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Temporary Desktop Support Jobs in Matteson, IL (NOW HIRING)

TEKsystems

IT Support Specialist

Lisle, IL

$25 - $33/hr

Top Skills * 5+ years of desktop support or end-user support experience * Strong Microsoft 365 ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

TEKsystems

IT Support Specialist

Lisle, IL

$25 - $33/hr

Top Skills * 5+ years of desktop support or end-user support experience * Strong Microsoft 365 ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

... desktops, and other end-user technologies * Support local infrastructure changes and coordinate ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

... desktops, and other end-user technologies • Support local infrastructure changes and coordinate ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

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All JobsDesktop Support JobsTemporary Desktop Support JobsTemporary Desktop Support Jobs in Matteson, IL

Temporary Desktop Support information

See Matteson, IL salary details

$13

$22

$32

How much do temporary desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for temporary desktop support in Matteson, IL is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.47 per hour, depending on experience, location, and employer.

What does a temporary desktop support technician do?

A Temporary Desktop Support technician provides short-term technical assistance to end-users within an organization. Their primary responsibilities include troubleshooting hardware and software issues, installing and configuring computer systems, and assisting users with technical problems via phone, email, or in person. They often work under the guidance of permanent IT staff and may also help with equipment setup, network connectivity, and routine maintenance tasks. The 'temporary' aspect means their employment is typically for a fixed duration, such as during projects, busy periods, or while covering staff absences.

What are the key skills and qualifications needed to thrive as a temporary desktop support technician?

To thrive as a Temporary Desktop Support, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is often required. Excellent customer service, communication, and time management skills help you effectively assist users and prioritize tasks. These skills ensure timely resolution of technical issues and minimize downtime for end users, which is crucial in a support environment.

What are some common challenges faced by temporary desktop support staff, and how can they effectively adapt to new environments?

Temporary Desktop Support professionals often encounter the challenge of quickly acclimating to unfamiliar IT environments and company-specific processes. They may need to rapidly learn about unique hardware setups, software systems, and internal ticketing procedures. Adaptability, strong communication skills, and a proactive approach to troubleshooting are essential for success. Building rapport with permanent staff and asking clarifying questions early on can help Temporary Desktop Support staff integrate smoothly and deliver effective support from day one.

What cities near Matteson, IL are hiring for Temporary Desktop Support jobs?

Cities near Matteson, IL with the most Temporary Desktop Support job openings:

Temporary Desktop Support jobs near you
Infographic showing various Temporary Desktop Support job openings in Matteson, IL as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,235 per year, or $22.7 per hour.

IT Service Desk Engineer - 6 Month Contract to Hire

Next Step Systems

Chicago, IL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

IT Service Desk Engineer - 6 Month Contract to Hire, Chicago, IL
The IT Service Desk Engineer is responsible for providing 24/7/365 coverage ensuring the customer facing technology is working correctly. The team monitors internal processes and responds to incidents and alerts to immediately identify and quickly resolve any critical issues. Other incidents and requests are resolved in a time frame appropriate to the criticality. The IT Support team has ownership of ensuring each incident and request gets resolved properly and strives to reduce time to resolution of these incidents and requests. Support will leverage procedures and automation developed within the team or by other internal teams to improve efficiency, up-time, and customer satisfaction. IT Support also helps to ensure the remaining technology is fully operational during expected business hours and strives to make current processes more efficient through the use of automation. This is a 6 month to hire contract position.
Responsibilities:
Incident and Request Management
- Provide the Service Desk function and act as end-to-end point of contact for customers regarding tickets.
- Provide first-rate desktop support.
- Ensure each incident and request gets resolved properly.
- Maintain knowledge base of common issues and resolutions.
- Work to reduce recurring issues by troubleshooting to understand and fix the root cause.
- Escalate to the IT Infrastructure and Network teams as needed.
Monitoring
- Monitor processes, applications, and IT Infrastructure components, leveraging automation where possible.
- Respond to alerts in a timely fashion.
Knowledge and Process Improvement
- Proactively increase own knowledge base and skillsets -create and use documentation and other training materials, internal cross-training.
- Continually analyze, refine, and strive to simplify operational procedures to improve efficiency, reliability, and thoroughness.
- Regularly submit ideas for process improvements and other ways to add value to the company.
- Develop and document repeatable operational procedures.
- Ad hoc desktop or other IT related requests and responsibilities as they arise.
Change Execution
- Conduct all technology related activities necessary to onboard, off board, or move employees in a consistent and thorough fashion.
- Administer user accounts, permissions, and access rights according to policy.
- Assist IT Infrastructure with the maintenance of servers and network devices.
Qualifications:
- Experience in Desktop Support
- Experience with Windows, Active Directory, and Office 365
- Experience with Microsoft Deployment Toolkit
- Experience with Cybersecurity; antivirus software
- Automate using Python, PowerShell or other the manual tasks in current processes
- Ability to integrate to the APIs of various third party and internal tools
- Customer satisfaction focused
- Creative Problem solver
- Potential weekend work
- Potential temporary shift changes to accommodate vacation coverage
- Ad hoc desktop or other IT related requests and responsibilities as they arise
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, IT Service Desk Engineer, Desktop Support, Windows, Active Directory, AD, Office 365, Microsoft Deployment Toolkit, Cybersecurity, Antivirus Software, Python, PowerShell, APIs, Trading, Financial, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire IT Service Desk Engineers for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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