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Mobile Comcast It Support Jobs in Decatur, IL (NOW HIRING)

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Mobile Comcast It Support information

See Decatur, IL salary details

$11

$18

$25

How much do mobile comcast it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for mobile comcast it support in Decatur, IL is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.
What are popular job titles related to Mobile Comcast It Support jobs in Decatur, IL? For Mobile Comcast It Support jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Decatur, IL look for? The top searched job categories for Mobile Comcast It Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Mobile Comcast It Support jobs? Cities near Decatur, IL with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you
Infographic showing various Mobile Comcast It Support job openings in Decatur, IL as of July 2026, with employment types broken down into 11% Locum Tenens, 41% As Needed, 23% Full Time, 5% Part Time, 18% Nights, and 2% Summer. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,510 per year, or $18 per hour.
IT Application Analyst - Full Benefits

IT Application Analyst - Full Benefits

Rural King

Elwin, IL

Full-time

Medical, Retirement

Re-posted 10 days ago

Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

605th of 727 rated retailers

Job description

Overview
About us
Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities
What You'll do
As an Application Analyst, you will be overseeing practices and processes to ensure integrity, safety and availability of all data and applications of Rural King's information systems. This position will ensure that the systems and system processes needed for the business to function are monitored, maintained, and running smoothly.
  • Oversee and maintain optimal function of core systems, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.
  • Provide functional and technical support as well as troubleshooting and guidance to end users.
  • Create and maintain functional documents such as training instructions and process materials for end users.
  • Manage permissions, access, personalization, and similar system operations and settings for end users.
  • Assist with training end users on software systems.
  • Program custom functions and documentation such as automated queries, filters, macros, and reports.
  • Compile or assist with the acquisition of complex data reports, summaries, and logs for senior executives and internal business groups.
  • Serve as a lead liaison between the different business groups, information services, external vendors, and other stakeholders for system issues.
  • Plan and execute application updates, version upgrades, and patches.
  • Provide technical assistance when applications are being designed, developed, and tested.
  • Participate in all phases of Software Development Life Cycle (SDLC).
  • Analyze and review enhancements for compatibility and insure they adhere to operating guidelines.
  • Coordinate and administer integration testing.
  • Prepare and present status reports to internal customers.
  • Collaborate with internal teams to create test cases.
  • Monitor application for compliance to IT standards & policies.
  • Act as a technical point of contact to fix application and systems issues - usually on an immediate basis.
  • Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
  • At least 3 years of applications support experience and bachelor's degree or equivalent combination of experience and education.
  • 3 years' experience with Enterprise Resource Planning (ERP), Warehouse Management System (WMS), Mobile Device Management (MDM), & Human Resources Information System (HRIS) applications.
  • Proficient with Microsoft Office Suite or related software.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Strong understanding of retail business practices.
  • Excellent negotiation and conflict resolution skills.
  • Demonstrated ability to adapt in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Behaviors must reflect integrity, professionalism, and confidentiality.
Physical Requirements
  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $51,000- $62,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here
Min
Max
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

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