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Entry Level Help Desk Technician Jobs in Decatur, IL

ADM

Lab Technician (Relief Swing Shift)

Decatur, IL · On-site

$22.41/hr

The entry level position is designed to train the new technician on one of the four (4) analytical ... We can help. At Raise, we exist to connect people like you with meaningful work at industry-leading ...

Express Employment

Technical Support Desk

Sullivan, IL

$20 - $23/hr

Top Job Located in Sullivan, IL Salary: 20.00-23.00 Technical Support Desk Schedule: Wednesday ... Help improve support processes and knowledge base documentation * Deliver excellent customer ...

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Randstad

entry level assembly - 1st shift

Lincoln, IL · On-site

$19 - $20/hr

... at a desk all day, this is a great fit. We are looking for people to join our assembly team in Lincoln to help build, check, and repair products. You don't need years of experience to start; we ...

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All JobsHelp Desk Technician JobsEntry Level Help Desk Technician JobsEntry Level Help Desk Technician Jobs in Decatur, IL

Entry Level Help Desk Technician information

See Decatur, IL salary details

$12

$22

$32

How much do entry level help desk technician jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level help desk technician in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is help desk a good entry-level job?

Help desk technician roles are considered good entry-level jobs because they provide foundational IT experience, customer service skills, and exposure to troubleshooting hardware and software issues. These positions often require basic technical knowledge, communication skills, and may lead to more advanced IT roles with experience and certifications like CompTIA A+.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.
What are the most commonly searched types of Help Desk Technician jobs in Decatur, IL? The most popular types of Help Desk Technician jobs in Decatur, IL are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Decatur, IL? For Entry Level Help Desk Technician jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Decatur, IL look for? The top searched job categories for Entry Level Help Desk Technician jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Help Desk Technician jobs? Cities near Decatur, IL with the most Entry Level Help Desk Technician job openings:
Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in Decatur, IL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,708 per year, or $22.5 per hour.

Lab Technician (Relief Swing Shift)

ADM Contingent Talent Community

Decatur, IL • On-site

$22.41/hr

Contractor

Re-posted just now

Job description

  • Pay Rate: $22.41/hour
  • Shift: Relief Swing Shift - Employees work a rotating schedule across 1st, 2nd, and 3rd shifts. The rotation follows a repeating pattern of 7 days on, 2 days off, 7 days on, 2 days off, 6 days on, and 4 days off.

ADM is a world leader in agriculture, providing food and nutrition for humans and animals across 6 continents.
Raise in partnership with ADM are seeking to hire a Lab Technician (Swing Night Shift) in Decatur, IL.
Job Summary:
The entry level position is designed to train the new technician on one of the four (4) analytical aisles in the QC laboratory. In this role, they will prepare process and/or finished product samples; perform analytical testing using instrumental and wet chemistry procedures, and record results using computerized data systems. The entry level Laboratory Technician must have completed training on one aisle prior to their transition to the Laboratory Technician I position.
Job Responsibilities:
  • Complete both plant and laboratory safety orientations
  • Work safely to prevent on-the-job injuries by complying with all department and plant safety policies
  • React immediately to eliminate any hazards, unsafe equipment and/or acts. Additionally insures that any accidents, injuries and near misses are reported immediately to area supervision
  • Perform at least one Laboratory Safety audit per month
  • Complete at minimum 3 safety engagements each month
  • Willingness and ability to work within the time demands of a 24/7/365 workday operation
  • Demonstrate sufficient math skills to perform calculations associated with lab testing
  • Demonstrate ability to accept instruction, coaching, and constructive criticism as tools for continuous improvement
  • Demonstrate computer skills
  • Perform other duties as assigned by quality department management

Requirements
  • Each employee should possess a solid understanding of a laboratory environment
  • and a working knowledge of cGMP, FDA, and other regulatory requirements
  • Familiarity with Laboratory Instrumentation including HPLC, GC, and IC is beneficial
  • New technicians are certified in each area around 60-90 days from when they begin working an aisle alone
  • Laboratory Technician III and Supervision members watch them perform required tests to ensure they have been properly trained prior to sign off
  • The Entry Level Laboratory Technician position requires no previous laboratory experience but completion of a college science lab is preferred
  • Experience in lieu of college laboratory experience will be considered on a case by case basis

Looking for Meaningful Work? We can help.
At Raise, we exist to connect people like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or hello@raiserecruiting.com
We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.
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  • Published on 06 Apr 2026, 2:55 PM

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