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No Experience Desktop Support Jobs in Decatur, IL

Service Global, Inc

Desktop Support L1

Decatur, IL · On-site

$19.75 - $25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... no other IT support team unavailable like for MI calls. Requirements: * Knowledge and experience on ...

A3 Staffing Solutions

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Desktop Support Technician - ADSDJ

Decatur, IL · On-site

$23 - $24/hr

... g., desktop, mobile) which require local interaction at the supported sites. · Desk side ... Provide an exceptional client experience Deliver on our commitments Build trust by thinking and ...

AMC Entertainment

Crew - No Experience Required

Decatur, IL · On-site

$12 - $12.50/hr

Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person ... No experience is necessary-we'll teach you everything you need to know! * The role requires evening ...

ATC Income Tax

Customer Service Phone Rep

Decatur, IL · On-site

$15.50 - $21/hr

... no experience needed, will train) * Resolve basic customer concerns via telephone in a timely and professional manner * Provide excellent customer service over the telephone * Support Tax Preparer ...

HMG Careers

Remote Sales Specialist

Decatur, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

A1FED Inc

Senior Endpoint Engineer (R&D Specialist)

Texas, IL · Hybrid

$94.30K - $129.40K/yr

Desktop & Endpoint Engineering: * Build and maintain desktop OS images and standard software ... Modernize legacy configurations and support cloud-managed endpoints for improved user experience ...

HUB

Commercial Lines Support Specialist

Decatur, IL

$22 - $24/hr

The Commercial Lines Support Specialist will be supporting a team of Client Account Managers by ... relevant experience Required Travel: No Travel Required Required Education: High school or ...

NexGoal

Mortgage Loan Officer

Decatur, IL

... and sales support and truly listening to employee concerns. Position Summary: The Mortgage Loan ... No experience required--a great opportunity for new MLOs! * Able to remain competitive and ...

Villas of Holly Brook

Resident Aide

Monticello, IL · On-site

$16 - $19/hr

Qualifications • No experience necessary. We have a comprehensive training program. • Able to ... support person (DSP), caregiver, and certified nurse assistants (C.N.A.) Benefits Offered to ...

Qdoba

Restaurant General Manager

Decatur, IL · On-site

$55K - $60K/yr

Flexibility in scheduling and good quality of life (no late nights) * Referral program bonuses ... Experience : 5+ years QSR experience with 2+ years in a leadership position Skills/Knowledge ...

Tekwissen

IT Support Specialist 1

Decatur, IL · On-site

High school diploma or GED AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

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How much do no experience desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience desktop support in Decatur, IL is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $24.04 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
More about No Experience Desktop Support jobs
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No Experience Desktop Support jobs near you

Desktop Support L1

Service Global, Inc

Decatur, IL • On-site

$19.75 - $25/hr

Full-time

Posted 9 days ago

Job description

Responsibilities:
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have - knowledge in AD and smart hands and feet support.
  • Good to have - knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), Ticketing Systems/Incident Management, Network & Compute Support, Software Installation & Upgrades,ITIL/IMAC

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