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Desktop Manager Jobs in Decatur, IL (NOW HIRING)

Service Global, Inc

Desktop Support L1

Decatur, IL · On-site

$19.75 - $25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and ...

A3 Staffing Solutions

Be Seen First

Desktop Support Technician - ADSDJ

Decatur, IL · On-site

$23 - $24/hr

... incident management when required or at Customer's discretion. · Resolve incidents at end-users ... g., desktop, mobile) which require local interaction at the supported sites. · Desk side ...

Codvo.ai

Field Service Engineer

Texas, IL

Desktop Support - Level 2 (Onsite) Experience: 3-5 Years Location: Dallas & Midland Type ... Manage OS imaging using Intune, SCCM, or MDT (if required by environment). Support software ...

Qdoba

Restaurant General Manager

Decatur, IL · On-site

$55K - $60K/yr

As the Restaurant General Manager at Qdoba, you'll enjoy the following work-related perks ... Must be able to operate a computer, i.e., desktop, tablet, etc. REASONABLE ACCOMMODATION: Qdoba and ...

A1FED Inc

Senior Endpoint Engineer (R&D Specialist)

Texas, IL · Hybrid

$94.30K - $129.40K/yr

Build and maintain desktop OS images and standard software configurations for enterprise deployment. * Engineer solutions supporting task sequences, group policies, and profile/data management.

HMG Careers

Remote Sales Specialist

Decatur, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Timi's Tours

Fleet Mechanic

Moweaqua, IL

$23.50 - $30/hr

Ability to utilize an on-board computer and desktop computer. (PC, Windows, Microsoft Office, etc ... management of the Company. Position will be a Full-Time position with 40-hours a week with ...

Timi's Tours

Fleet Mechanic

Moweaqua, IL · On-site

$27 - $35/hr

Ability to utilize an on-board computer and desktop computer. (PC, Windows, Microsoft Office, etc ... management of the Company. Position will be a Full-Time position with 40-hours a week with ...

Timi's Tours

Fleet Mechanic

Moweaqua, IL · On-site

Ability to utilize an on-board computer and desktop computer. (PC, Windows, Microsoft Office, etc ... management of the Company. Position will be a Full-Time position with 40-hours a week with ...

AHW LLC

Sales Representative - Large Ag

Clinton, IL · On-site

$65K - $130K/yr

Work with Retail Location Manager & Sales Manager to increase Velocity to Market. * Assist with ... Ability to use standard desktop load applications such as Microsoft Office and internet functions.

AHW LLC

Sales Representative - Large Ag

Clinton, IL · On-site

$65K - $130K/yr

Work with Retail Location Manager & Sales Manager to increase Velocity to Market. * Assist with ... Ability to use standard desktop load applications such as Microsoft Office and internet functions.

AHW LLC

Sales Representative - Large Ag

Clinton, IL · On-site

$65K - $130K/yr

Work with Retail Location Manager & Sales Manager to increase Velocity to Market. * Assist with ... Ability to use standard desktop load applications such as Microsoft Office and internet functions.

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Desktop Manager information

See Decatur, IL salary details

$20.4K

$81.1K

$122.2K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Decatur, IL is $81,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $92,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are popular job titles related to Desktop Manager jobs in Decatur, IL? For Desktop Manager jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Decatur, IL look for? The top searched job categories for Desktop Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Desktop Manager jobs? Cities near Decatur, IL with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support L1

Service Global, Inc

Decatur, IL • On-site

$19.75 - $25/hr

Full-time

Posted 9 days ago

Job description

Responsibilities:
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have - knowledge in AD and smart hands and feet support.
  • Good to have - knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), Ticketing Systems/Incident Management, Network & Compute Support, Software Installation & Upgrades,ITIL/IMAC

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