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Mobile Comcast It Support Jobs in Decatur, IL (NOW HIRING)

U.S. Navy

IT Professional

Blue Mound, IL

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

US Navy

Information Technology Professional

Argenta, IL · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

US Navy

Information Technology Professional

Macon, IL · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

US Navy

Information Technology Professional

Lincoln, IL · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsMobile Comcast It Support JobsMobile Comcast It Support Jobs in Decatur, IL

Mobile Comcast It Support information

See Decatur, IL salary details

$11

$18

$25

How much do mobile comcast it support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for mobile comcast it support in Decatur, IL is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.
What are popular job titles related to Mobile Comcast It Support jobs in Decatur, IL? For Mobile Comcast It Support jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Decatur, IL look for? The top searched job categories for Mobile Comcast It Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Mobile Comcast It Support jobs? Cities near Decatur, IL with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you
Infographic showing various Mobile Comcast It Support job openings in Decatur, IL as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,510 per year, or $18 per hour.
Information Technology Support

Information Technology Support

Heritage Behavioral Health Center

Clinton, IL • On-site

$24 - $31.25/hr

Full-time

Posted 13 days ago

Job description

Information Technology SpecialistHeritage Behavioral Health Center – Clinton, IL

Full-Time | Technical Support Role | On-Site

About Heritage Behavioral Health Center

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care—including those who maintain and support our technology systems.

We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others.

Position Overview: Information Technology Specialist

Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs.

This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization.

Core Responsibilities

Salary Range $24.00 – $31.25

Core Responsibilities

Technical Support

  • Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies.
  • Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner.
  • Document all reported problems, steps taken, troubleshooting results, and final resolutions.

Software & Hardware Maintenance

  • Install software, updates, and patches on agency computers.
  • Maintain accurate documentation of software licensing, installations, and troubleshooting activities.
  • Arrange vendor maintenance or escalation as needed.
  • Support data security and compliance (HIPAA, 42 CFR Part 2)
  • Maintain clear documentation and coordinate with IT vendors

Training & User Support

  • Train new staff on technology systems, software applications, and network access.
  • Assist with new system implementations and upgrades.

Knowledge, Skills & Abilities

  • Strong oral and written communication skills
  • Detail-oriented with excellent project and time management abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Customer-focused, patient, and able to translate technical concepts clearly
  • Self-motivated and able to work independently or within a team

Education & Experience

  • High school diploma or equivalent (required)
  • 2+ years of IT support experience (healthcare preferred) or
    3+ years of clinical experience with strong technical skills
  • Experience working with various software applications preferred
  • Experience with Microsoft Office products, Microsoft Entra ID, and Microsoft Intune
  • Hands-on experience with help desk functions, troubleshooting, or user support is desirable
  • Certifications (CompTIA A+, Network+, M365, CHTS) a plus
  • Valid driver’s license, reliable transportation, and proof of automobile insurance required


Why Join Heritage?
  • Collaborative, team-oriented environment
  • Opportunities for professional growth and learning
  • Chance to support mission-driven work that impacts your community