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Mobile Comcast It Support Jobs in Cook County, IL

FourKites

IT Support Analyst

Chicago, IL · On-site

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Mobile Device & Application Management * Administer Jamf MDM platform for Apple device fleet ...

FourKites, Inc.

IT Support Analyst

Chicago, IL · On-site

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Mobile Device & Application Management * Administer Jamf MDM platform for Apple device fleet ...

FourKites

IT Support Analyst

Chicago, IL · On-site

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Mobile Device & Application Management * Administer Jamf MDM platform for Apple device fleet ...

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

AlignLayerNine

IT Support Specialist

North Chicago, IL · On-site

Required : • 1+ years of IT support experience, IT-related coursework, or a relevant certification (A+, Google IT Support, etc.) • Basic comfort with Chromebooks, Windows, MacOS, and mobile ...

New

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first ... of mobile devices as a device for the production and consumption of attorney work products ...

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination ... troubleshoot mobile devices. Qualifications: - 3+ years of technical support experience in a ...

TEKsystems

IT Support

Naperville, IL

$20 - $22/hr

... Mobile phone management and configuration; Apple Business Manager - Clean incoming equipment and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

TEKsystems

IT Support

Naperville, IL

$20 - $22/hr

... Mobile phone management and configuration; Apple Business Manager - Clean incoming equipment and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Palmetto Technology Group

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

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All JobsMobile Comcast It Support JobsMobile Comcast It Support Jobs in Cook County, IL

Mobile Comcast It Support information

See Cook County, IL salary details

$11

$18

$26

How much do mobile comcast it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for mobile comcast it support in Cook County, IL is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are popular job titles related to Mobile Comcast It Support jobs in Cook County, IL? For Mobile Comcast It Support jobs in Cook County, IL, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Cook County, IL look for? The top searched job categories for Mobile Comcast It Support jobs in Cook County, IL are:
What cities near Cook County, IL are hiring for Mobile Comcast It Support jobs? Cities near Cook County, IL with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you
IT Support Analyst

IT Support Analyst

FourKites

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide comprehensive technical support across our diverse technology infrastructure. This role requires a versatile professional capable of managing enterprise systems, ensuring security compliance, and delivering exceptional white-glove support to end users including executive leadership.
We are looking for a detail-oriented professional to manage enterprise systems, ensure security compliance, and deliver exceptional technical support. This role involves full device lifecycle management, MDM administration, network and security operations support, and compliance documentation. The ideal candidate has a minimum of 4 years of progressive IT support experience in enterprise environments and a proven track record in managed service delivery or corporate IT support. Must have experience supporting macOS in a corporate environment.
What you'll be doing:
  • End-User Support & Desktop Services
    • Provide remote and on-site technical support for macOS, Windows 10/11, and Linux (Ubuntu, CentOS, Fedora) environments
    • Perform system imaging, OS deployment, hardware troubleshooting, and software installation/configuration
    • Manage complete device lifecycle from procurement and provisioning through decommissioning and secure data wiping
    • Deliver white-glove technical support to C-suite executives with solution-oriented, proactive problem-solving
    • Coordinate device shipping and setup for new hires across locations
  • Mobile Device & Application Management
    • Administer Jamf MDM platform for Apple device fleet management
    • Configure and enforce mobile security policies and device enrollment processes
    • Manage BetterCloud for SaaS application governance and user lifecycle automation
    • Troubleshoot mobile device connectivity, security, and application issues
  • Network & Security Operations
    • Support and troubleshoot Fortinet VPN infrastructure and client connectivity across all platforms
    • Assist with firewall configuration management and security policy implementation
    • Utilize CrowdStrike Falcon for endpoint protection, threat detection, and basic forensic analysis
    • Investigate security incidents and participate in incident response activities
    • Monitor VPN performance, security alerts, and system logs for anomalies
  • Asset & License Management
    • Maintain accurate IT asset inventory with real-time tracking and lifecycle management
    • Coordinate software license renewals for enterprise platforms (Google Workspace, Jira, Microsoft 365, Cisco Meraki, etc.)
    • Track license utilization and optimize allocation to prevent over/under-licensing
    • Manage warranty contracts and vendor relationships for hardware support
    • Generate monthly inventory reports with discrepancy analysis
  • Facilities & Infrastructure Support
    • Maintain audio/visual equipment and troubleshoot video conferencing systems in conference rooms
    • Perform daily health checks of conference room technology and booking systems
    • Monitor and coordinate maintenance for printer fleet and print server infrastructure
    • Manage secure printing solutions and supply chain coordination
  • Compliance & Documentation
    • Support ISO 27001 and SOC 2 Type II compliance requirements
    • Maintain comprehensive documentation of system configurations, IT policies, and procedures
    • Provide audit evidence and participate in compliance audits
    • Update network diagrams and maintain change management logs
  • Reporting & Administrative Duties
    • Generate weekly status reports on open tickets and project progress
    • Provide input for monthly SLA performance reports
    • Participate in quarterly business reviews and technology roadmap discussions
    • Contribute to knowledge base articles and IT documentation
    • Engage in continuous improvement initiatives and automation projects

