Decatur, IL · On-site
$24 - $31.25/hr
Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs. This role is ideal for someone who ...
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Decatur, IL · On-site
$24 - $31.25/hr
Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs. This role is ideal for someone who ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...
$20 - $23/hr
Top Job Located in Sullivan, IL Salary: 20.00-23.00 Technical Support Desk Schedule: Wednesday ... Help improve support processes and knowledge base documentation * Deliver excellent customer ...
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$20 - $23/hr
Top Job Located in Sullivan, IL Salary: 20.00-23.00 Technical Support Desk Schedule: Wednesday ... Help improve support processes and knowledge base documentation * Deliver excellent customer ...
Decatur, IL · On-site
$18 - $25/hr
... desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks -- one day you might be installing an ...
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Decatur, IL · On-site
$18 - $25/hr
... desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks -- one day you might be installing an ...
Clinton, IL · On-site
$30.70 - $37/hr
May sit at a desk for a period of time to answer phone calls or use a keyboard to complete ... Need help finding the right job? We can recommend jobs specifically for you! Click here to get ...
Clinton, IL · On-site
$30.70 - $37/hr
May sit at a desk for a period of time to answer phone calls or use a keyboard to complete ... Need help finding the right job? We can recommend jobs specifically for you! Click here to get ...
Clinton, IL · On-site
$41.20/hr
May sit at a desk for a period of time to answer phone calls or use a keyboard to complete ... Need help finding the right job? We can recommend jobs specifically for you! Click here to get ...
Clinton, IL · On-site
$41.20/hr
May sit at a desk for a period of time to answer phone calls or use a keyboard to complete ... Need help finding the right job? We can recommend jobs specifically for you! Click here to get ...
Decatur, IL · On-site
$20 - $27/hr
While most of the world is stuck behind a desk, your "office" changes daily. You'll navigate to ... Are you passionate about working outdoors and helping people? If so, you could be perfect for this ...
Decatur, IL · On-site
$20 - $27/hr
While most of the world is stuck behind a desk, your "office" changes daily. You'll navigate to ... Are you passionate about working outdoors and helping people? If so, you could be perfect for this ...
Decatur, IL · On-site
$200 - $250/wk
... casting techniques Helpful Skills • Enjoy helping and caring for others • Ability to ... You may also consider a career as an emergency medical technician, medical assistant, a medication ...
Decatur, IL · On-site
$200 - $250/wk
... casting techniques Helpful Skills • Enjoy helping and caring for others • Ability to ... You may also consider a career as an emergency medical technician, medical assistant, a medication ...
Sullivan, IL · On-site
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
Sullivan, IL · On-site
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
Decatur, IL · On-site
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
Decatur, IL · On-site
$200 - $250/wk
... Helpful Skills • Interest in working with electronic equipment • Interest in problem solving ... Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ...
Decatur, IL · On-site
$200 - $250/wk
Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ... technician hazmat waste handler
Decatur, IL · On-site
$200 - $250/wk
Must be at least a junior in high school, or have a high school diploma or a GED certificate * Must ... technician hazmat waste handler
$12.36 - $14.22
2% of jobs
$14.22 - $16.09
6% of jobs
$16.09 - $17.95
12% of jobs
$18.48 is the 25th percentile. Wages below this are outliers.
$17.95 - $19.82
17% of jobs
The median wage is $21.31 / hr.
$19.82 - $21.68
16% of jobs
$21.68 - $23.55
16% of jobs
$24.48 is the 75th percentile. Wages above this are outliers.
$23.55 - $25.42
12% of jobs
$25.42 - $27.28
7% of jobs
$27.28 - $29.15
6% of jobs
$29.15 - $31.01
3% of jobs
$31.01 - $32.88
2% of jobs
$12
$22
$32
A Junior Help Desk Technician should possess foundational knowledge in computer hardware, software, and troubleshooting, often backed by a relevant associate degree or equivalent technical experience. Familiarity with ticketing systems, remote desktop software, and basic certifications like CompTIA A+ are commonly expected. Excellent communication, patience, and problem-solving skills help build trust with users and ensure efficient issue resolution. These capabilities are essential for delivering reliable IT support and maintaining smooth operations in a business environment.
Junior Help Desk Technicians often encounter a wide variety of technical issues, ranging from simple password resets to more complex hardware or software malfunctions, which can be challenging when you're early in your career. You may also need to manage a high volume of requests and prioritize tasks effectively, sometimes under tight deadlines. Preparing by practicing strong time management skills and staying updated on common troubleshooting procedures can make daily tasks more manageable. Additionally, being proactive about learning from experienced colleagues and asking questions can help you quickly build confidence and technical expertise in the role.
A Junior Help Desk Technician is an entry-level IT support role responsible for assisting users with technical issues, such as troubleshooting hardware, software, and network problems. They typically work under senior technicians or IT managers, responding to help desk tickets, phone calls, or emails to resolve technical inquiries. Their duties may include installing software, configuring systems, and providing basic cybersecurity guidance. Strong communication skills and a problem-solving mindset are essential for success in this role.
$24 - $31.25/hr
Full-time
Posted 7 days ago
Full-Time | Technical Support Role | On-Site
About Heritage Behavioral Health CenterHeritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care—including those who maintain and support our technology systems.
We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others.
Position Overview: Information Technology SpecialistHeritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs.
This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization.
Core ResponsibilitiesSalary Range $24.00 – $31.25
Core Responsibilities
Technical Support
Software & Hardware Maintenance
Training & User Support
Knowledge, Skills & Abilities
Education & Experience
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Offices of mental health practitioners
51 - 200 Employees
Decatur, IL, US
1956
