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Night Shift Sap Help Desk Support Jobs in Decatur, IL

Radiologic Technologist (X-Ray & CT) | Full-Time | Night Shift ๐ŸŒŸ Looking for a rewarding ... I'd be happy to share more details and help you take the next step in your career. CloudinfraIT Inc ...

Night shift, hours per shift: 12 hours Experience: Minimum years of experience required License ... Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career ...

Crew Member

Decatur, IL ยท On-site

$11.75 - $15.25/hr

Help prepare and serve delicious food * Support great dining experiences for guests Qualifications ... Holidays * Day shift * Night shift * Overtime Benefits * Flexible schedule * Paid time off

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Night Shift Sap Help Desk Support information

See Decatur, IL salary details

$12

$22

$32

How much do night shift sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for night shift sap help desk support in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

What are popular job titles related to Night Shift Sap Help Desk Support jobs in Decatur, IL? For Night Shift Sap Help Desk Support jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Night Shift Sap Help Desk Support jobs in Decatur, IL look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Night Shift Sap Help Desk Support jobs? Cities near Decatur, IL with the most Night Shift Sap Help Desk Support job openings:
Information Technology Support

Information Technology Support

Heritage Behavioral Health Center

Clinton, IL โ€ข On-site

$24 - $31.25/hr

Full-time

Posted 14 days ago


Job description

Information Technology SpecialistHeritage Behavioral Health Center โ€“ Clinton, IL

Full-Time | Technical Support Role | On-Site


About Heritage Behavioral Health Center

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient careโ€”including those who maintain and support our technology systems.

We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others.


Position Overview: Information Technology Specialist

Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs.

This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization.


Core Responsibilities

Salary Range $24.00 โ€“ $31.25

Core Responsibilities

Technical Support

  • Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies.
  • Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner.
  • Document all reported problems, steps taken, troubleshooting results, and final resolutions.

Software & Hardware Maintenance

  • Install software, updates, and patches on agency computers.
  • Maintain accurate documentation of software licensing, installations, and troubleshooting activities.
  • Arrange vendor maintenance or escalation as needed.
  • Support data security and compliance (HIPAA, 42 CFR Part 2)
  • Maintain clear documentation and coordinate with IT vendors

Training & User Support

  • Train new staff on technology systems, software applications, and network access.
  • Assist with new system implementations and upgrades.

Knowledge, Skills & Abilities

  • Strong oral and written communication skills
  • Detail-oriented with excellent project and time management abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Customer-focused, patient, and able to translate technical concepts clearly
  • Self-motivated and able to work independently or within a team

Education & Experience

  • High school diploma or equivalent (required)
  • 2+ years of IT support experience (healthcare preferred) or
    3+ years of clinical experience with strong technical skills
  • Experience working with various software applications preferred
  • Experience with Microsoft Office products, Microsoft Entra ID, and Microsoft Intune
  • Hands-on experience with help desk functions, troubleshooting, or user support is desirable
  • Certifications (CompTIA A+, Network+, M365, CHTS) a plus
  • Valid driverโ€™s license, reliable transportation, and proof of automobile insurance required



Why Join Heritage?
  • Collaborative, team-oriented environment
  • Opportunities for professional growth and learning
  • Chance to support mission-driven work that impacts your community