Who you are
  • Required Education: Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience
  • Experience Required
    • Minimum 4 years of progressive IT support experience in enterprise environments
    • Must have experience supporting macOS in a corporate environment.
    • Proven track record in managed service delivery or corporate IT support

Technical Skills
  • Essential Competencies
    • Operating Systems: Advanced proficiency in macOS, Windows 10/11, and Linux distributions
    • MDM Platforms: Hands-on experience with Jamf or equivalent Apple device management solutions
    • Security Tools: Working knowledge of CrowdStrike Falcon, Fortinet firewalls and VPN solutions
    • SaaS Platforms: Experience with Google Workspace administration, Microsoft 365 Admin Center
    • Ticketing Systems: Proficiency with Jira or similar ITSM platforms
    • Networking: Understanding of VPN technologies, TCP/IP, DNS, DHCP, and firewall concepts
  • Preferred Skills
    • Experience with BetterCloud or similar SaaS management platforms
    • Familiarity with Cisco Meraki cloud-managed networking
    • Basic scripting abilities (PowerShell, Bash, Python) for automation
    • Knowledge of identity management solutions
    • Understanding of email security platforms (Abnormal Security or similar)

Soft Skills & Attributes
  • Customer Service Excellence: White-glove support mentality, especially for executive users
  • Problem-Solving: Solution-oriented approach with "can-do" attitude and creative thinking
  • Communication: Clear technical communication with both technical and non-technical audiences
  • Ownership: Takes initiative, follows through, and drives issues to complete resolution
  • Adaptability: Comfortable with ambiguity and rapidly changing priorities in fast-paced environments
  • Collaboration: Works effectively across teams and with external vendors
  • Proactive issue identification and prevention
  • Work Environment & Additional Requirements
    • Ability to work flexible hours including occasional after-hours support for critical issues
    • Physical capability to lift and move computer equipment (up to 50 lbs)
    • On-site presence required for hands-on device management, conference room support, and facilities coordination
    • Participation in on-call rotation for critical infrastructure support
    • Travel technology support capabilities for executive users

Growth & Development Opportunities
  • Exposure to enterprise-scale infrastructure and security technologies
  • Participation in automation and process improvement initiatives
  • Opportunity to develop expertise in compliance frameworks (ISO 27001, SOC 2)
  • Career progression path toward senior technical roles or IT management
  • Cross-training on advanced security operations and forensic analysis

Compensation
The expected annual base salary range for this role is $60,000 - $80,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
Benefits
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
Benefits include:
  • Medical, Dental & Vision benefits starting on first day of employment
  • 401k Retirement savings with employer match
  • Bonus and incentive compensation as well as employee stock option program
  • Employer paid life insurance and short term disability insurance
  • Generous PTO, global recharge days, and volunteer days
  • Paid parental leave for all parents
  • Family planning and inclusive wellbeing resources
  • Technology reimbursement
  • Commuter benefits for in-office employees (Chicago)
  • Annual Wellness Stipend
  • Ongoing learning & development opportunities
About FourKites
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice.
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.

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