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Contract It Support Jobs in Cook County, IL (NOW HIRING)

Simplex

Contract IT Support Engineer

Hoffman Estates, IL

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are ... What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ...

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are ... What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Transdev

IT Support Tech

Tinley Park, IL · On-site

$28.80 - $35.20/hr

The IT support technician provides in person support to employees and supports the System ... S. contract with Transdev to operate their transportation systems, maintain their vehicle and ...

TEKsystems

IT Support Analyst

Alsip, IL

$25 - $28/hr

Description Our Client is seeking a Regional IT Support Analyst to provide hands-on end user ... a Contract to Hire position based out of Alsip, IL. Pay and Benefits The pay range for this ...

New

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support ... a Contract to Hire position based out of Alsip, IL. Pay and Benefits The pay range for this ...

New

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

AlignLayerNine

IT Support Specialist

North Chicago, IL · On-site

They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

TEKsystems

IT Support Analyst

Alsip, IL

$25 - $28/hr

Description Our Client is seeking a Regional IT Support Analyst to provide hands-on end user ... a Contract to Hire position based out of Alsip, IL. Pay and Benefits The pay range for this ...

New

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

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All JobsContract It Support JobsContract It Support Jobs in Cook County, IL

Contract It Support information

See Cook County, IL salary details

$14

$25

$37

How much do contract it support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for contract it support in Cook County, IL is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $28.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Cook County, IL?

The most popular types of It Support jobs in Cook County, IL are:

What are popular job titles related to Contract It Support jobs in Cook County, IL?

For Contract It Support jobs in Cook County, IL, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Cook County, IL look for?

The top searched job categories for Contract It Support jobs in Cook County, IL are:

What cities near Cook County, IL are hiring for Contract It Support jobs?

Cities near Cook County, IL with the most Contract It Support job openings:

Contract It Support jobs near you

Contract IT Support Engineer

Simplex

Hoffman Estates, IL

$40 - $45/hr

Full-time

Re-posted 7 days ago

Job description

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B.

This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments.

While experience with Lab Information Systems SW experience (Specifically Orchard / Clinisys software and associated Lab Equipment) would be an immediate "knock-in" for us, it is not required. What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates team.

You’ll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you’ll be the local face of IT—proactive, calm under pressure, and committed to operational excellence.

They a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.

What You’ll Do

  • Administer and support Google Workspace, Zoom, Slack, Orchard Software and other core SaaS tools, including user provisioning and access management.
  • Deliver in-person support at our Hoffman Estates office, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Provide executive-level support, ensuring devices, meetings, travel tech, and day-to-day systems are reliable, secure, and responsive.
  • Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email—prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We’re Looking For

  • 2-3 years of experience in IT systems support, preferably in a SaaS or fast-paced hybrid environment.
  • Experience with Orchard Lab Information Systems Software and Associated Lab Equipment is preferred but not required.
  • Strong knowledge of macOS and Apple hardware troubleshooting.
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Familiarity with Jamf or other Apple device management tools.
  • Impeccable customer service and communication skills—especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).