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Temporary Desktop Support Jobs in Cook County, IL

Service Global, Inc

Desktop EUC L1

Carpentersville, IL · On-site

$20 - $25.25/hr

The Desktop Support Technician is a physical presence service to provide second-line support at ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

Service Global

Desktop EUC L1

Carpentersville, IL · On-site

$20 - $25.25/hr

The Desktop Support Technician is a physical presence service to provide second-line support at ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

TEKsystems

IT Support

Naperville, IL · On-site

$20 - $22/hr

Description We are looking for a Desktop Support individual with increasing workload. They want ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

IT Support

Naperville, IL

$20 - $22/hr

Description We are looking for a Desktop Support individual with increasing workload. They want ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

CSU

Coordinator, Technology Support

Campus, IL

Two (2) years of experience in IT Desktop Support, with the loan management system, supporting ... Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant ...

viaPhoton

IT Support Specialist

Naperville, IL · On-site

Manage employee access badges, temporary badges, and barcode programming for building and ... helpdesk, or desktop support * Hands-on experience with Windows OS troubleshooting and ...

viaPhoton

IT Support Specialist

Naperville, IL

Manage employee access badges, temporary badges, and barcode programming for building and ... helpdesk, or desktop support * Hands-on experience with Windows OS troubleshooting and ...

University of Utah

UU Student - Other

Campus, IL · On-site

$14 - $16/hr

Yes Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 12-15 Full Time or ... This includes desktop support, troubleshooting, cleaning, managing software and hardware, training ...

University of Utah

UU Student - Other

Campus, IL

$14 - $16/hr

Yes Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 12-15 Full Time or ... This includes desktop support, troubleshooting, cleaning, managing software and hardware, training ...

University of Utah

UU Student - Other

Campus, IL · On-site

$14 - $16/hr

Yes Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 12-15 Full Time or ... This includes desktop support, troubleshooting, cleaning, managing software and hardware, training ...

FriendHealth

LPN - Charge/Desktop Nurse

Chicago, IL

$68K - $70K/yr

Support positive staff morale, motivation, and team collaboration. * Participate in staff meetings ... temporary employees. QUALIFICATIONS * Current Illinois LPN License required. * Graduate from a ...

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Temporary Desktop Support information

See Cook County, IL salary details

$13

$23

$33

How much do temporary desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary desktop support in Cook County, IL is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Desktop Support, and why are they important?

To thrive as a Temporary Desktop Support, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is often required. Excellent customer service, communication, and time management skills help you effectively assist users and prioritize tasks. These skills ensure timely resolution of technical issues and minimize downtime for end users, which is crucial in a support environment.

What are some common challenges faced by Temporary Desktop Support staff, and how can they effectively adapt to new environments?

Temporary Desktop Support professionals often encounter the challenge of quickly acclimating to unfamiliar IT environments and company-specific processes. They may need to rapidly learn about unique hardware setups, software systems, and internal ticketing procedures. Adaptability, strong communication skills, and a proactive approach to troubleshooting are essential for success. Building rapport with permanent staff and asking clarifying questions early on can help Temporary Desktop Support staff integrate smoothly and deliver effective support from day one.

What does a Temporary Desktop Support technician do?

A Temporary Desktop Support technician provides short-term technical assistance to end-users within an organization. Their primary responsibilities include troubleshooting hardware and software issues, installing and configuring computer systems, and assisting users with technical problems via phone, email, or in person. They often work under the guidance of permanent IT staff and may also help with equipment setup, network connectivity, and routine maintenance tasks. The 'temporary' aspect means their employment is typically for a fixed duration, such as during projects, busy periods, or while covering staff absences.
What are popular job titles related to Temporary Desktop Support jobs in Cook County, IL? For Temporary Desktop Support jobs in Cook County, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Desktop Support jobs in Cook County, IL look for? The top searched job categories for Temporary Desktop Support jobs in Cook County, IL are:
What cities near Cook County, IL are hiring for Temporary Desktop Support jobs? Cities near Cook County, IL with the most Temporary Desktop Support job openings:
Temporary Desktop Support jobs near you

Desktop EUC L1

Service Global, Inc

Carpentersville, IL • On-site

$20 - $25.25/hr

Contractor

Posted 8 days ago

Job description

Job Purpose:
The Desktop Support Technician is a physical presence service to provide second-line support at customer locations. The desktop support technician is responsible for performing tasks to agreed-upon service levels as well as meeting customer satisfaction measures.
In addition, the technician is also required to provide hands-on and eye support for Customer/OEM Subject matter experts in diagnosing and resolving incidents with regard to network and compute devices.
Main Duties and Responsibilities:
  • Install, upgrade, support, and troubleshoot Windows, Mac, and any other authorized desktop software/applications.
  • Install, upgrade, support, and troubleshoot end-user workspace hardware such as Desktop , Laptops , Printers, Mobile Devices, Video and conferencing equipment, and any other authorized peripheral equipment and devices
  • Perform general preventative maintenance tasks on devices and software
  • To follow and execute instructions provided by subject matter experts
  • Provide onsite hand-and-eye support to customers / OEM SME's towards installation, upgrade, support, and troubleshooting of devices in the network and compute environment
  • To assist users with any logged IT-related incident when called upon
  • To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, escalating incidents to other support teams where necessary
  • To accurately record, update, and document requests using the IT service desk system
  • To maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner
  • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
  • To be a highly motivated team player with the skills and ability to manage changing priorities
  • To create, maintain, and publish relevant support documentation in order to assist all End Users with the quick resolution of their incidents and service requests and enable users to become more self-sufficient
  • Be willing to attend training as necessary to keep up-to-date with the latest technology and internal system processes
  • To attend training courses as identified and agreed for appropriate development
  • To contribute towards reporting as per customer requirement
  • Any other tasks as assigned and within the skill set of the person.

Technical Skills
  • Good general understanding of IT principles such as Networks, Hardware and Domains
  • Working knowledge of leading software packages such as MS Office, Lotus Notes, MS Outlook, etc.
  • Good working knowledge of operating systems such as Windows and Mac-related software and applications
  • Good experience in end-user device hardware and software troubleshooting
  • Good experience of supporting devices such as printers and meeting room equipment.
  • Knowledge of mobile devices, in particular BlackBerry and iPhones
  • Experience with building, configuring, replacing, and troubleshooting EUC hardware components
  • Awareness of data backup principles
  • Familiarity with virtual, MDM, and VPN environments
  • Basic knowledge and familiarity with devices in network and compute environments
.
Soft Skills & Appearance:
  • Exceptional customer-facing skills
  • Able to communicate clearly and effectively both with the customer
  • Logical and analytical approach to work
  • Accurate record keeping
  • Able to work unsupervised
  • Good timekeeper
  • Intense focus on quality work
  • Productive and Efficient
  • Able to operate within customer standard operating procedures
  • Able to maintain professional demeanor under stress
  • To be at all times appropriately dressed for the customer environment
  • Good standards of grooming and personal hygiene

Experience
  • 2 - 4 years' experience working in a similar environment as described above

Education and Qualification
  • Education to the mandatory level in the relevant country

Training and Certifications
  • CompTIA A+ , MCP/MCSE are desirable certifications
  • OEM certification is desirable.
  • Knowledge of ITIL and experience of working within an ITIL environment would be beneficial.
Language Skills:
  • To Customer-Fluency in local language as per the geographical and cultural requirement
  • English speaking to a good standard

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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