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Remote It Support Jobs in Decatur, IL (NOW HIRING)

ADM

Labor Relations Manager - Remote

Decatur, IL · Remote

In addition, the role is accountable for supporting local leadership in the administration of ... Respond to union information requests.Advise business leadership on risk, compliance obligations ...

InsuraTec

Virtual Telesales Manager

Decatur, IL · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

Refinere

Account Executive (Remote)

Texas, IL · Remote

... ) Tech-savvy with a problem solvers mentality Comfortable owning the full sales process from ... support them in meeting and exceeding their goals. Attend conferences and other events to share ...

US Department of Commerce

Meteorologist

Lincoln, IL · On-site +1

$40.74K/yr

Please refer to the Qualifications section for additional information. Qualifications: This ... If your resume is incomplete or does not support the responses you provided in your online ...

Refinere

Sales Development Representative

Texas, IL · On-site +1

Support specific marketing programs, lead generation campaigns, and targeted sales activities ... Ability to capture detailed information into the CRM (HubSpot) * Ability to learn quickly and adapt ...

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Remote It Support information

See Decatur, IL salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote it support in Decatur, IL is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are popular job titles related to Remote It Support jobs in Decatur, IL? For Remote It Support jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Decatur, IL look for? The top searched job categories for Remote It Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Remote It Support jobs? Cities near Decatur, IL with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Decatur, IL as of May 2026, with employment types broken down into 58% Full Time, 26% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,577 per year, or $24.3 per hour.
Sr. IT ERP Functional Analyst (Remote Eligible)

Sr. IT ERP Functional Analyst (Remote Eligible)

Menasha Corporation

Decatur, IL • On-site, Remote

Full-time

Posted 27 days ago

Job description

Menasha Corporation Employees, please log-in to your Workday account to apply for positions.

ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

A detail oriented SeniorIT ERP FunctionalAnalyst to join our SAP center of excellence. The ideal candidate will beresponsibleanalyzing and evaluating user requests to ensure SAP solutions align with organizational strategic goals.
Onsite work in Neenah, WI is preferred. Remote candidates in EST, CST or MST time zones will also be considered.

Essential Job Functions

The following duties are normal for this position. The incumbentmay perform some orallofthese duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

  • Lead the planning and implementation of small to mid-size projects andfacilitaterequirementsgathering, definition of project scope, goals, and deliverables.

  • Provide support and end-user training forSAP,and related applications.

  • Identifyand mitigate project risks and obstacles.

  • Implement and manage project changes and interventions to achieve project requirements.

  • Translate business requirements into SAP system requirements, functional specifications,designand protypes. This includes "As Is" and "To Be" documentation.

  • Provide projectpost implementationsupport.

  • Define business process improvements and specifications for system enhancements.

  • Analyze business, system, and IT processes and recommend improvements.

  • Ensure that technical and system design solutions meet business requirements, unittestingand coordination of testing with end users.

  • Ability to understand issues, problems, andopportunities;and be able to prioritize work to meet business needs.

  • Configure Sales and Distribution areas of SAP to satisfy business requirements.

  • Maintain and further develop variant configuration models including characteristics, classes, bill of materials (BOMs), and routings.

  • Stay up to date on latest trends and innovations in SAP.

Education And Experience

  • Bachelor's Degree in an IT related field of study

  • Minimum of 5 years of experience in both SAP ECC 6 and S4 Hana

  • SAP certification in sales and distribution a plus

Knowledge, Skills, & Abilities

  • Proficiencyin SAP Sales and Distribution (SD) with 5-6 years' experience, including multiple lifecycle SAP implementation experience.

  • Proficiencyin SAP variant configuration with experience in developing andsupportmulti-levelbillof materials.

  • Experience insupporting inbound/outbound SAP EDI IDOCs.

  • Experience in SAP configuration in the Sales &Distribution areof SAP. This includes experience in ATP, pricing, item category determination, output determination, and billing.

  • Experience in both Make-To-Order and Make-To-Stock sales processes in SAP.

  • Experience in internal, multi-plant supply chain to service customer demand needs

  • Strong hands-on experience in SAP implementation with a focus on system process design and configuration.

  • Ability to analyze "As Is" and "To Be" business processes and complete fit/gap analysis for business requirements.

  • Ability to collaborate with business counterparts and help guide business decisions on system and process changes.

  • Strong interpersonal skills. Ability to develop relationships and interact effectively with all levels of an organization. Ability to seeother'sopinions, see others as partners, and treat others with respect. Build and cultivatetrust through followingthrough withcommitments.

  • Excellent analytical and problem-solving skills.

  • Ability to thrive in a dynamic, fast paced, team environment.

  • Ability to handle multiple concurrent tasks.

  • Excellent written and oral communication skills. Ability to clearly communicate and sellobjectives,ideasand plans.

Physical RequirementsAndWork Environment

  • Primarily works in an office environment.

  • Occasional travelrequired(20%)

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.


Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.


Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.


The possibilities are endless. The power is yours!


Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

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