate detailed reports outlining work performed, resolutions provided, and any follow-up actions required.
  20. Collaboration:
  21. Collaborate with other IT professionals, including help desk technicians, network administrators, and project managers, to deliver comprehensive solutions.
  22. Share knowledge and contribute to the continuous improvement of the team's technical expertise.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
  • Proven experience as an IT Field Service Engineer or in a similar technical support role.
  • Solid understanding of hardware, software, and networking technologies.
  • Proficiency in troubleshooting a wide range of IT issues, including hardware, software, and network problems.
  • Familiarity with various operating systems Windows, macOS, and software applications.
  • Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical teammates.
  • Excellent problem-solving skills and a customer-centric approach to service delivery.
  • Valid driver's license and willingness to travel to sites as required.
  • Relevant certifications e.g., CompTIA A+, Microsoft Certified IT Professional, Cisco CCNA are a plus.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Exposure to a diverse range of IT environments and challenges.
  • Collaborative and supportive work culture.
  • Engaging projects and the chance to work with cutting-edge technologies.

Join our team of dedicated IT professionals and make a significant impact on our teammates' IT infrastructure. If you're passionate about delivering exceptional technical support and enjoy working in a dynamic field environment, we encourage you to apply.

Submit a Referral (https://corporate-crashchampions.icims.com/jobs/3146/it-field-service-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)

Job Post Information* : Posted Date 4 days ago (12/21/2023 10:12 PM)

Job ID 2023-3146

\# of Openings _1_

Category Information Technology

Days Per Week _5_


Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999


What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

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