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Systems Support Engineer Jobs in Chicago, IL (NOW HIRING)

Culligan

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

iManage

Technical Support Engineer

Chicago, IL · On-site

Effectively collaborating with customer engineers and system integrators to support complex system deployment projects * Maintaining a deep technical knowledge of Microsoft Windows Servers ...

Hy-Tek

Automation Support Engineer

Glenview, IL · On-site

The Automation Support Engineer maximizes customer satisfaction by performing field service ... system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc). • Provide ...

Hy-Tek

Automation Support Engineer

Glenview, IL · On-site

The Automation Support Engineer maximizes customer satisfaction by performing field service ... system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc). • Provide ...

Judge Group, Inc.

Product Support Engineer

Chicago, IL · On-site

$30 - $45/hr

I was just trying to reach you for an opportunity we have for Product Support Engineer - Chicago ... Engage Help direct systems projects, including project planning, management status reporting ...

New

Broadcom

Support Engineer - Mainframe

Lisle, IL · On-site

Continually expands knowledge of Broadcom Support best practices, procedures and systems. * Lead ... Share knowledge with other engineers and customers by following KCS methodology and process. Enable ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on 732 979 2323 to discuss rate PRIMARY PURPOSE OF POSITION: To be ...

Linde

Technical Support Engineer

Burr Ridge, IL · On-site

$90K - $132K/yr

Technical Support Engineer Tonawanda, NY, or Burr Ridge, IL, United States req31094 What you will ... Furthermore, utilize EAM systems to identify critical spares, optimize maintenance strategies, and ...

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All JobsSystems Support Engineer JobsSystems Support Engineer Jobs in Chicago, IL

Systems Support Engineer information

See Chicago, IL salary details

$19

$44

$78

How much do systems support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for systems support engineer in Chicago, IL is $44.19, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $50.00 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Chicago, IL? The most popular types of Systems Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Systems Support Engineer jobs in Chicago, IL? For Systems Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Systems Support Engineer jobs in Chicago, IL look for? The top searched job categories for Systems Support Engineer jobs in Chicago, IL are:
Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,905 per year, or $44.2 per hour.

Contract IT Support Engineer

Simplex

Hoffman Estates, IL

$40 - $45/hr

Full-time

Posted 29 days ago

Job description

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B.

This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments.

While experience with Lab Information Systems SW experience (Specifically Orchard / Clinisys software and associated Lab Equipment) would be an immediate "knock-in" for us, it is not required. What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates team.

You’ll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you’ll be the local face of IT—proactive, calm under pressure, and committed to operational excellence.

They a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.

What You’ll Do

  • Administer and support Google Workspace, Zoom, Slack, Orchard Software and other core SaaS tools, including user provisioning and access management.
  • Deliver in-person support at our Hoffman Estates office, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Provide executive-level support, ensuring devices, meetings, travel tech, and day-to-day systems are reliable, secure, and responsive.
  • Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email—prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We’re Looking For

  • 2-3 years of experience in IT systems support, preferably in a SaaS or fast-paced hybrid environment.
  • Experience with Orchard Lab Information Systems Software and Associated Lab Equipment is preferred but not required.
  • Strong knowledge of macOS and Apple hardware troubleshooting.
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Familiarity with Jamf or other Apple device management tools.
  • Impeccable customer service and communication skills—especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).