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Mobile Comcast It Support Jobs in Decatur, IL (NOW HIRING)

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Mobile Comcast It Support information

See Decatur, IL salary details

$11

$18

$25

How much do mobile comcast it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for mobile comcast it support in Decatur, IL is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What are common challenges faced by Mobile Comcast IT Support professionals, and how can they be managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What is a Mobile Comcast IT Support specialist?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What skills and qualifications are needed to thrive as a Mobile Comcast IT Support specialist?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.
What are popular job titles related to Mobile Comcast It Support jobs in Decatur, IL? For Mobile Comcast It Support jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Decatur, IL look for? The top searched job categories for Mobile Comcast It Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Mobile Comcast It Support jobs? Cities near Decatur, IL with the most Mobile Comcast It Support job openings:
Mobile Comcast It Support jobs near you
Infographic showing various Mobile Comcast It Support job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,510 per year, or $18 per hour.

Information Technologist (Full-time)

Academy Of Scholars

Decatur, IL

Full-time

Re-posted 9 days ago

Job description

The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist . The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.

The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.

*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks

Duties & Responsibilities

  • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
  • Ensure all documentation is properly maintained and updated in a timely manner.
  • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
  • Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.

Expectations

  • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
  • Strong verbal and written communication skills.
  • Must be customer service and detail oriented.

Qualifications

  • Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.

Experience

  • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
  • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
  • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
  • Microsoft Office 365 (Teams is a Plus)
  • Server Hardware
  • Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management

Certification:

  • Apple or Microsoft Technology and/or CompTIA certification(s) preferred
  • Google Admin Certification or equivalent experience preferred

Education:

  • BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience

Experience:

  • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
  • Working in academic environment: 2 years (Preferred)
  • Administering Chromebook: 2 years (Preferred)
  • Apple/Mac device: 2 years (Preferred)
  • Google Education: 2 years (Preferred)
  • Mobile Device Management: 2 years (Preferred)
  • WordPress: 2 years (Preferred)

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