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Systems Support Engineer Jobs in Chicago, IL (NOW HIRING)

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... System Administration: Maintain foundation data, manage access rights/security administration, and ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... System Administration: Maintain foundation data, manage access rights/security administration, and ...

TekWissen LLC

Java Support Engineer

Chicago, IL · On-site

Title: Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type ... Lead troubleshooting, analysis, and resolution of unexpected system behaviors impacting service ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... System Administration: Maintain foundation data, manage access rights/security administration, and ...

Virtusa

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... system performance issues escalated by Tier 1 and Tier 2 teams Lead highpriority P1P2 critical ...

Culligan NA

Be Seen First

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Culligan NA

Be Seen First

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Culligan NA

Be Seen First

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

Virtusa

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... system performance issues escalated by Tier 1 and Tier 2 teams Lead highpriority P1P2 critical ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools ... What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ...

Culligan

Sales Support Engineer

Libertyville, IL · On-site

$115K/yr

... systems. * Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs ... Support proposal development through cost estimating, value engineering, technical writeups, RFIs ...

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Showing results 21-40

All JobsSystems Support Engineer JobsSystems Support Engineer Jobs in Chicago, IL

Systems Support Engineer information

See Chicago, IL salary details

$19

$44

$78

How much do systems support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for systems support engineer in Chicago, IL is $44.19, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $50.00 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Chicago, IL? The most popular types of Systems Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Systems Support Engineer jobs in Chicago, IL? For Systems Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Systems Support Engineer jobs in Chicago, IL look for? The top searched job categories for Systems Support Engineer jobs in Chicago, IL are:
Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,905 per year, or $44.2 per hour.

Desktop Support Engineer - L3

Forhyre

Downers Grove, IL

Full-time

Re-posted 11 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude