ZipRecruiter

Log In

2

Work From Home Help Desk Jobs in Decatur, IL (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Decatur, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

Northern Illinois University

Be Seen First

Clinical Screener

Decatur, IL · Remote

$60K - $65K/yr

Clinical Screeners work from home, with some regional travel to conduct assessments within the region in which they reside. Essential Duties and Responsibilities: * Conducts highly specialized trauma ...

HMG Careers

Business Development

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Executive - Remote

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Executive

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Life Insurance Agent

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Insurance Agent

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Account Executive

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Agent

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Rep

Decatur, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Work Location and Travel: Hybrid Office - This is a hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work/life ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Work Location and Travel: Hybrid Office - This is a hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work/life ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

Work Location and Travel: Hybrid Office - This is a hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work/life ...

next page

Showing results 1-20

All JobsHelp Desk JobsWork From Home Help Desk JobsWork From Home Help Desk Jobs in Decatur, IL

Work From Home Help Desk information

See Decatur, IL salary details

$13

$24

$38

How much do work from home help desk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for work from home help desk in Decatur, IL is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.98 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Work From Home Help Desk role can potentially earn $2000 a week by providing technical support, troubleshooting, and customer service remotely, often requiring strong communication skills and familiarity with help desk software. Increasing earnings may involve taking on multiple clients, working overtime, or gaining specialized certifications to command higher rates.

What are work from home help desk jobs?

Work from home help desk jobs involve providing technical support and assistance to customers or employees remotely, usually via phone, email, or chat. These roles typically require troubleshooting software or hardware issues, answering questions, and guiding users through solutions from a home office. Employers often look for candidates with good communication skills, basic IT knowledge, and the ability to work independently. Many companies provide training and necessary tools for remote help desk staff. These positions are popular for their flexibility and the ability to work from anywhere with a reliable internet connection.

Do remote help desk jobs exist?

Yes, remote help desk jobs are widely available and involve providing technical support to users via phone, chat, or email. These roles often require knowledge of troubleshooting, customer service skills, and familiarity with remote tools like remote desktop software. Many companies offer flexible schedules and require certifications such as CompTIA A+ or ITIL.

What are the key skills and qualifications needed to thrive as a Work From Home Help Desk professional, and why are they important?

To thrive as a Work From Home Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and often an associate's degree or relevant IT certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and remote desktop software is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and build trust remotely. These skills ensure efficient issue resolution, high customer satisfaction, and seamless support in a virtual environment.

What is the difference between Work From Home Help Desk vs Technical Support Specialist?

AspectWork From Home Help DeskTechnical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Microsoft, Cisco, CompTIA Security+)
Work EnvironmentRemote, home-basedPrimarily remote, some on-site options
Industry UsageCustomer service, IT supportIT, software, hardware support
Job FocusTroubleshooting common issues, customer assistanceDiagnosing complex technical problems

Work From Home Help Desk roles typically require basic IT certifications and focus on customer service and troubleshooting common issues remotely. Technical Support Specialists often have advanced certifications and handle more complex technical problems, sometimes on-site. Both roles are essential in IT support, but they differ in complexity and certification requirements.

How does a remote Help Desk professional typically collaborate with other IT team members while working from home?

Remote Help Desk professionals often rely on digital collaboration tools such as chat platforms, ticketing systems, and video conferencing to stay connected with their IT colleagues. Regular virtual meetings and clear documentation are key to ensuring that support cases are tracked and escalated efficiently. Despite working independently, you'll frequently coordinate with network administrators, software specialists, and other team members to resolve complex issues and share updates. Effective communication and proactive follow-ups are essential for maintaining strong teamwork in a remote environment.

How to make $1000 a week remotely?

A Work From Home Help Desk role can potentially earn $1000 a week by providing technical support, troubleshooting, and customer service remotely. Achieving this income level may require working multiple shifts, gaining specialized certifications, and developing strong communication and technical skills. Consistent high-quality service and experience can help increase earning potential in remote help desk positions.

Will Amazon really pay you to work-from-home?

Work From Home Help Desk positions at Amazon are legitimate roles that typically offer hourly pay for remote customer support or technical assistance. Compensation varies by location and role, and employees often need relevant skills and equipment to perform their duties effectively.
What are popular job titles related to Work From Home Help Desk jobs in Decatur, IL? For Work From Home Help Desk jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Work From Home Help Desk jobs in Decatur, IL look for? The top searched job categories for Work From Home Help Desk jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Work From Home Help Desk jobs? Cities near Decatur, IL with the most Work From Home Help Desk job openings:
Work From Home Help Desk jobs near you
Sales Team Leader (Remote)

Sales Team Leader (Remote)

Zuzick & Associates

Clintonia, IL • Remote

Full-time

Life

Posted 2 days ago

Job description

Sales Team Leader (Remote) – Globe Life American Income Division | Zuzick Organization

Are you a motivated sales professional ready to step into leadership? Globe Life American Income Division: Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families.

For over 70 years, we have partnered with more than 34,000 unions and associations—including teachers, firefighters, veterans, and nurses—to provide supplemental life insurance benefits that help protect their families. As we continue expanding nationwide, we are looking for leaders who are passionate about sales, mentorship, and career growth.

What You’ll Do:

Lead, mentor, and motivate a remote team of sales representatives Work with warm leads from union members requesting information about their benefits Conduct virtual client meetings via Zoom to present insurance options Support your team in closing sales and delivering excellent client service Track performance metrics and help drive team success Assist with applications and underwriting requirements

What We Offer:

100% Remote / Work-from-Home Environment Weekly Pay + Performance Bonuses Residual Income Opportunities Leadership Training & Rapid Advancement Comprehensive Training Program Benefits available after 90 days based on production Annual all-expenses-paid company trips

What We’re Looking For:

Sales experience required; leadership or management experience preferred Willingness to obtain a state life insurance license within 30 days Strong communication and leadership skills Self-motivated, organized, and goal-oriented Reliable computer with camera, internet access, and cell phone If you’re looking for a career with unlimited growth potential, leadership opportunities, and the ability to work from anywhere, we’d love to hear from you.

Apply today and submit your resume. Be sure to highlight any leadership or management experience.

Apply