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Contract It Support Jobs in Naperville, IL (NOW HIRING)

Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects ... Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and ...

Analyst, IT Support

Lombard, IL · On-site

$50K - $65K/yr

Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects ... Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and ...

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Manage warranty contracts and vendor relationships for hardware support * Generate monthly ...

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Manage warranty contracts and vendor relationships for hardware support * Generate monthly ...

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide ... Manage warranty contracts and vendor relationships for hardware support * Generate monthly ...

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Monday-Friday Position: IT Support Specialist Arena Staffing is seeking a highly motivated and experienced IT Support Specialist to join our team on a full-time basis. As an IT Support Specialist ...

... is a Contract position based out of Naperville, IL. Pay and Benefits The pay range for this ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

... is a Contract position based out of Naperville, IL. Pay and Benefits The pay range for this ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

IT Support (Part Time)

Chicago, IL

$22.25 - $30.50/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position ... Location: Chicago, Illinois Long term contract Support will be within business hours and in ...

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

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IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

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IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

Job Title: Junior IT Support Department: IT Reports to: IT Manager Job Summary: A Junior IT Support Specialist will provide technical assistance to our attorneys and staff. The ideal candidate will ...

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Contract It Support information

See Naperville, IL salary details

$14

$25

$36

How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in Naperville, IL is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $28.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Naperville, IL? The most popular types of It Support jobs in Naperville, IL are:
What are popular job titles related to Contract It Support jobs in Naperville, IL? For Contract It Support jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Naperville, IL look for? The top searched job categories for Contract It Support jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Contract It Support jobs? Cities near Naperville, IL with the most Contract It Support job openings:
Infographic showing various Contract It Support job openings in Naperville, IL as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 63% Physical, 6% Hybrid, and 31% Remote job distribution, with an average salary of $52,065 per year, or $25 per hour.
IT Support Specialist

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

RESPONSIBILITIES:
Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist.
Responsibilities:
  • Provide first-line support for Windows 10/11 desktops and laptops
  • Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive)
  • Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity
  • Diagnose and resolve common hardware and software issues
  • Perform hands-on desk-side support for corporate users and select bakery locations
  • Escalate complex issues to senior IT staff or external partners as needed
  • Assist with new hire onboarding and employee offboarding
  • Support basic account access requests in Active Directory and Microsoft Entra ID (Azure AD) under guidance
  • Image, deploy, and configure laptops and peripherals
  • Assist with asset tracking, hardware inventory, and equipment swaps
  • Coordinate device replacements and basic troubleshooting
  • Work tickets in the IT service desk system and meet defined SLAs
  • Clearly document issues, resolutions, and escalation notes
  • Contribute to basic knowledge articles and how-to guides
  • Support office and plant users as needed (kiosks, shared workstations, printers)
  • Coordinate with operations to minimize downtime during support activities

REQUIREMENTS:
  • 0-2 years of IT support experience (internships, help desk, or hands-on technical support experience welcome)
  • Strong customer service mindset with clear, professional communication
  • Willingness to learn, follow documented processes, and escalate appropriately
  • Ability to work onsite and provide hands-on support

Experience supporting:
  • Windows 10/11
  • Microsoft 365 (Outlook, Teams, OneDrive)
  • Printers, laptops, peripherals, and basic networking issues

Nice to Have (Not Required):
  • CompTIA A+ or Network+ certification (or working toward one)
  • Familiarity with Active Directory or Azure AD
  • Experience working with ticketing systems
  • Exposure to manufacturing or warehouse environments
  • Basic iOS or mobile device support

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.