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Temporary Desktop Support Jobs in Cook County, IL

Desktop Support Tier I

Mattoon, IL · On-site

$19 - $24.25/hr

... support and maintenance within the organization's desktop computing environment. This includes ... Takes ownership of issues by carrying out problem analysis to implement temporary or permanent ...

Desktop and laptop computers * Monitors * Keyboards and mice * Barcode scanners and handheld ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Desktop and laptop computers * Monitors * Keyboards and mice * Barcode scanners and handheld ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Position Summary The Desktop Support Technician provides technical support for end users, ensuring ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Position Summary The Desktop Support Technician provides technical support for end users, ensuring ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Top Skills * 5+ years of desktop support or end-user support experience * Strong Microsoft 365 ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

New

Top Skills * 5+ years of desktop support or end-user support experience * Strong Microsoft 365 ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Experience in IT support, desktop support, service desk, hardware deployment, or asset management ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Experience in IT support, desktop support, service desk, hardware deployment, or asset management ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

The ideal candidate has a technical background (preferably desktop support or field services) and ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Description 1-5+ Years of Experience of a mix of helpdesk and desktop. - Active Directory ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Showing results 21-40

Temporary Desktop Support information

See Cook County, IL salary details

$13

$23

$33

How much do temporary desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for temporary desktop support in Cook County, IL is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What does a temporary desktop support technician do?

A Temporary Desktop Support technician provides short-term technical assistance to end-users within an organization. Their primary responsibilities include troubleshooting hardware and software issues, installing and configuring computer systems, and assisting users with technical problems via phone, email, or in person. They often work under the guidance of permanent IT staff and may also help with equipment setup, network connectivity, and routine maintenance tasks. The 'temporary' aspect means their employment is typically for a fixed duration, such as during projects, busy periods, or while covering staff absences.

What are some common challenges faced by temporary desktop support staff, and how can they effectively adapt to new environments?

Temporary Desktop Support professionals often encounter the challenge of quickly acclimating to unfamiliar IT environments and company-specific processes. They may need to rapidly learn about unique hardware setups, software systems, and internal ticketing procedures. Adaptability, strong communication skills, and a proactive approach to troubleshooting are essential for success. Building rapport with permanent staff and asking clarifying questions early on can help Temporary Desktop Support staff integrate smoothly and deliver effective support from day one.

What are the key skills and qualifications needed to thrive as a temporary desktop support technician?

To thrive as a Temporary Desktop Support, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is often required. Excellent customer service, communication, and time management skills help you effectively assist users and prioritize tasks. These skills ensure timely resolution of technical issues and minimize downtime for end users, which is crucial in a support environment.
What are popular job titles related to Temporary Desktop Support jobs in Cook County, IL? For Temporary Desktop Support jobs in Cook County, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Desktop Support jobs in Cook County, IL look for? The top searched job categories for Temporary Desktop Support jobs in Cook County, IL are:
What cities near Cook County, IL are hiring for Temporary Desktop Support jobs? Cities near Cook County, IL with the most Temporary Desktop Support job openings:

Desktop Support Tier I

Rural King

Mattoon, IL • On-site

$19 - $24.25/hr

Full-time

Medical, Retirement

Posted 16 days ago


Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 356 frontline employees who took The Breakroom Quiz

603rd of 731 rated retailers


Job description

Overview
About us
Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities
What You'll do
As a Desktop Technician you will provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The Desktop The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
  • Plans and execute the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks as well as operating and application systems
  • Experience deploying, support/administration of Office 365
  • Ability to learn and support new technology utilized by operations
  • Experience with barcode scanners, barcode printers, and mobile computing technology
  • Experience with and understanding of common file cloud storage platforms such as Dropbox, OneDrive (including SharePoint Online), Google Drive, Box, etc.
  • Experience setting up, supporting, and troubleshooting network services and topology
  • Windows Active Directory, Group Policy, File and Print Share Service
  • Managing file shares and permissions structures
  • Experience with deploying and troubleshooting Mobile Devices
  • LAN and WAN DHCP, Static IP addresses/DHCP reservations
  • Troubleshooting DNS
  • Wireless (802.11b/g/n/a/ac, 2.4 & 5GHz)
  • Ability to work independently and in a team environment
  • Self-starter who thinks out-of-the-box, quicker learner, constantly looking for ways to improve operations Assists all our users with any logged IT related incident when called upon
  • Takes ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible
  • Hardware Inventory Tracking Track computer equipment (by asset tag and serial number) by location. Receive/Ship equipment
  • Responsible for the shipping / receiving of materials and equipment.
  • Must accurately record, update, and document requests using the IT incident management system
  • Able to install and configure new IT equipment
  • Resolves incidents and upgrades different types of software and hardware.
  • Ability to resolve incidents with printers, copiers and scanners
  • Must maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
  • Sitting for extended periods of time
  • Repetitious hand movements, Typing/Keystroke dexterity
  • Adept at handling stressful circumstances
  • May be required to cross train and perform other duties.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
  • Basic Computer Skills
  • COMPTIA A+ & Net + preferred
  • Vast knowledge of IT concepts
  • Proficient Knowledge of Windows 7 and Windows 10PC
  • Peripheral knowledge and diagnostic
  • Laser printer troubleshooting
  • Knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
  • Customer Service Experience
  • Ability to learn new technology
  • Must be able to speak clearly and calmly
  • Must be able to work holidays/weekends as needed
  • Must be able to work within a team environment and independent as needed
Physical Requirements
  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $15.00 - $17.50 per hour and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

What Rural King employees say

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